• Lead writing and editing workstreams for RFP, RFI, subcontractor capability, and related proposal documents supporting the Navy Marketing & Advertising Program. • Interpret solicitation language, RFI/RFP instructions, performance requirements, evaluation factors, and compliance requirements; convert them into clear document plans and response outlines. • Write and edit technical, management, staffing, quality, compliance, past performance, case study, and executive summary content across technical and operational workstreams. • Keep proposal teams aligned through annotated outlines, compliance matrices, content plans, review cycles, comment adjudication, version control, and final quality checks. • Serve as the lead writer and editor for assigned RFP/RFI, subcontractor response, and program documentation efforts; provide day-to-day direction and quality review for junior writers, coordinators, and contributors. • Lead planning, development, editing, and production of proposal volumes, RFI responses, capability narratives, technical approaches, management approaches, resumes, past performance materials, case studies, plans, reports, briefings, and other program artifacts. • Analyze solicitation instructions, performance work statement requirements, evaluation criteria, page limits, formatting rules, compliance requirements, and response templates to ensure documents are complete and responsive. • Develop and maintain annotated outlines, compliance matrices, style guides, section templates, content trackers, review packages, reusable content, acronym lists, and content libraries. • Facilitate interviews and working sessions with SMEs and teaming partners across websites and applications, cybersecurity, CRM/Salesforce, lead tracking, dashboards, APIs, call center/SMS, electronic fulfillment, field events, lead nurturing, digital prospecting, pricing, staffing, and operations. • Write and edit clear, accurate, persuasive content aligned with win themes, differentiators, evaluation factors, program outcomes, and customer requirements. • Translate technical and operational inputs into plain-language proposal content without overstating qualifications or changing the meaning of SME contributions. • Incorporate graphics, tables, callout text, references, workflow descriptions, compliance language, and other visual elements that help evaluators understand the proposed approach. • Manage document schedules, review cycles, version control, comment adjudication, quality checks, and final production steps to support on-time delivery. • Coordinate with capture, proposal, technical, operations, pricing, staffing, and partner teams to resolve content gaps and keep sections moving. • Ensure documents meet applicable confidentiality, governance, records management, information protection, and proposal-sensitive handling requirements. • Support lessons learned, content archiving, content-library improvements, and process improvements after submissions or major deliverables.

• Support writing, editing, proofreading, and formatting for federal RFP/RFI responses, vendor capability packages, technical narratives, management content, resumes, past performance references, case studies, plans, reports, briefings, and related proposal artifacts. • Help develop document outlines, compliance checklists, section templates, style guides, content trackers, and reusable content under the direction of senior team members. • Gather inputs from SMEs, partner companies, meeting notes, program summaries, prior proposals, and source materials; organize those inputs into clear draft sections for review. • Track assignments, deadlines, review comments, action items, version control updates, and document status during proposal and RFI response cycles.

Role Description The Senior Technical Support Audiologist will be part of the Auditory Technical Services team within the Quality organization. This role is responsible for providing advanced clinical and technical support to field teams, cochlear implant centers, audiologists, and recipients. The position supports complex troubleshooting, product complaint investigations, clinical training, and special projects while partnering closely with Customer Service, field teams, and internal stakeholders. - Support the Technical Support Hotline, including Audiology on Call inquiries - Provide programming and troubleshooting support for complex cochlear implant cases - Report, document, and follow up on clinical and technical issues through the complaint management system - Assist with product investigations and provide audiology support for clinical trials - Support regional teams with virtual clinical support visits as appropriate - Participate in product, service, and process enhancement projects within Auditory Technical Services - Provide advanced technical product training and mentor Technical Support Audiologists as needed Qualifications - Advanced degree in Audiology required; Doctorate in Audiology preferred - 3–5 years of experience in clinical audiology and cochlear implant fittings - Strong understanding of current and legacy Advanced Bionics products - Experience with troubleshooting and field support in the cochlear implant industry preferred - Strong written and verbal communication skills - Ability to remain calm under pressure and work well in a team environment - ASHA Certificate of Clinical Competence in Audiology, CCC-A, or Fellow of the American Academy of Audiology, FAAA, preferred Requirements - Ability to provide clear, professional, and compassionate support to clinical partners and recipients - Strong problem-solving skills with the ability to manage advanced technical issues - Comfortable supporting complaint documentation and product investigation processes - Proficient with Microsoft Office applications - Ability to quickly learn and navigate new software platforms and applications - Flexible, collaborative, and able to build trust across internal and external teams Travel - 5–10% travel may be required Benefits - Medical, dental and vision coverage* - Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts - TeleHealth options - 401k plan with company match* - Company paid life/ad&d insurance - Additional supplemental life/ad&d coverage available - Company paid Short/Long-Term Disability coverage (STD/LTD) - STD LTD Buy-ups available - Accident/Hospital Indemnity coverage - Legal/ID Theft Assistance - PTO (or sick and vacation time), floating Diversity Day, & paid holidays* - Paid parental bonding leave - Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more) - Robust Internal Career Growth opportunities - Tuition reimbursement - Hearing aid discount for employees and family - Internal social recognition platform Compensation This role's pay range is between $83,200 – 102,000 annually. This role is also commission eligible/bonus eligible. How we work This is a remote position. The selected candidate must be able to work independently while staying closely connected with internal teams, field partners, and clinical customers. A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova. At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.

Role Description The Mobility Technical Lead position is responsible for leading the technical execution and delivery of Intelligent Transportation Systems (ITS) and tolling projects across the complete project lifecycle. - Lead system design and engineering activities such as architecture definition, subsystem integration, network and communications design, and interface coordination. - Prepare technical documentation including: - Requirements specifications - Detailed design documents - Deployment procedures - Operational manuals - Test plans - System acceptance documentation - Coordinate with project management teams, software developers, field engineers, vendors, and client representatives to ensure technical compliance and successful project delivery. - Participate in deployment, integration, commissioning, testing, and operational support activities for tolling and ITS systems. - Execute and supervise Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), integration testing, field validation, troubleshooting, and operational readiness verification. - Experience with roadside equipment, networking, video systems, AVI/RFID technologies, lane controllers, traffic sensors, and back-office integrations is highly desirable. - Support complex technical environments and multiple concurrent activities with strong analytical, organizational, and problem-solving skills. - Familiarity with transportation industry standards, systems engineering methodologies, cybersecurity practices, ITS architectures, and tolling interoperability concepts is expected. - Knowledge of cloud environments, virtualization, APIs, databases, and monitoring systems is considered an advantage. - Effective technical communication skills for documentation development, technical reporting, stakeholder coordination, and presentation activities. Qualifications - Bachelor’s degree in Engineering, Computer Science, Transportation Systems, or a related technical field is required. - 5–8 years of professional experience in mobility, tolling, and transportation technology environments. - Previous experience supporting tolling operations, ITS deployment, or smart mobility projects within transportation agencies, system integrators, or mobility technology companies is preferred. Requirements - Ability to provide technical leadership and support engineering teams. - Contribute to continuous improvement initiatives. - Ensure the reliable operation and long-term sustainability of transportation technology systems. - Ability to travel up to 40%. - Eventual relocation to Atlanta or Florida area if remote.