Role Description We are seeking a detail-oriented Authorization Specialist with experience in healthcare insurance authorizations, ideally within ABA, autism services, behavioural health, or medical billing. This role will support benefit verification, prior authorization submissions, reauthorizations, payer follow-ups, and accurate documentation to ensure ABA therapy services remain approved and uninterrupted. PLEASE NOTE: - Working Hours: Monday – Friday | 9:00 AM – 6:00 PM EST (3:00 PM – 12:00 AM South African time – subject to daylight savings). - Public Holidays: This role requires working on both South African and U.S. public holidays (compensation for SA public holidays in accordance with the BCEA). - Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and wired Ethernet capability is mandatory. Applicants without a fixed fibre line cannot be considered. - Power Backup: Reliable backup required to manage load shedding or outages. Applicants without a power backup cannot be considered. - Work Environment: Fully remote. Key Responsibilities: - Verify patient insurance eligibility and ABA benefits using Availity and CentralReach, including both commercial and Medicaid payers. - Submit initial authorization and reauthorization requests for ABA therapy services. - Monitor authorization statuses, approved hours, visit limits, and expiration dates. - Follow up with insurance providers regarding pending, denied, or incomplete authorizations. - Work closely with Intake, Scheduling, Clinical, and Billing teams to ensure continuity of care. - Obtain and upload required clinical documentation for authorization submissions. - Maintain accurate records and updates within CRM/EHR systems. - Assist with appeals, denied claims, and authorization discrepancy resolutions. - Communicate professionally with families regarding insurance requirements and authorization updates. - Ensure all authorizations are obtained and renewed before services lapse. - Track payer-specific requirements, documentation guidelines, and turnaround times. - Generate reports and maintain spreadsheets relating to authorization approvals and renewals. - Escalate urgent authorization issues that may impact patient scheduling or treatment delivery. - Support process improvement initiatives to streamline authorization workflows. Qualifications - Previous experience in ABA, behavioural health, healthcare authorizations, medical billing, or insurance verification. - Strong understanding of prior authorizations, referrals, and insurance terminology. - Experience working with Medicaid and commercial insurance providers in the USA. - Experience using Availity and CentralReach systems. - Excellent attention to detail and organizational skills. - Ability to manage high volumes of work while meeting deadlines. - Strong written and verbal English communication skills. Requirements - Must have a fixed fibre line with a minimum speed of 25 Mbps (upload & download). - Reliable power backup to manage load shedding or outages. Benefits - Compensation for South African public holidays in accordance with the BCEA.

Title: Online Instructional Specialist (High School & Middle School) Location: Remote (United States) Department: 208 - Curriculum Job Description: About Williamsburg Learning At Williamsburg Learning (WL), we aim to prepare promising students for meaningful lives as principled leaders. We partner with schools like Williamsburg Academy, Leadership Academy of Utah, and Williamsburg Academy of Colorado to deliver transformational learning experiences that spark curiosity, growth, and purpose. We live by our values—Growth, Right Action, and a Culture of Belonging. We believe work should be meaningful and fun. Our team is authentic, connected, and committed to doing the right thing for each other and the students we serve. To support our people, WL offers 100% paid health premiums for full-time employees (75% for families), a 100% 401(k) match up to 4%, PTO, plus many more perks! If our mission and culture resonate with you, we would love to have you on our team! Position Summary Williamsburg Learning is hiring one full-time Middle School Instructional Specialist and one full-time High School Instructional Specialist to support mentors in strengthening classroom instruction and improving student achievement through collaboration, coaching, and professional development. These roles will work closely with educators to analyze data, implement effective instructional strategies, and integrate curriculum standards and technology into daily instruction. The instructional specialists will model best practices, provide meaningful mentor feedback, and support mentors in creating engaging learning environments that meet the diverse needs of students. In addition to their coaching responsibilities, each specialist will teach one section of a middle school or high school course. The overall goal of these positions is to build mentor capacity and promote continuous instructional improvement across Williamsburg Learning. ESSENTIAL DUTIES 1. Support Mentors Through Strategic Coaching Cycles - Support new and seasoned mentors through structured Coaching Cycles aligned to the WL Cycles framework. - Track new mentor onboarding progress through the 4 to 6-week structured sequence, maintaining documentation of milestones, goals, and data checkpoints. - Work with mentors who need additional support — new and experienced — to identify areas for growth, set instructional goals, and provide targeted coaching through completion. - Conduct regular class observations using the WL Student Success Rubric as the observational lens; provide structured pre- and post-observation coaching conversations. - Maintain accurate coaching logs and progress documentation for each assigned mentor cohort. 2. Identify and Support the Use of Innovative, Research-Driven Instructional Strategies - Stay current on effective teaching methods, technologies, and learning science (Bjork, Hattie, Yeager); translate research into actionable coaching for mentors. - Coach mentors in strategies that increase student talk time with a particular focus on Socratic questioning, discussion facilitation, and the Genuine Question framework. - Introduce and support the integration of AI tools that strengthen — rather than replace — mentor instructional judgment. - Model instructional best practices in live sessions, co-teaching opportunities, and PD facilitation. - Support the implementation and ongoing use of the Socratic Method across assigned mentor cohorts. 3. Design and Facilitate Meaningful Professional Development - Design and present targeted professional development sessions for the Friday PD block, grounded in current inquiry cycle data, Zoom analytics, and mentor needs. - Build PD session agendas, materials, and artifacts that produce measurable change - Facilitate WL Cycle Kickoff Fridays and Implementation Fridays (evidence share, mid-cycle adjustments, co-planning) for assigned mentor cohorts. - Collaborate with the Director of Instruction & Assessment to align PD design with the Student Success Rubric and the Six Mentor Practices framework. 4. Work alongside educators to utilize available assessments and strengthen mentors’ assessment literacy. - Act as a thought partner to mentors in identifying student success indicators, designing evidence of learning, and analyzing Zoom talk-time data to drive instructional decisions. - Work with mentors to develop better assessments, interpret student performance data, and adjust teaching practice accordingly — based on evidence, not intuition. 5. Support IEP/504/MTSS Accommodation Implementation and Mentor Readiness - Generate and maintain per-student accommodation summaries (IEP, 504, ELL, MTSS) for assigned mentor cohort; ensure mentors are briefed before each session. - Ensure pre-class scaffolds are deployed for students with support plans. - Monitor whether accommodation plans are being implemented with fidelity; flag concerns to the Director of Instruction & Assessment. - Stay current on special education compliance requirements for assigned grade span (MS or HS) and maintain documentation in accordance with WL policy. NON-ESSENTIAL DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. QUALIFICATIONS Required: - Bachelor's degree in Education, Instructional Design, or a related field. - Minimum 3 years of classroom teaching experience, with demonstrated results in student engagement and achievement. - Experience coaching, mentoring, or leading other educators. - Proficiency with Canvas LMS, Zoom, and data analysis tools. - Strong written and verbal communication skills. - Ability to work effectively across diverse learner populations, including students with IEPs, 504 plans, ELL, and MTSS support needs. - Strong organizational and problem-solving skills with the ability to manage multiple priorities simultaneously. - Alignment with Williamsburg Learning's Socratic liberal arts educational philosophy and mission. Preferred: - Master's degree in Education, Instructional Coaching, Curriculum & Instruction, or a related field. - Prior experience in an online or asynchronous learning environment. - Familiarity with learning science research (Bjork, Hattie, Yeager) and its application to instructional coaching. - Experience facilitating professional development or adult learning. - Familiarity with Zoom analytics, talk-time data, or similar instructional data systems. - Experience with Trainual, Socratic discussion facilitation, or inquiry-based instructional models. CORE COMPETENCIES - Student-centered approach with a deep commitment to student voice and Socratic discussion. - Ability to build trust and rapport with mentors at all experience levels. - Strong attention to detail and accuracy in coaching documentation and data tracking. - Collaborative team player who can also work independently and take initiative. - Flexibility and adaptability in a fast-paced, fully remote environment. - Growth mindset and proactive approach to continuous improvement. - Comfort with data — ability to read, interpret, and coach from Zoom analytics and student performance data. - Deep belief that instructional quality is a system problem, not a people problem. COMPENSATION & LOGISTICS Compensation: $80,000 / year Employment Type: Full-time, Exempt Location: Remote Reports To: Director of Instruction & Assessment Williamsburg Learning is an Equal Opportunity Employer.

Title: Premium Billing & Service Processor Workplace: Remote Department: Customer Service Company: Lincoln Financial Alternate Locations: Work from Home Work Arrangement: Remote : Work at home employee residing outside of a commutable distance to an office location. Relocation assistance: is not available for this opportunity. Requisition #: 76089 The Role at a Glance We are excited to bring on a Premium & Billing Service Processor to join our Group Protection Operations Team supporting Workplace Solutions in a remote environment. Background Details The Group Protection Operations Team will help you grow your group benefits knowledge and establish strong partnerships (internally/externally) while working in this fast-paced environment. As a Premium & Billing Service Processor, you will be responsible for managing premium and billing applications which may include configuration/setup of new accounts in the applicable systems as well as researching discrepancies, conducting analysis to determine root cause; and ensuring all information is complete and in good order. This opportunity will provide the ability to grow within the group insurance industry while gaining new skills and building strong working relationships. If this sounds like a role for you, please read on! What you'll be doing • You will manage premium and billing application, research discrepancies and ensure all information is complete and in good order. You will monitor premium and billing to ensure proper completion, including balancing expenses and the information is in good order. • You will troubleshoot issues with premium & billing to identify more root cause and issue resolution. In addition, manage basic reporting and complete terminations and reinstatements. • You will handle transfers of payments as needed and provide customer service to internal/external stakeholder, recognizing what needs to be done to meet the customer needs and demonstrate flexibility and responsiveness to create a recommendable customer experience. • You will manage premium & billing cases in accordance with established procedures and guidelines in a timely manner and meeting departmental quality/production standards. • You will escalate increasingly complex premium & billing issues/concerns to more senior team members and/or management. • You will identify, recommend, and champion process improvements and organizational initiatives to positively influence the team and quality. What we’re looking for Must-haves: - High School or GED. - 0 - 1+ Years of billing, premium, and/or reconciliation experience that directly aligns with the specific responsibilities for this position. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Nice-to haves: - Ability to communicate effectively (verbal/written). - Accounts Receivable or Accounts Payable knowledge. - Ability to work in a fast-paced environment with the ability to adapt as needed. - Ability to articulate/alter provisions – comfortable with contract language. What’s it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What’s in it for you: - Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes - Leadership development and virtual training opportunities - PTO/parental leave - Competitive 401K and employee benefits - Free financial counseling, health coaching and employee assistance program - Tuition assistance program - Work arrangements that work for you - Effective productivity/technology tools and training The pay range for this position is $20.10 - $27.41 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package. About The Company Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice. Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook, X, LinkedIn, Instagram, and YouTube. For the latest company news, visit our newsroom. Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees. Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications.

Role Description - Serve as the initial point of contact for healthcare clients seeking ABA therapy services. - Collect, review, and verify client demographic, insurance, and medical information. - Explain intake procedures, program details, and service eligibility to clients and families. - Coordinate scheduling of clinical assessments and intake appointments. - Maintain accurate and timely records within electronic health record (EHR) and intake management systems. - Collaborate with clinical, administrative, and insurance teams to facilitate seamless onboarding. - Follow up with clients to obtain outstanding documentation and resolve intake-related issues. Qualifications - Previous experience in healthcare intake, patient services, or related customer service role preferred. - Strong communication skills with ability to explain complex information clearly and empathetically. - Excellent organizational skills and attention to detail. - Proficiency with digital tools such as Google Workspace, CRM, or EHR software. - Ability to work independently and manage multiple priorities in a remote work environment. - Familiarity with ABA therapy services or behavioral health industry is a plus. - Reliable internet connection and availability during US business hours. - Comfortable working U.S. hours. Company Description Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.