Role Description We are seeking to recruit our new Technical Sales Engineer to serve as the "Architect Behind the Curtain" for our LATAM expansion. Unlike traditional sales roles that are purely client-facing, this position is focused on designing and building the sophisticated Conversational AI demos that our consultants use to showcase Omilia’s vision, ensuring our demos are technically robust and strategically aligned with enterprise needs. This is a technical role with a pre-sales heartbeat. Key Responsibilities - Demo Ownership & Creation - Design, build, and maintain high-impact product demos that showcase Omilia’s conversational AI platform across voice and digital channels. - Customize demos to reflect customer-specific use cases, industries (e.g., insurance, banking, retail), and operational environments. - Ensure demos highlight Omilia’s strengths in control, reliability, scalability, and enterprise readiness. - Continuously evolve demo content to reflect new product features, roadmap updates, and market feedback. - Sales Support - Partner with Account Executives throughout the sales cycle, from discovery through proof points and final presentations. - Deliver live demos to technical and non-technical stakeholders, including executives, IT leaders, and contact center operators. - Support technical deep dives, architecture discussions, and solution validation sessions when needed. - Technical & Solution Engineering - Serve as the primary technical resource for the sales team, translating complex AI concepts (NLU, ASR, LLMs) into "show-stopping" demo features. - Understand customer requirements and map them to Omilia’s platform capabilities. - Configure conversational flows, integrations, and AI components to simulate real production scenarios. - Explain complex AI concepts (NLU, ASR, orchestration, LLM usage, guardrails) in clear, business-relevant terms. - Cross-Functional Collaboration - Provide feedback to Product and Engineering based on demo usage and customer reactions. - Help standardize demo best practices, documentation, and reusable assets. - Contribute to internal enablement by training sales teams on how to position and leverage demos effectively. Qualifications - 3+ years of experience in a Sales Engineer, Solutions Engineer, or Pre-Sales role, preferably in enterprise software. - Fluent in English and Spanish. Portuguese would be a nice to have. - Strong fundamental knowledge of Python and/or JavaScript. The candidate needs to have prior technical experience. - Strong experience building and delivering product demos. - Comfort working with conversational AI, contact center technologies, or related domains (IVR, speech recognition, NLP, CCaaS). - Ability to communicate effectively with both technical and business audiences. - Hands-on mindset with strong attention to detail and quality. Preferred Qualifications - Experience with voice AI, conversational design, or customer care platforms. - Familiarity with APIs, integrations, and enterprise software architectures. - Experience supporting complex, multi-stakeholder enterprise sales cycles. - Background working with regulated or mission-critical environments (e.g., financial services, insurance). Benefits - Work with cutting-edge conversational AI built specifically for enterprise customer care. - Play a visible, high-impact role in shaping how the market experiences Omilia. - Collaborate with world-class product, engineering, and sales teams. - Help redefine what “AI done right” looks like in customer-facing environments. - Fixed compensation. - Long-term employment with the working days vacation. - Development in professional growth (courses, training, etc). - Being part of successful cutting-edge technology products that are making a global impact in the service industry. - Proficient and fun-to-work-with colleagues. - Apple gear.

NuVasive Clinical Services, a subsidiary of Globus Medical Inc., is a leading provider of intraoperative neuromonitoring (IOM) services to surgeons and healthcare facilities. IOM technology gives those in the operating room real-time insight into the nervous system, which can help surgeons reduce surgical risk by providing critical information and alerts throughout the procedure. Position Summary: As a Neurophysiologist at NuVasive Clinical Services, you’ll provide intraoperative neuromonitoring during surgery by monitoring the patient’s nervous system.  A high standard of patient care is essential to our team. This is a great opportunity for you to work with our top surgeons and other medical professionals in a team environment and play a vital role in the operating room every day.  As a member of our team, you will also support NuVasive technological innovations. NuVasive provides comprehensive training, continuing education, and numerous opportunities for career development. Please note this is a field-based role. Essential Functions: Obtains a detailed medical history on the patient and consults with the surgeon regarding patient structures at risk and modalities to be monitored Communicates monitoring information to the surgeon and the surgical team throughout the case Displays and labels waveforms for marking, measuring and calculating information such as latencies, amplitudes and conduction times following established guidelines and protocols Identifies appropriate protocols and performs troubleshooting techniques to assure accurate data collection Completes all required documentation and accurately prepares all IOM logs, files, and timely file uploads Maintains all neuromonitoring equipment and conduct required maintenance checks Performs other duties as assigned Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies Ensures Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role Represents the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Qualifications: Passionate about Innovation : Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate ab our role in improving the lives of patients by continuously developing better solutions. Customer Focused : We listen to our customers’ needs and respond with a sense of urgency. Teamwork : Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger. Driven : We pursue our mission with energy and passion. We are nimble, results-oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients. Equal Employment Opportunity Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

• As part of the Revenue Operations team, your goals will be to build, implement and iterate on processes to support and scale the Sales function to achieve revenue targets • You will drive product activation during trials by providing an excellent experience to our customers and ultimately assist the sales team with closing new business by doing the following: • Support prospects during trials/proof of concepts (POC) of the platform • Identifying prospect pain points and challenges during trials/POCs of the platform while also defining their goals and influencing their requirements • Be the technical point of contact for any support queries during the trial process • Assist with customer security assessments, RFPs, and business cases as required • Work collaboratively with the team to improve the trial/POC experience for our customers by identifying key insights, trends, and areas of improvement in the trial process and developing solutions to mitigate them

• Deliver pre-sales activities including solution demonstrations, presentations, technical guidance, proof of concepts, and RfX responses. • Act as the go-to technical expert on Ping Identity solutions for customers, partners, and internal teams. • Establish enduring relationships with customers and become their trusted advisor • Collaborate with the sales team to deliver revenue. Emphasis during key sales cycle phases of Qualification, Discovery, and Technical Proof Phase • Coordinate, throughout sales cycle, pre-sales efforts with a post-sales service delivery team • Leading customer-facing meetings, both through videoconferencing and in-person to, deliver presentations, whiteboarding sessions, and demonstrations of Ping Identity solutions and their value remotely, in-person, and at industry events • Provide insightful feedback on product enhancements and customer needs to product owners. • Mentoring, both formally and informally, junior team members • Develop subject matter expert-level knowledge of at least one of Ping Identity's solutions and serve as an expert resource to other Sales Engineers within the organization • Able to travel 15% to 40% as needed