• Provide day-to-day oversight and coordination of caseload to ensure all case elements and tasks are completed timely and ensure cases move through the process as required. • Act as single point of contact responsible for prior authorization and appeal processing communications to patients, healthcare providers, field reimbursement representatives and other external stakeholders. • Serve as a patient advocate and resource for patients as they navigate through the reimbursement process while coordinating any additional patient access services within program guidelines. • Performs quality checks on cases and report trends to leadership. • Responsible for good housekeeping techniques, adhering to quality and production standards while complying with all applicable company, state and federal safety and environmental programs and procedures. • Troubleshoot complex cases, spanning multiple disease-states, while interfacing with key stakeholders (internal/external) to ensure optimal start to therapy. • Report Adverse Drug Events that have been experienced by the patient in accordance pharmaceutical requirements. • Recognize a product quality complaint and forward caller/written information to a manufacturer. • Act as point of contact for case managers to assist with prior authorization and appeal requirements, provide guidance, answer process questions and address escalated issues when appropriate. • Provides support for at-risk patients and prescribers to help mitigate any lapse in the start or continuation of therapy. • Collaborates with other senior case managers, managers and quality team on a monthly basis to review quality trends, creating process improvement initiatives for the next month. • Prepares and presents team huddles, and client presentations as deemed appropriate (minimum one presentation per month) • Other duties, as assigned.

Title: Cardiac Ablation Solutions Clinical Service Manager Remote locations State of Kentucky, United States of America State of Ohio, United States of America Full time job requisition id R66997   At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.   A Day in the Life We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.  Cardiac Ablation Solutions offers cardiac mapping and ablation solutions to treat patients with abnormal heart rhythms. Our vision is to help patients worldwide by advancing innovation for the diagnosis and ablation of cardiac arrhythmias, enabling clinicians to perform procedures with superior outcomes.                 Collaborates with key stakeholders to coordinate, develop and execute clinical strategies to achieve short- and long-term business objectives within region as it relates ablation solutions activities and program.  Drive execution of key CAS initiatives to achieve Group, OU and Regional level goals.  Maximize regional personnel performance by managing, developing and motivating clinical support employees to deliver unsurpassed patient care, physician/AHP support and technical expertise in the hospital, and other care settings.  This position will require up to 50% travel within their dedicated territory    Primary Responsibilities  Clinical Support Leadership  - Lead all regional clinical support related activities and programs to efficiently optimize resources, deliver customer value and deliver exceptional clinical guidance  - Partners with sales team to drive key clinical support initiatives and provide assessments via periodic business reviews that highlight the value of Medtronic ablation clinical support to our customers  - Work with regional leadership to align resources based on business priorities and appropriate clinical support demands  - Lead and drive changes focused on strengthening of EP acumen, prioritization of understanding and implementation of expanded EP ablation solutions to the customer, and customer engagement  - Collaborate with sales team and additional key stakeholders to coordinate and execute strategies to achieve ablation solution expansion business objectives  People Management  - Provide ongoing feedback and coaching to direct reports; provides regular performance reviews and implements corrective actions where necessary.  - Leads regional Clinical Specialists to execute on key goals and objectives  - Assist employees with goal setting, performance reviews, and individual development planning (IDP’s).  - Responsible Clinical Specialist recruiting and hiring.  Continually work to maintain a strong, diverse bench of Clinical Specialist talent for future hiring opportunities.  Sales Support  - Understands national, regional and territory sales objectives.  Works in partnership with account managers and CAS Regional Manager to achieve/ exceed goals  - Serves as effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS products, service and support  - Promotes the safe and effective use of Medtronic CAS products and related procedures.  Business Operations  - Business Discipline:  Sales support, MPX reports, credentialing, expense management, data privacy, warranty credits  - Ensure efficient, effective use of inventory, expenses and assets  Technical Support/ Clinical Support  - Represents Medtronic CAS during ablations procedures to provide clinical guidance, technical assistance, and customer engagement  - Receives technical inquiries by customers and team.  Researches and supports resolution for solutions to questions or problems  Educational Support  - Partner with education team and internal resources to facilitate and lead the training of new and tenured field personnel  - Educates and trains physicians, hospital personnel and office staff on CAS products and procedures. (e.g. one-on-one training sessions, in-service education programs, seminars and/or outside symposiums)  - Supports and provides training and resources for hospital staff to enable them to conduct training for their personnel  Required Qualifications  - Bachelor’s Degree with 5 years of relevant experience or advanced degree with 3 years of relevant experience.  Preferred Qualifications  - Experience within Electrophysiology (sales, clinical, etc.)  - Management experience (sales, clinical, training, etc.)  For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.     Physical Job Requirements   The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.    The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.   U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. Benefits & Compensation   Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.   Salary ranges for U.S (excl. PR) locations (USD):$ 130,000 - $140,000   The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.      The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).   The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).   Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.   About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.  We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.   Learn more about our business, mission, and our commitment to diversity here.   It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

• Planear y dirigir la estrategia del negocio en el distrito asignado • Garantizar el cumplimiento de objetivos comerciales, financieros y operativos • Liderar y gestionar las operaciones del distrito • Analizar el mercado y tendencias para identificar oportunidades de crecimiento • Presentar resultados a la gerencia regional • Asegurar el cumplimiento de políticas y estándares corporativos.

Role Description Buscamos incorporar un/a Gestor/a de Arrendamientos para reforzar el equipo actual, debido al crecimiento y volumen operativo del área de gestión residencial en alquiler. La persona seleccionada se integrará en un equipo especializado, asumiendo funciones vinculadas a la gestión integral de arrendamientos residenciales, con especial foco en el seguimiento contractual, control de deuda y atención al arrendatario. Se trata de una posición con alta interlocución diaria, tanto interna como externa, por lo que buscamos un perfil organizado, resolutivo y con experiencia previa en gestión de alquiler residencial. Qualifications - Experiencia en gestión de vivienda en alquiler. - Acostumbrado a trabajar con procedimientos y seguimiento documental. - Atención continua al cliente. - Capacidad de organización y autonomía. - Habilidades de comunicación para gestionar incidencias y situaciones vinculadas a deuda. - Orientación al detalle y capacidad para desenvolverse en entornos dinámicos. Requirements - Facturación de rentas, gastos y otros conceptos. - Gestión de remesas y conciliaciones bancarias. - Seguimiento de vencimientos de contratos, actualizaciones de renta, regularizaciones de gastos y envíos de comunicaciones. - Gestión de incidencias y todo tipo de cuestiones relacionadas con contratos de alquiler. - Interlocución continua con arrendatarios a través de plataforma, vía telefónica y visitas presenciales. - Control, seguimiento y reclamaciones de deuda, así como relación con despachos de abogados para seguimiento de procedimientos judiciales. - Mantenimiento de datos en el sistema de gestión (Programa Prinex y plataforma interna). - Coordinación interna con otras áreas implicadas en la gestión operativa. - Gestión de resoluciones de contratos (preaviso, resoluciones y liquidaciones de fianza). Benefits - Contrato indefinido. - Jornada completa. - Banda salarial entre 23.000 € y 25.000 € brutos anuales. - Incorporación inmediata. - Integración en un equipo consolidado y especializado.