Role Description As a Payroll & HR Technology Specialist, you will handle payroll administration, state tax registrations, and other payroll-related tasks needed for our clients. Your contributions will create meaningful change for businesses and the people who power them. - Identify and recommend process improvements such as training, customization, automation, and enhancements to maximize the value and efficiency of our client’s payroll/HRIS platform. - Build and maintain client relationships in a customer-centric environment. - Successfully manage several projects and/or clients simultaneously in a highly organized manner. - Create and document standard payroll processing procedures. - Work in a virtual team environment or autonomously completing tasks accurately and efficiently. - Provide payroll compliance assistance and guidance, as well as communicate best practices. - Prioritize meeting client deliverables and deadlines. Qualifications - Experience with any major payroll/HRIS platform (e.g., ADP, Ceridian, Paychex, Paycom, Paycor, Paylocity, Rippling, UKG, or Workday). - Experience with other payroll/HRIS platforms is a plus. - End-to-end payroll processing. - Minimum of 5 years’ experience in a payroll specialist or payroll administrator type role. - Proficiency in Excel, including creating formulas, Pivot Tables, and the use of VLOOKUP. - Attention to detail, comfort with numbers, problem-solving ability, and the ability to operate in a highly confidential setting. - Experience with payroll taxes and quarterly/annual reconciliations with the ability to troubleshoot issues resulting in root cause identification. Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance. - 401(K) and Roth options. - Tax-advantaged accounts (HSA, FSA). - Educational expense reimbursement. - Paid parental leave. - Digital mental health services (Talkspace). - Flexible work hours (availability varies by office and job function). - Training programs. - Gallagher Thrive program – elevating your health through challenges, workshops, and digital fitness programs for your overall wellbeing. - Charitable matching gift program. - And more...

Role Description The HR Technology & Analytics Manager is responsible for leading the administration, governance, optimization, and strategic delivery of HR technology platforms, analytics capabilities, and portfolio initiatives across the enterprise. This role oversees HRIS operations, intake governance, reporting, data integrity, access controls, and system enhancements while partnering closely with HR, IT, Security, and business stakeholders to ensure scalable, compliant, and business-aligned HR technology solutions. This position combines operational leadership with strategic portfolio governance and serves as a key partner in driving HR technology modernization, roadmap prioritization, process improvement, and data-driven decision making across the employee lifecycle. Essential Duties and Responsibilities - Oversees the administration, maintenance, optimization, and governance of HRIS systems and related HR technologies. - Leads HR technology intake, prioritization, and portfolio management processes to align initiatives with business strategy, operational capacity, and compliance requirements. - Establishes and maintains governance frameworks, operating standards, and visibility dashboards for HR technology and analytics initiatives. - Supervises team members responsible for HR systems administration, reporting, data management, and employee records processes to ensure accuracy, compliance, and service excellence. - Partners with HR, IT, Security, and business stakeholders to identify technology needs, evaluate solutions, and implement scalable process improvements. - Leads configuration, testing, implementation, and deployment activities for system upgrades, new modules, enhancements, and integrations. - Develops, maintains, and delivers standard and ad hoc reports, dashboards, analytics, and data insights to support business and HR leadership decision-making. - Ensures HR data integrity through regular audits, validations, governance controls, and process improvement initiatives. - Designs and maintains role-based security models, user access governance processes, and approval workflows in alignment with company policies and compliance standards. - Coordinates cross-functional roadmap planning and prioritization discussions to sequence initiatives effectively and manage competing demands. - Monitors system performance, identifies operational gaps, and recommends enhancements to improve efficiency, user experience, and reporting capabilities. - Provides technical guidance, troubleshooting support, and end-user training for HR systems and analytics tools. - Develops and maintains system documentation, governance standards, procedures, training materials, and operating guidelines. - Supports change management, communications, and adoption efforts related to HR technology initiatives and organizational transformation efforts. - Leads and develops team members, including coaching, performance management, and professional development activities. - Collaborates with vendors and internal technology partners to support system reliability, integrations, issue resolution, and roadmap execution. - Other duties may be assigned. Qualifications - Bachelor’s degree in Human Resources, Information Systems, Business Administration, Analytics, or related field required. - Minimum of 5+ years of experience in HR technology, HRIS administration, HR analytics, portfolio governance, or related enterprise technology environment required. - Prior leadership experience required, including supervising employees and/or Level I supervisors. - Experience with HR technology implementations, upgrades, governance processes, and operational transformation initiatives required. - Hands-on experience with Oracle HCM/HRIS required. - Experience with HR reporting, dashboards, analytics, and data governance preferred. - Experience building intake, prioritization, governance, or operational frameworks strongly preferred. - Equivalent combination of education and experience may be considered. - Master’s degree and/or relevant HR technology, analytics, or project management certifications preferred. Core Knowledge and Skills - Strong knowledge of HRIS platforms, HR operations, and employee lifecycle processes. - Strong understanding of portfolio management, governance, prioritization, and demand management principles. - Knowledge of HR data governance, role-based security, access controls, and compliance considerations. - Strong analytical and problem-solving skills with attention to detail. - Ability to align HR technology initiatives with strategic business priorities. - Demonstrated ability to influence and collaborate across cross-functional stakeholders without direct authority. - Effective verbal and written communication skills, including executive-level communication. - Strong customer/client orientation with a service-focused mindset. - Proven ability to manage multiple priorities and execute in fast-paced environments. - Strong planning, project management, and organizational skills. - Experience with Microsoft Office Suite and enterprise workflow/reporting platforms. - Ability to understand, interpret, and apply technical and operational requirements. - Proven leadership and team development capabilities. Supervisory Responsibilities This position leads HR Technology & Analytics team members and may oversee Level I supervisors and/or technical analysts. The role also provides governance leadership and operational coordination across HR Technology, HR Analytics, HR Operations, IT, and business stakeholders. Salary Range $133,757 – $160,509 annually, depending on experience and geographic location, plus eligibility for an annual bonus, subject to plan terms. Please note that actual compensation offered may vary based on local pay requirements, and will meet or exceed state-specific minimum wage or salary thresholds. Benefits - 6 paid holidays - 1 paid floating holiday - Up to 20 days of Paid Time Off per year - Medical/Dental/Vision insurance - Company-matching 401(k) - Employee Stock Purchase Program - Other programs and perks

Role Description As we continue to scale rapidly across global markets, we’re looking for an experienced Employee Experience Specialist to join our growing team and support operations across the APAC region. This role is ideal for someone with 4+ years of experience in HR Operations, onboarding/offboarding and lifecycle management, or global employment support, who thrives in fast-paced, high-growth environments and enjoys solving complex operational and people-related challenges across multiple jurisdictions. We’re looking for a proactive, detail-oriented professional with strong communication skills, a problem-solving mindset, and the ability to navigate cross-border employment operations with confidence. You should be comfortable managing onboarding, employee support, compliance coordination, documentation, and stakeholder communication across different countries and time zones. At RemotePass, no two days are the same. We value ownership, adaptability, and people who genuinely care about delivering an exceptional employee experience while helping companies hire and manage talent globally. If you enjoy working at the intersection of operations, compliance, and employee experience, and want to be part of a company shaping the future of global work, we’d love to hear from you. Responsibilities - Employee Support - Act as the first point of contact for employee queries via the ticketing system, especially related to onboarding and HR support across the APAC region. - Escalate medium- and high-complexity issues to appropriate internal teams (EX, Payroll, Legal) when needed. - Maintain strong, professional communication with employees to ensure a smooth experience. - Onboarding & Mobility (APAC) - Support onboarding workflows for new hires across APAC, ensuring compliance and coordination with internal teams and external partners. - Assist with mobility-related coordination (e.g. relocations, document management, employment documentation). - Ensure onboarding documentation and procedures reflect APAC-specific requirements. - Administration & Organization - Manage open tickets, ensuring timely responses and accurate prioritization. - Keep records up to date across platforms like Monday.com, Dropbox, and HRIS. - Help organize internal documentation and training resources under the guidance of the EX Manager. - Process Support & Continuous Improvement - Assist with operational tasks and process execution to ensure smooth daily workflows. - Identify trends in employee queries and provide input for improving processes and documentation. - Support EX team projects and initiatives as needed. - Team Alignment & Growth - Collaborate closely with the Employee Experience team on routine tasks and projects. - Maintain strong working relationships with cross-functional teams and external stakeholders. - Receive ongoing mentorship and training to grow in scope and responsibility. Qualifications - 4+ years of experience in HR support, onboarding coordination, employee lifecycle management, or mobility operations, preferably with exposure to APAC markets. - Strong familiarity with employment operations and onboarding processes in countries such as: - Philippines - India - Malaysia - Indonesia - Singapore - Australia - Familiarity with onboarding processes and employment documentation in international contexts. - Strong organizational and multitasking skills; attention to detail is a must. - Excellent written and verbal communication in English. - Proficiency in using HRIS and collaboration tools (e.g., ticketing systems, Monday.com, Dropbox). - Comfortable working in a fast-paced, fully remote team. - A proactive, service-oriented mindset with a genuine interest in people operations and global HR.

• Act as the first point of contact for employee queries via the ticketing system, especially related to onboarding and HR support in the Americas region. • Escalate medium- and high-complexity issues to appropriate internal teams (EX, Payroll, Legal) when needed. • Maintain strong, professional communication with employees to ensure a smooth experience. • Support onboarding workflows for new hires in Americas, ensuring compliance and coordination with internal teams and external partners. • Assist with mobility-related coordination (e.g. relocations, document management, employment documentation). • Ensure onboarding documentation and procedures reflect Americas-specific requirements. • Manage open tickets, ensuring timely responses and accurate prioritization. • Keep records up to date across platforms like Monday.com, Dropbox, and HRIS. • Help organize internal documentation and training resources under the guidance of the EX Manager. • Assist with operational tasks and process execution to ensure smooth daily workflows. • Identify trends in employee queries and provide input for improving processes and documentation. • Support EX team projects and initiatives as needed. • Collaborate closely with the Employee Experience team on routine tasks and projects. • Maintain strong working relationships with cross-functional teams and external stakeholders. • Receive ongoing mentorship and training to grow in scope and responsibility..