Title: Property Adjuster - Coordinated Contents Location: IA - Fort Dodge, Reside in Chicago, IL, Baton Rouge, LA, Missouri, Minnesota, Wisconsin, Iowa, Arkansas, Oklahoma, Kansas, or Nebraska. Work Type: Remote, Full Time Job ID: R28586 Job Description: At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description A day in the life of a Coordinated Property Adjuster, and what it takes to do the job! As a Coordinated Property Adjuster, you will be dedicated to providing exceptional service to our policyholders. Your primary responsibility will be handle escalated claims files that have complex contents or additional living expense damage to  ensure our customers receive the highest level of support and resolution for these specific claims. - Spend your day handling claims virtually from home. - Handle escalated claims files that have complex contents or additional living expense damages. - Conduct a thorough coverage investigation of the loss and ensure the policy was applied correctly. - Use advanced video technology to collaborate with onsite vendors to identify damages and write a contents damage estimate from a virtual setting. - Communicate empathetically with customers and help them through their claim process in a fast, fair, and easy manner. - Negotiate claim settlements with customers in accordance with business unit standard methodologies. - Coordinate with structure adjusters to ensure holistic handling of the claim file. - Use data and analytics to tell a story and influence decision making. - If offered the role, you will go through virtual training.  You will receive ongoing support, mentoring and coaching as you develop your career. You'll wear a few hats that will require a level of experience: - The Customer Service Expert -you'll live into Allstate's Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Property claim. You lead with empathy, always. - The Investigator - you'll confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage. - The Effective Communicator - you'll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You'll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress. - The Negotiator - You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations. - The Problem Solver -you'll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills. - The Recorder - you'll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained in. You'll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim. Schedule: - Monday - Friday; 8 am - 5 pm with rotational weekend duty. - This role involves taking care of customers in their times of need. As a result, you must be willing to work some weekend and extended hours if necessary. - This position requires you to perform onsite inspections occasionally in the field. Preferred Qualifications: - Reside in Chicago, IL, Baton Rouge, LA, Missouri, Minnesota, Wisconsin, Iowa, Arkansas, Oklahoma, Kansas, or Nebraska. - Have prior experience using estimating software like Xactimate for complex contents estimating. - Value providing an effortless customer service experience. - You enjoy the ability to work independently starting your day from home. - View problems and setbacks as opportunities for improvement and look forward to coming up with creative solutions. - Are organized and able to multi-task in a fast-paced environment. - Are known for clear and professional communication - both written and verbal. Required Qualifications: - Required to have a valid driver's license - Residency within the posted locations are mandatory for this role. You're provided with comprehensive training: - The training program is designed to help you build a claims foundation and understand the systems and processes in your day-to-day work. - Ongoing training opportunities for continuous improvement happen regularly on the job. Notice of Licensing Requirement: - As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire. - If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed. - As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. - Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply. Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus. Allstate Benefits: - Being a part of Allstate means you receive a benefits package from Day 1 of employment.  This includes time off, healthcare, retirement, and more.  That is why as an Allstater, you'll enjoy a Total Rewards package that includes: - Competitive pay with needed support for continuous development and career advancement. - Flexibility in scheduling and a time off policy that helps support your work/life balance. - Initial and ongoing training to get you proficient in your new role. - Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. #LI-DL1 Skills Active Listening, Communication, Critical Thinking, Customer Service, Empathy, Insurance Claims, Multitasking, Organizing, Working Independently, Xactimate Compensation Compensation offered for this role is $62,000 - $115,245 and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

• Build and manage long-form content programs, from inception to distribution to measurement • Lead two connected search programs: one that turns enterprise interest into revenue, and one that turns user interest into OSS installs • Plan content roadmaps that connect audience needs, product priorities, search intent, and measurable outcomes • Draft, edit, and publish high-quality assets such as ebooks, reports, guides, landing pages, customer stories, and campaign content • Collaborate across marketing to support launches, lifecycle moments, demand programs, and web experiences • Repurpose larger assets into connected content paths that improve reach, engagement, and conversion • Use search, performance, and audience data to identify opportunities, prioritize work, and improve revenue and OSS conversion paths • Build repeatable, scalable workflows that keep content programs organized and moving

Role Description A day in the life of a Large Loss Contents Property Adjuster: - You will be traveling to customer’s home and handling claims virtually. - Handle escalated claims files that have complex contents. - Conduct a thorough coverage investigation of the loss and ensure the policy was applied correctly. - You will be on site inspecting as well as using advanced video technology to collaborate with onsite vendors to identify damages and write a contents damage estimate. - Communicate empathetically with customers and help them through their claim process in a fast, fair and easy manner. - Negotiate claim settlements with customers in accordance with business unit standard methodologies. - Coordinate with structure adjusters to ensure holistic handling of the claim file. - Use data and analytics to tell a story and influence decision making. You'll wear a few hats that will require a level of experience: - The Customer Service Expert: You’ll live into Allstate’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Property claim. You lead with empathy, always. - The Investigator: You’ll confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage. - The Effective Communicator: You’ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You’ll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress. - The Negotiator: You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations. - The Problem Solver: You’ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills. - The Recorder: You’ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on. You’ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim. Qualifications - Have prior experience using estimating software like Xactimate for complex contents estimating, preferred. - Previous experience handling property insurance claims, preferred. - Value providing an effortless customer service experience. - You enjoy the ability to work independently starting your day from home. - View problems and setbacks as opportunities for improvement and look forward to coming up with creative solutions. - Are organized and able to multi-task in a fast-paced environment. - Are known for clear and professional communication – both written and verbal. Requirements - Must have a valid driver’s license. - You’re provided with comprehensive training: - The training program is designed to help you build a claims foundation and understand the systems and processes in your day-to-day work. - Ongoing training opportunities for continuous improvement happen regularly on the job. - Notice of Licensing Requirement: - As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire. - As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. - Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. - By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply. Benefits - Based on our Company Car Guidelines, this role may qualify for a company car. Our leadership team determines this based on annual work mileage for this location. You may be required to use your personal vehicle until these guidelines are met. We offer mileage reimbursements for personal vehicle usage during work. - Base compensation offered for this role is $37.50-$52.84 hourly and is based on experience and qualifications. - Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. - Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. - When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Role Description This is a remote position. We are seeking an experienced and detail-oriented and independent External Moderator to ensure fairness, validity, and consistency in MSI’s assessment processes. This role strengthens the integrity of assessment design and marking practices across our online programmes. Key Responsibilities - Pre-Assessment Moderation - Review assessment briefs before release (where applicable). - Ensure alignment between assessment tasks and module learning outcomes. - Evaluate clarity, fairness, and cognitive level of assessment tasks. - Recommend revisions where necessary. - Post-Assessment Moderation - Moderate a representative sample of marked assessments. - Verify correct application of marking rubrics. - Confirm fairness and consistency across cohorts. - Recommend remarking or corrective action where required. - Quality Assurance & Standards - Confirm internal moderation processes were followed. - Identify inconsistencies or systemic issues in marking. - Support continuous improvement of assessment quality. - Reporting & Governance - Submit moderation reports per module per cycle. - Indicate approval, conditional approval, or required corrective action. - Escalate significant concerns to the Quality Assurance Manager. Qualifications - Honours Degree minimum (master’s preferred) in relevant discipline. - Subject matter expertise. - Experience in assessment and moderation within higher education. - Strong understanding of academic quality assurance principles. Requirements - May not be employed by MasterStart, MasterStart Institute or MasterStart SA. - May not be the primary lecturer of the module moderated. - Must declare conflicts of interest. - Must operate independently and objectively. Engagement Terms - Contract-based appointment (per assessment cycle or annual contract). - Remote engagement with attendance at virtual governance meetings as required. - Fee per module moderated (experience dependent). - Paid upon submission of approved moderation report. - Remote (South Africa).