Job Closed
This listing is no longer active.
We're on a mission to protect the world's data.
Sales Engineer
Location
California + 12 moreAll locations: California | Colorado | District of Columbia | Florida | Illinois | Louisiana | Oregon | Maryland | Massachusetts | Missouri | Pennsylvania | Texas | Washington
Posted
99 days ago
Salary
$90K - $110K / year
Seniority
Mid Level
Job Description
Sales Engineer
UpGuard
• As part of the Revenue Operations team, your goals will be to build, implement and iterate on processes to support and scale the Sales function to achieve revenue targets • You will drive product activation during trials by providing an excellent experience to our customers and ultimately assist the sales team with closing new business by doing the following: • Support prospects during trials/proof of concepts (POC) of the platform • Identifying prospect pain points and challenges during trials/POCs of the platform while also defining their goals and influencing their requirements • Be the technical point of contact for any support queries during the trial process • Assist with customer security assessments, RFPs, and business cases as required • Work collaboratively with the team to improve the trial/POC experience for our customers by identifying key insights, trends, and areas of improvement in the trial process and developing solutions to mitigate them
Job Requirements
- At least 2-3 years of experience in either a Sales Engineer, Solutions Consultant or technical customer support role at a B2B SaaS company
- A solutions-driven problem solver who is innately curious and seeks to understand WHY
- Proven ability to deliver product demonstrations and presentations to customers
- Excellent written and verbal communication - this is a customer-facing role and you will be speaking directly to customers as part of the trial process
- A high degree of technical aptitude and an intrinsic willingness to learn
- Ability to give and receive feedback - you will collaborate cross-functionally across the organization to drive process improvements
Benefits
- Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being
- WFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard
- $1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance
- Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries.
- 18 weeks paid Parental Leave: Irrespective of parenting role
- Personal Leave Allowance: This includes sick & carer’s leave
- Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance
- Top-spec hardware: All team members will be provided with top-spec laptops for their role
- Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work
- Health Insurance: Health, dental, and vision insurance
Related Guides
Related Categories
Related Job Pages
More Sales Engineer Jobs
• Deliver pre-sales activities including solution demonstrations, presentations, technical guidance, proof of concepts, and RfX responses. • Act as the go-to technical expert on Ping Identity solutions for customers, partners, and internal teams. • Establish enduring relationships with customers and become their trusted advisor • Collaborate with the sales team to deliver revenue. Emphasis during key sales cycle phases of Qualification, Discovery, and Technical Proof Phase • Coordinate, throughout sales cycle, pre-sales efforts with a post-sales service delivery team • Leading customer-facing meetings, both through videoconferencing and in-person to, deliver presentations, whiteboarding sessions, and demonstrations of Ping Identity solutions and their value remotely, in-person, and at industry events • Provide insightful feedback on product enhancements and customer needs to product owners. • Mentoring, both formally and informally, junior team members • Develop subject matter expert-level knowledge of at least one of Ping Identity's solutions and serve as an expert resource to other Sales Engineers within the organization • Able to travel 15% to 40% as needed
• Provide technical consultation in an engineering capacity and guidance in selling embedded wireless modules • Assist the customer in devising the best technical solution to satisfy their requirements • Facilitate the day-to-day inbound lead process and opportunity management • Manage and cultivate all lead flow into the territory • Build and maintain strong electronic distributor relationships • Utilize engineering expertise to build credibility through technical consultation with customers • Support the field sales process by identifying new potential customers • Work with Marketing to provide website and technical materials feedback for updates • Analyze past sales to determine follow-up marketing opportunities • Foster marketing opportunities by generating outbound sales leads through customer outreach • Track sales leads and opportunities in Salesforce
• Plan, supervise and coordinate designated key accounts and all their relevant New Units/ New Apparatus sales and business activities • Meet or exceed the regional annual booking quota as established by the corporate business plan • Ensure risks are managed effectively with customers in the Region • Regularly review market changes and dynamics to pursue suitable opportunities • Review the opportunity list with the Sales Director and sales team for alignment with company goals • Provide reports & status updates to EMA Sales & Regional Director and other senior executives • Visit customers regularly to develop relationships and review opportunities • Monitor project order activity during manufacturing, construction and commissioning
About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you’ll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. The Senior Sales Engineer is the Technical Lead for the Proofpoint Pre-Sales process, including: Collaborate with the sales team to develop and execute targeted account penetration strategies Build trust and rapport with customers and prospects in person, and be their main technical point of contact throughout the process Deliver compelling product demonstrations that address today’s most pressing cyber threats Work closely with customer/prospect security staff for technical discovery, as well as planning, execution and wrap up of Proof-of-Concept (POC) and Production Evaluations You will design and champion complex People-Centric Security solutions encompassing the entire Proofpoint portfolio You may, occasionally, be called upon to assist in professional services deployments, technical training, and to present at or attend industry seminars and/or trade shows You will be able to provide valuable customer insight and real-world experiences to Product Management, Marketing and Product Development (Engineering) teams to help keep our solutions the best in the industry You will become an expert in Email Security Gateways, Advanced Persistent Threats, Attack Protection, Threat Response, Data Loss Prevention (DLP), and the threat landscape Senior level duties Mentoring new team members in multiple areas including Proofpoint products, sales process, and relationship management with both customers and account managers Develop and deliver training presentations to peers, account managers, and other teams within Proofpoint Contribute across all corporate communication channels, write and help upkeep internal documentation and training Help develop solutions to common challenges and establish processes within the local team, department, and across the sales engineering organization Job Requirements: • Competitive compensation • Comprehensive benefits • Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. • Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. • Annual wellness and community outreach days • Always on recognition for your contributions • Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application here https://www.proofpoint.com/us/company/careers . We can’t wait to hear from you!




