Role Description Our field sales professionals rely on proactive technical support during the sales process – and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installations or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need. What you’ll achieve: - Contribute to discovery - Build tailored demos - Draft architectures aligned to customer objectives - Refine proposals - Support PoC execution to prove value and feasibility Join us to do the best work of your career and make a profound social impact as an Engineer on our Systems Engineering team. Company Description

Role Description This is a highly technical and hands-on position requiring the selected candidate to both lead and participate in multiple team environments and to provide independent efforts to all aspects of system integration including design, analysis, design review, testing, implementation, and validation. The candidate should be a self-starter and can work independently with little to no supervision. Main Responsibilities - The candidate will have demonstrated knowledge and experience in system architecture and engineering disciplines. Specific technical knowledge of enterprise level networking and network security. - Recommends optimized solutions to support current and long-range planning and collaborates with project team leads in the selection, recommendation and approvals of tools and technologies to improve efficiencies, reduce costs, and increase customer satisfaction. - Monitor, analyze, and resolve incidents for infrastructure running in Google Cloud and Amazon Web Services. - Deploy, configure, and administer systems in Google Cloud and Amazon Web Services. - Support and troubleshoot Kubernetes clusters and containers. - Designs requirements-based technical solutions in support of new projects and assists with transition of the solution and design into production. - Evaluate, Build, Integrate, Test and Prepare systems for operational use and patches for rapid remediation and deployment. - Install new/rebuild existing systems and configure hardware, peripherals, settings, directories, storage, etc. in accordance with standards and project/operational requirements. - Experienced with automation tools such as Ansible, Puppet, or Chef. - Gather and analyze metrics and customer feedback to formulate system requirements. - Evaluates and recommends future technologies and methodologies that will enhance future capabilities. - Develop and execute test plans and procedures based upon system security and functional requirements. - Analyzes, develops, recommends, implements, and supports innovative, cost effective IPS/IDS protection systems. - Familiar with Unix Scripting language like Ruby, Perl or advanced KSH scripting. - Operational knowledge of system products like VMware vSphere ESXi, Virtual Center, Elasticsearch, Postgres, Google Cloud, and Amazon Web Services. - Supports due diligence activities including site surveys, design, design review, bill of materials creation, statement of work creation, vendor negotiation and coordination, proposal generation, and proposal delivery. - Maintain existing applications by fixing, upgrading, and adding functionality as needed. - Quickly develop new applications as the need arises. These applications should follow appropriate best practices. - Assess existing applications for deficiencies such as slow performance and use of deprecated dependencies and come up with a plan for resolving. - Keep existing applications current with the version of the programming language and releases. - Perform application testing to ensure that new features work or that fixes have not caused any regressions. - Mentor teammates by helping them learn new technologies where needed. - Provide rapid operational support, troubleshooting, and resolution to production equipment. Qualifications - 5+ years current Linux systems engineering experience (Redhat, CentOS, Rocky) and troubleshooting. - 3+ years of Kubernetes experience to include developing helm charts and deploying applications on Kubernetes. - 3+ years with Google Cloud Platform or Amazon Web Services. - 5+ years with Elasticsearch experience to include indexing, clustering, managing, and troubleshooting. - 5+ years with automation in Ansible, Puppet, or Chef. - Knowledge and experience should include computer network operations, network access and protection techniques and technologies, security, encryption, and cross domain solutions. - Available 24/7 for Network Outages and Maintenance window work. - Ability to work with coworkers and customers to troubleshoot technical problems. - Ability to travel. - Candidate must be a US Citizen with an active Department of Defense TOP SECRET clearance. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. - $103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. - $108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. - $114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Benefits - Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

Title: Senior Systems Engineer Location: United States Department: Data Center Services Job Description: Description POSITION SUMMARY: The Senior Systems Engineer provides senior technical leadership across two core areas: Identity & Access Management (IAM) and IT Productivity & Collaboration services. The position designs, implements, administers, and supports Identity Governance & Administration (IGA) and enterprise identity services (directory services, SSO/federation, MFA/conditional access alignment, and privileged access) using Okta, Active Directory, and Microsoft Entra. As a Senior Systems Engineer you will identity lifecycle processes (joiner/mover/leaver; provisioning and deprovisioning) and implement access models, policies, and governance that strengthen authentication/authorization, enable least-privilege access, and reduce identity-based risk. In addition, the position serves as technical owner for Microsoft 365 (Teams, SharePoint/OneDrive, Exchange Online) and key adjacent SaaS platforms, delivering secure and reliable operations through monitoring, incident/problem management and on-call participation, change/ITSM execution, and continuous improvement. The Senior role leads application onboarding and integrations, supports audits, access reviews, penetration testing and vulnerability remediation with evidence and corrective actions, delivers migrations and modernization efforts, manages vendor/licensing optimization and escalations, and maintains documentation, runbooks, and knowledge transfer to ensure sustainable support and a strong employee experience. Our team has a solid local presence so local, MN based candidates with easy access to our World Headquarters in downtown Minneapolis are preferred. ACCOUNTABILITIES: Engineering solutions, design, and administration: • Design, implement, and maintain IAM/IGA capabilities (directory services, SSO/federation, and privileged access) using Okta, Active Directory, and Microsoft Entra to deliver secure, reliable access. • Lead discovery and solution delivery for IAM initiatives (requirements, design, build, testing, and rollout); evaluate options and recommend best-fit approaches with internal teams and vendors. • Automate identity lifecycle (joiner/mover/leaver; provisioning/deprovisioning) and related administration using scripting and modern tooling to reduce manual effort and risk. • Define and enforce access governance (RBAC/ABAC), policies, workflows, and secure access patterns (SSO/MFA/conditional access alignment and least-privilege role design), including periodic access reviews. • Support security and compliance by remediating identity-related vulnerabilities and supporting audits, penetration tests, and access reviews with evidence, reporting, and corrective actions. • Onboard and integrate applications and platforms (SaaS and Microsoft 365) using standards-based connectors/integrations; partner with application owners to validate requirements, data flows, and security controls. • Own and administer Microsoft 365 and collaboration services (Teams, SharePoint/OneDrive, Exchange Online) and adjacent SaaS tools, including hybrid identity/access integrations and roadmap execution. • Operate and improve services through monitoring, dashboards/alerts, incident and problem management (RCA/post-incident reviews), and on-call participation; troubleshoot authentication/authorization/provisioning issues to restore service. • Plan, test, and deliver changes using NMDP change management and ITSM practices; validate outcomes and transition to steady-state support. • Create and maintain documentation and enablement (standards, runbooks, procedures, and knowledge articles); support tiered support and knowledge transfer with Service Desk/L2. • Support privileged access practices using approved vaulting and secrets management (e.g., Delinea Secret Server) for administrative accounts, service accounts, and automation credentials. • Partner with Procurement/Vendor Management on renewals, licensing optimization, and vendor escalations; identify cost-saving opportunities through usage analysis and right-sizing. • Evaluate and adopt new features and products (including collaboration AI capabilities) via pilots, guardrails, and measured rollouts. • Other duties as assigned. REQUIRED QUALIFICATIONS: Knowledge of: • IAM/IGA concepts and practices, including identity lifecycle (joiner/mover/leaver), provisioning/deprovisioning, and access recertification. • Identity standards and protocols (SAML, OAuth/OIDC, SCIM) and how they are used for SSO/federation and application integrations. • Okta, Active Directory, and Microsoft Entra ID administration and configuration concepts (tenant/directory structure, groups, app assignments, conditional access/access policies). • Privileged access management principles and controls (least privilege, role-based access, privileged roles/accounts, access request/approval workflows). • Security and compliance practices related to identity services, including logging/monitoring, vulnerability remediation, audit evidence collection, and access reviews. • Enterprise IT operations practices (incident/problem management, change control) and creating/supporting technical documentation such as procedures and runbooks. Ability to: • Demonstrate strong interpersonal and organizational skills, demonstrated success in working both independently and in a team environment. • Demonstrate above-average written and oral communication skills. • Demonstrate strong analytical and creative problem solving, and the ability to manage multiple and rapidly changing priorities. • Work effectively both independently and collaboratively across technical and non-technical teams. • Communicate clearly in writing and verbally, including translating technical concepts for varied audiences. • Analyze complex issues, solve problems systematically, and manage multiple priorities in a fast-changing environment. • Hands-on experience with the relevant technologies and solutions for fulfilling the activities in the accountabilities section. Education and/or Experience: • Bachelor’s degree in computer science, Management Information Systems, Computer Science, Information Security or related field (or equivalent related experience and/or education). • Minimum of five or more years of experience in engineering and supporting solutions in a heterogeneous enterprise IT environment. PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration) • Modern Workplace/Automation: Defines and completes project tasks, including scripting, related to workplace automation, leveraging Intune, SharePoint (including migrations), Viva, PowerApps, Power Automate, Microsoft Power Platform, etc. • Strong experience with Okta tenant configuration and core components (policies, claims, scopes, access policies) beyond day-to-day administration. • Experience partnering with application developers and using Okta APIs to automate integrations and workflows. • Experience with log management and reporting tools (e.g., Varonis, Okta reporting) for monitoring and investigation. #LI-DNI

Role Description Für den freiberuflichen Einsatz oder in Festanstellung suchen wir Trainer (m/w/x) für mehrwöchigen Onlineunterricht im geförderten Bildungsbereich. - IT-Trainings in unseren CompTIA A+ Schulungen mit folgenden Schwerpunkten: - IT-Support - Installation, Konfiguration und Wartung von Hardware - Kenntnisse in Betriebssystemen (Linux, Windows, macOS) - Netzwerk- und Sicherheitsgrundlagen - Virtualisierung- und Cloudkonzepte - Prüfungsvorbereitung Qualifications - Unterrichtserfahrung in der Erwachsenenbildung, idealerweise im geförderten Bildungsbereich (Nachweis erforderlich) - Ausbildereignung IHK (AEVO) oder die Bereitschaft, diese zu erlangen - Abgeschlossene IT-Ausbildung/Informatikstudium oder vergleichbar - Aktuelle CompTIA A+ Zertifizierung, weitere CompTIA-Zertifizierungen sind von Vorteil - Keine Scheu vor heterogenen Gruppen - Bereitschaft zur kontinuierlichen Weiterbildung Benefits - Frühzeitige Auftragsplanung und Möglichkeit zur langfristigen Zusammenarbeit - Schulungsmöglichkeiten Online und/oder in Präsenz - Faire Honorare - Unterrichtsinhalte- und Unterlagen werden bereitgestellt - Unterstützung bei fachlichen und methodisch-didaktischen Fragen Company Description GFN – Empowering you - to empower others. - Als einer der größten deutschen Bildungsanbieter im digitalen Bereich und Marktführer für IT-Umschulungen nehmen wir unsere gesellschaftliche Verantwortung ernst. - Seit fast 30 Jahren ermöglichen wir nicht nur berufliche Perspektiven, sondern begleiten unsere Teilnehmenden individuell mit Umschulungen, IT-Weiterbildungen und individuellen Coachings in einen zukunftssicheren Job. - Remote, digital und an Standorten in ganz Deutschland. - Empowering you - to empower others.