• Lead and organize complex scheduling and resource allocation to maximize team coverage and output. • Standardize and scale end-to-end workflows to maximize departmental efficiency and output. • Provide dedicated mentorship and performance management for direct reports focused on goal setting and team development. • Oversee core pre-match operations, aligning risk mitigation strategies with the Trading and Optimization teams. • Collaborate with senior leadership to execute market expansion and other Trading Data Platform initiatives. • Represent Game Operations as a key contributor on high-priority, company-wide projects. • Serve as the senior point of contact to resolve complex operational issues in time-sensitive environments.

Role Description Park Avenue Partners is hiring a VP of Operations to oversee a portion of our expanding portfolio of properties. This position will be based in the comfort of your own home; travel will likely be around 1/4 of your time. The VP of Operations is an integral member of our team. You will be responsible for: - Each property’s budgeting, financial performance, and operations. - Managing the Regional Managers and hiring your own team as we grow. - Achieving our mission and operational and financial goals. - Having a significant portion of your compensation determined by KPIs and financial results. - Participating in company meetings every October on South Padre Island. Qualifications - 7+ years of relevant experience in the manufactured housing, RV, and/or apartment industry. - Track record of promotions and achieving KPIs. - Full knowledge of accounting; ability to read a P&L, Balance Sheet, etc. - Lifelong learner with ongoing education in recent years. - Experience in the destination RV resort industry is a plus. - Excellent written and verbal communication skills. - Able to work well in a team environment as well as independently. Requirements - Think like an owner with a demonstrated track record of improving profitability. - Manage a portfolio of two dozen properties to meet or exceed established annual budgets. - Hire high-performing people and develop them to their full potential. - Invest in mobile home rehabs, utility submetering systems, and general R&M. - Improve utility recovery rates to 97% or better. - Conduct site visits (likely annually) to ensure Community Managers are performing their jobs. - Willingness to travel approximately 1/4 of the time. Benefits - $100,000 base salary. - $50,000 bonus; $150,000 on-target earnings (depends on experience). - 3 weeks/year paid vacation.

• Lead enterprise operational integrations, implementations, and strategic initiatives sponsored through Operations Services. • Develop and maintain standardized implementation playbooks, governance models, and execution frameworks to support acquisitions, operational transformations, system deployments, hospitality initiatives, and process rollouts. • Partner with cross-functional stakeholders to develop implementation strategies, project plans, timelines, milestones, communication plans, and operational readiness activities. • Drive implementation governance to ensure alignment across operational, commercial, financial, safety, guest experience, and technology priorities. • Lead operational readiness and hypercare activities to support field teams during implementation, stabilization, and transition periods. • Develop and execute change management and communication strategies that promote adoption, accountability, and long-term operational sustainability. • Monitor initiative performance through KPIs, milestone tracking, operational metrics, adoption measures, and post-implementation assessments. • Identify implementation risks, operational gaps, and execution challenges while driving timely resolution and escalation where appropriate. • Lead continuous improvement efforts by incorporating lessons learned and operational feedback into future deployment strategies and execution standards. • Provide executive leadership with regular updates regarding initiative progress, operational impacts, implementation risks, and overall execution performance.

• The Director of Operations will have a visible presence at their assigned program locations and is responsible for maintaining collaborative and consultative client relationships within and outside the hospital organization and for creating effective working relationships between OBHG and community physicians. • The Director of Operations is the primary representative of OBHG for contract negotiations and renewals within their assigned geographic area. • Builds, develops and manages operational relationships capable of achieving the goals of OBHG and the partner hospital, as well as community physician practices. • Supports the customer onboarding team with the successful and timely implementation of new OBHG programs. • Establish and/or confirm hospital partner goals and performance objectives as they relate to OBHG services for each of the programs within their assigned geographic area and ensure OBHG’s performance and demonstration of those goals. • Performance objectives are to be established in cooperation with our clinician leadership and hospital partners. • Lead and coordinate support services and management resources to meet performance objectives and expectations including, but not limited to: Regular touchpoint calls with each assigned hospital program plus an Executive Business Review quarterly and an annual onsite business review presentation in collaboration with clinical leadership and applicable support personnel. • Conducting scheduled meetings with matrix teams; Recruiting, Credentialing, Scheduling, HR Business Partner (“HRBP”) and/or Market Medical Director to all aspects of programs are running smoothly. • Oversee hospital contract including fee structure. • Join onsite OBHG clinician interviews, if needed. • Assist with OBED setup, policy recommendations, compliance recommendations and other related items. • Support clinical/hospital policies with MMD and/or Site Director. Support relationships with community physicians, including OSA meetings with MMD and/or Site Director s Facilitate the answering of any OSA billing questions from hospital and community physicians. • Assing with questions or concerns around OBHG invoices from hospital partners. • Collaborate & support the customer onboarding team in the development, implementation and direction or oversight of new programs or projects related to the achievement of strategic initiatives and goals for hospital partners. • Promotes and ensures delivery of the OBHG unique value proposition with the hospital partner C-Suite (CEO, CFO, COO, CMO, CNO), nursing leadership, and other influential hospital stakeholders as appropriate. • Identify areas where OBHG can help our hospital partners improve operations or business development. • Create or review proposals for new business and expansion of current business, including financial proforma. • Understand the financial and operational impacts of program changes as well as pricing. • Assist with the financial review of programs (including professional fees and facility fees). • Prepare for and conduct Executive Business Reviews quarterly with hospital leadership at each site. • Lead contract renewal negotiations in conjunction with corporate objectives. • Lead solution development efforts that best address each hospital needs while coordinating the necessary involvement of the internal OBHG personnel. • Identify and / or support Business development opportunities to identify growth opportunities and develop strategic initiatives plan in effort to grow women’s line. (OSA, coverage for MFM). • Work with the Marketing departments of OBHG and the partner hospital regarding press releases and marketing material. • Engage with community physicians to ensure they are fully aware of our program and the services we offer.