• The Director of Operations will have a visible presence at their assigned program locations and is responsible for maintaining collaborative and consultative client relationships within and outside the hospital organization and for creating effective working relationships between OBHG and community physicians. • The Director of Operations is the primary representative of OBHG for contract negotiations and renewals within their assigned geographic area. • Builds, develops and manages operational relationships capable of achieving the goals of OBHG and the partner hospital, as well as community physician practices. • Supports the customer onboarding team with the successful and timely implementation of new OBHG programs. • Establish and/or confirm hospital partner goals and performance objectives as they relate to OBHG services for each of the programs within their assigned geographic area and ensure OBHG’s performance and demonstration of those goals. • Performance objectives are to be established in cooperation with our clinician leadership and hospital partners. • Lead and coordinate support services and management resources to meet performance objectives and expectations including, but not limited to: Regular touchpoint calls with each assigned hospital program plus an Executive Business Review quarterly and an annual onsite business review presentation in collaboration with clinical leadership and applicable support personnel. • Conducting scheduled meetings with matrix teams; Recruiting, Credentialing, Scheduling, HR Business Partner (“HRBP”) and/or Market Medical Director to all aspects of programs are running smoothly. • Oversee hospital contract including fee structure. • Join onsite OBHG clinician interviews, if needed. • Assist with OBED setup, policy recommendations, compliance recommendations and other related items. • Support clinical/hospital policies with MMD and/or Site Director. Support relationships with community physicians, including OSA meetings with MMD and/or Site Director s Facilitate the answering of any OSA billing questions from hospital and community physicians. • Assing with questions or concerns around OBHG invoices from hospital partners. • Collaborate & support the customer onboarding team in the development, implementation and direction or oversight of new programs or projects related to the achievement of strategic initiatives and goals for hospital partners. • Promotes and ensures delivery of the OBHG unique value proposition with the hospital partner C-Suite (CEO, CFO, COO, CMO, CNO), nursing leadership, and other influential hospital stakeholders as appropriate. • Identify areas where OBHG can help our hospital partners improve operations or business development. • Create or review proposals for new business and expansion of current business, including financial proforma. • Understand the financial and operational impacts of program changes as well as pricing. • Assist with the financial review of programs (including professional fees and facility fees). • Prepare for and conduct Executive Business Reviews quarterly with hospital leadership at each site. • Lead contract renewal negotiations in conjunction with corporate objectives. • Lead solution development efforts that best address each hospital needs while coordinating the necessary involvement of the internal OBHG personnel. • Identify and / or support Business development opportunities to identify growth opportunities and develop strategic initiatives plan in effort to grow women’s line. (OSA, coverage for MFM). • Work with the Marketing departments of OBHG and the partner hospital regarding press releases and marketing material. • Engage with community physicians to ensure they are fully aware of our program and the services we offer.

• Manage and actively drive construction schedules across multiple projects • Coordinate team schedules to ensure no employees, vendors, or contractors are double-booked • Ensure all team members and contractors are showing up to work daily and arriving on schedule • Monitor jobsite activity through security cameras and field reporting systems • Stay in constant communication with contractors, subcontractors, and project managers regarding schedule updates and daily operations • Push schedules aggressively to gain back time and “win days” whenever possible • Identify delays, bottlenecks, and operational inefficiencies before they become major issues • Audit project progress daily and understand exactly where projects are being slowed down and why • Create solutions immediately when problems arise and implement corrective actions with urgency • Coordinate with field teams, subcontractors, procurement, and management to accelerate project timelines • Develop process improvements to prevent repeated scheduling issues in future projects • Hold teams accountable to schedule milestones and deadlines • Manage and oversee our custom-built Monday.com operations portal • Ensure all workflows, tasks, processes, and company protocols are being followed properly • Maintain accurate project tracking and task management daily • Monitor overdue tasks and ensure team accountability across departments • Keep all project information organized and updated in real time • Communicate daily with internal team members through phone calls, messages, Slack, and other communication tools • Hold employees, project managers, cleaners, and contractors accountable for daily deliverables • Follow up aggressively and professionally on incomplete tasks and missed deadlines • Coordinate between departments to keep operations running smoothly and efficiently • Maintain constant communication with field personnel to ensure projects stay on schedule • Manage and complete construction punch lists • Review daily property lock checks using security camera systems • Review cleaning and property readiness through cameras and OpenSpace software • Understand field conditions, construction sequencing, and jobsite operations • Communicate directly with subcontractors regarding project progress, scheduling, quality control, and completion requirements • Ensure properties meet cleanliness and readiness standards before final approvals • Participate in invoice approval processes • Verify property readiness, cleanliness, and completion status prior to contractor payment approvals • Ensure proper documentation and operational compliance before payments are released • Assist procurement department with ordering materials and coordinating deliveries • Help prevent material-related project delays • Support daily operational and administrative tasks as needed • Coordinate urgent purchasing and scheduling needs to keep projects on track

• Lead the execution of small initiatives while contributing to larger initiatives with moderate to high level of direction from leadership. • Respond to and resolve Tier 1 inquiries, handling system and process issues that require detailed investigation and troubleshooting. • Assist in improving, administering, and testing updates to our ATS and recruiting tech stack under guidance from senior team members. • Contribute to process improvement efforts by collaborating with cross-functional teams on defined tasks. • Help with TA onboarding, offboarding, training, University Recruiting initiatives and enablement for talent systems to ensure smooth transitions. • Support ongoing programmatic efforts through coordination, reporting, and execution of assigned tasks. • Create and reconcile reports from multiple data sources to provide valuable insights for stakeholders. • Conduct regular audits to ensure data quality and promote system accuracy.

• Provide supervisory, administrative and operational support oversight for clinic functions and special projects on a day-to-day basis as required