• Provide personalised, high-quality support to VIP customers across multiple brands; • Act as the main point of contact for assigned high-value clients; • Build and maintain strong, long-term relationships; • Work rotating shifts, including night shifts, weekends, and holidays, ensuring 24/7 availability; • Handle inquiries, issues, and escalations for different brands within the company; • Adapt communication style and service standards according to each brand’s guidelines; • Maintain deep knowledge of each brand’s products, services, and promotions; • Demonstrate flexibility with schedules and workload; • Meet KPIs related to response time, customer satisfaction, and retention.

Title: Customer Service Representative - Real estate related experience is preferred Location: United States Department: Customer Service/Support Job Description: ID 2026-3450 Type Full Time Overview TitleWave Real Estate Solutions, a division of Fidelity National Financial (FNF), is seeking a Representative to join our Customer Service Team, which serves as a key liaison between the Company and its customers. In this role, you will provide product and service information with professionalism, accuracy and efficiency to ensure a positive customer experience LOCATION • Remote - must be US based. Work visa sponsorship will not be considered. Duties • Utilize a ticketing-based platform to efficiently manage and track customer inquiries. • Review search packages & reports to provide accurate assistance to our customers. • Respond to incoming calls and deliver timely and professional support. • Maintain compliance with Company policies and good housekeeping practices. • Other duties as assigned. Education 2+ years of customer service experience in a real estate related industry. Experience • Detail-oriented and customer service driven with strong written and verbal communication skills. • Demonstrates strong analytical, problem-solving and time-management skills. • Familiar with industry concepts, practices, procedures and associated risks and liabilities. • Possesses proficient computer skills, including moderate to advanced knowledge and use of Microsoft applications and other industry-related software required to perform job duties. Additional Information The estimated pay rate for this role is $25.00 hourly. Actual compensation may be determined based on a variety of factors including, but not limited to, location, skillset and experience FNF offers a comprehensive benefits package to eligible employees, including: • Optional health and welfare coverage (medical, dental, vision, life, and disability insurance) • Paid time off, holidays and maternity/paternity leave • 401(k) plan with company match • Employee Stock Purchase Plan (ESPP) with matching contributions EQUAL OPPORTUNITY POLICY FNF, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

Title: Customer Care Advisor - English Speaker Department: Customer Care Job Description: Location: Remote (UK or Ireland) Hours: Full-Time | 40 Hours within: - Monday – Friday: 6:30am – 10:00pm - Saturday & Sunday: 9:00am – 5:30pm Are you passionate about delivering exceptional customer service? Join Mountain Warehouse, a growing global brand, as we continue our mission to make the outdoors accessible for everyone. We're looking for a friendly and motivated Customer Care Advisor to join our vibrant, remote team. About the Role Reporting to the Customer Care Team Leader, you'll play a vital part in creating outstanding experiences for our customers—before, during, and after their purchase, whether online or in-store. This is a full-time remote position suited to someone who loves solving problems, working as part of a team, and making a positive impact in every customer interaction. Key Responsibilities - Provide fast, friendly, and effective support via phone, live chat, and email - Help customers throughout their journey—from product queries to post-purchase care - Collaborate with internal teams to provide timely resolutions - Monitor and report customer trends to improve our service - Take ownership of your personal development and contribute positively to the team - Maintain strong performance aligned with KPIs and company values We would like to meet someone who is - Fluent in English (spoken and written) - Previous experience in a customer-facing role (retail, contact centre, hospitality etc.) - Clear, confident communicator with excellent written skills - Comfortable handling challenging conversations with empathy and professionalism - Familiar with tools like Outlook, Word, Excel, and web browsers - Experience with eCommerce platforms (e.g. Amazon, eBay) and contact centre platforms is a bonus - Positive, energetic, and proactive with a “can-do” attitude - Thrive in a fast-paced environment and enjoy working as part of a supportive team Benefits - Competitive salary and benefits package - Fully remote - Holiday allowance - 50% staff discount & 25% for family and friends - Pension scheme

• Handling inbound and outbound calls in a high-tech environment • Resolving general questions regarding insurance, financial assistance, and processing payments • Makes and answers calls in the name of the client to resolve billing and payment issues utilizing established work queues and call pools as necessary • Responds to requests for information by patient/account holders in a professional, thorough, explainable manner • Acts to gain payment or arrangement of payment on behalf of the client as appropriate • Follows client-specific protocols and policies when carrying out duties • Investigates and responds to client enquiries as needed • Enters and monitors payment arrangements • Adhere to all FDCPA, FCRA, HIPPA and other applicable laws