• Maintain and follow up on assigned provider accounts daily. • Initiate and receive calls to/from healthcare providers to discuss overpayment balances. • Update account statuses, enter notes, and manage inquiries in the CollectOne system. • Prepare and send overpayment notifications and invoices via fax, email, or FedEx. • Respond to provider emails and voicemails throughout the day. • Handle verbal and written provider disputes or refund information requests. • Meet and exceed daily call and talk-time quotas (e.g., 85–100 calls and 170–220 minutes depending on the client).

• Execute territory business plans to achieve and exceed sales goals. • Develop and maintain strong relationships with healthcare providers and key stakeholders. • Drive product adoption through effective customer engagement and education. • Navigate complex patient pathways and support access to therapy. • Partner with Market Access, Strategic Accounts, Patient Services, and Medical teams to optimize customer and patient outcomes. • Support launch execution, including pre-launch planning and post-launch adoption strategies. • Leverage insights from the field to inform strategy and improve execution. • Ensure compliance with all regulatory and company policies.

• support the development, implementation, and improvement of outcome and impact-focused monitoring and evaluation systems across international programs in Europe, Eurasia, the Middle East, and Asia • provide technical guidance to project teams and leadership in program design, indicator development, data analysis, reporting, and evidence-based decision making • facilitate ministry activities and contribute to OB’s Biblical mission to extend a helping hand in Christ’s name to meet physical and spiritual needs.

• Apex is seeking a bold, growth-driven National Service Line Leader – Infrastructure to build and execute a national infrastructure strategy that accelerates our expansion in water and wastewater infrastructure, civil/site engineering, and transportation engineering services. • This role will also fully own the infrastructure regulatory and funding landscape - federal and state - including how mandates translate into client demand, how programs are funded (formula, SRF and grant mechanisms), and how those funding pathways drive timing, procurement, and win strategy. • Serve as a trusted advisor to key accounts, ensuring delivery excellence and repeat business.