Fidelity National Financial

Title: Customer Service Representative - Real estate related experience is preferred Location: United States Department: Customer Service/Support Job Description: ID 2026-3450 Type Full Time Overview TitleWave Real Estate Solutions, a division of Fidelity National Financial (FNF), is seeking a Representative to join our Customer Service Team, which serves as a key liaison between the Company and its customers. In this role, you will provide product and service information with professionalism, accuracy and efficiency to ensure a positive customer experience LOCATION • Remote - must be US based. Work visa sponsorship will not be considered. Duties • Utilize a ticketing-based platform to efficiently manage and track customer inquiries. • Review search packages & reports to provide accurate assistance to our customers. • Respond to incoming calls and deliver timely and professional support. • Maintain compliance with Company policies and good housekeeping practices. • Other duties as assigned. Education 2+ years of customer service experience in a real estate related industry. Experience • Detail-oriented and customer service driven with strong written and verbal communication skills. • Demonstrates strong analytical, problem-solving and time-management skills. • Familiar with industry concepts, practices, procedures and associated risks and liabilities. • Possesses proficient computer skills, including moderate to advanced knowledge and use of Microsoft applications and other industry-related software required to perform job duties. Additional Information The estimated pay rate for this role is $25.00 hourly. Actual compensation may be determined based on a variety of factors including, but not limited to, location, skillset and experience FNF offers a comprehensive benefits package to eligible employees, including: • Optional health and welfare coverage (medical, dental, vision, life, and disability insurance) • Paid time off, holidays and maternity/paternity leave • 401(k) plan with company match • Employee Stock Purchase Plan (ESPP) with matching contributions EQUAL OPPORTUNITY POLICY FNF, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

Title: Title Coordinator - Virginia experienced preferred Location: United States ID 2026-3446 Category Title Type Full Time Overview TitleWave Real Estate Solutions, a division of Fidelity National Financial (FNF), is seeking a Title Coordinator to join our Virginia team. This role is responsible for providing accurate and professional title searches, maintaining a high level of productivity and accuracy, assessing risk and liabilities in accordance with policy provisions. Virginia experience is preferred LOCATION Remote - must be US based. Work visa sponsorship will not be considered Duties • Within Company guidelines, research title orders to report on condition of title and report matters such as mortgages, liens, judgments and other documentation to determine ownership, legal restrictions and to verify legal description. • Clearly explain chain of title, exceptions, and requirements. • Assess risks and liabilities that may jeopardize the Company and escalate, as appropriate. • Prepare accurate and comprehensive title search abstracts in accordance with Company policies and examining procedures. • Maintain compliance with Company policies and good housekeeping practices. • Other duties as assigned. Education • High school diploma or equivalent. • 2+ years of title search and exam experience and general Title industry knowledge. Experience • Strong analytical, problem-solving and time management skills. • Must be detail oriented, customer driven & possess strong written and verbal communication skills, including excellent presentation skills. • Familiar with industry concepts, practices, and procedures and associated risks and liabilities. • Proficient computer skills, including moderate to advanced knowledge and use of Microsoft applications and other industry related software required to perform job duties. • Most possess sound experience and judgment to plan and accomplish goals. Additional Information The estimated pay range for this role is $25.00-28.00 hourly. Actual compensation may be determined based on a variety of factors including, but not limited to, location, skillset and experience. FNF offers a comprehensive benefits package to eligible employees, including: • Optional health and welfare coverage (medical, dental, vision, life, and disability insurance) • Paid time off, holidays and maternity/paternity leave • 401(k) plan and Employee Stock Purchase Plan (ESPP) with company match EQUAL OPPORTUNITY POLICY FNF, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

Overview TitleWave Real Estate Solutions, a division of Fidelity National Financial (FNF), is seeking a Title Examiner/Searcher to join our Philadelphia team. In this full time role, you are responsible for delivering accurate, professional title reports while maintaining a high level of productivity. This role requires evaluating risk and liabilities in accordance with policy provisions, and providing final title products based on verified facts and documentation. Philadelphia PA search/examine experience is preferred. This is a remote position and the candidate must be US based. Work visa sponsorship will not be considered. Duties • Search and examine complex title orders in accordance with Company guidelines to determine condition of title, including analysis of mortgages, liens, judgments, and other relevant documents to verify ownership, legal restrictions, and legal descriptions; review final products to ensure quality standards are met.• Clearly explain chain of title, exceptions, and requirements to customers and managers.• Identify, assess, and escalate potential risks and liabilities that could impact the Company.• Prepare accurate, thorough, and compliant title reports following Company policies and established examining procedures.• Request and obtain necessary documentation to resolve deficiencies in title search packages prior to release.• Procure onsite public records and source documents from county offices as required.• Maintain compliance with Company policies, procedures and good housekeeping practices.• Other duties as assigned. Education High school diploma or equivalent. Experience • 2+ years of customer service and general knowledge of the Title Industry.• Philadelphia PA search/examine experience is preferred. • Strong analytical, problem-solving and time management skills.• Demonstrated knowledge working with complex properties, patent searches, 99 year searches and commercial properties.• Must be detail oriented and customer focused with strong written and verbal communication skills, including effective presentation skills.• Solid understanding of industry concepts, practices, procedures and associated risks and liabilities.• Proficient computer skills, including moderate to advanced knowledge and use of Microsoft applications and other industry related software required to perform job duties.• Possess sound judgment and experience to effectively plan, prioritize and accomplish goals. Additional Information The estimated pay range for this role is $35.00-40.00 hourly. Actual compensation may be determined based on a variety of factors including, but not limited to, location, skillset and experience.

Role Description TitleWave Real Estate Solutions, a division of the FNF family of companies, the nation’s largest title insurance provider, is seeking an Operations Manager to oversee our Southwest region, including Colorado, Utah, Nevada, and Arizona. This role requires a strong leader with excellent communication skills who can ensure the consistent delivery of high-quality services to our customers. The Operations Manager will be responsible for overseeing all aspects of regional operations, including financial performance and resource management, to meet production targets and drive effective collaboration with clients and client-facing teams. Location: This is a 100% remote role with preference for candidates located in Colorado, Utah, Nevada, or Arizona to support regional operations and occasional in-market engagement. Ability to travel up to 5%. Duties & Responsibilities - Oversee product quality, turnaround times (SLAs), and operating margins to ensure consistent performance. - Analyze operational and financial data to identify opportunities for improvement and drive productivity gains. - Implement and optimize offshore processes, where applicable, to enhance efficiency and scalability. - Partner with underwriting to develop, implement, and refine procedures and protocols. - Manage P&L responsibilities, including cost analysis, and support the Regional Manager in annual budget planning. - Collaborate with the Regional Manager and Sales partners to support customer growth initiatives. - Lead workforce planning efforts, including aligning headcount with volume trends and business needs. - Oversee all aspects of talent management, including hiring, performance management, employee development, and terminations. - Coach and mentor team members to build a strong internal talent pipeline. - Ensure compliance with company policies and promote operational best practices. - Prepare and deliver regular management reports to track performance and inform decision-making. - Review and approve vendor invoices, billing, expense reports, and employee timecards. - Support special projects and perform additional duties as assigned. Qualifications - Bachelor’s degree or the equivalent combination of education, training, and work experience. - 5 years of operations/supervisory experience in title insurance or real estate industries. - Commercial title examination experience. - Exceptional written and verbal communication skills, with strong interpersonal abilities and a demonstrated capacity to build and maintain effective relationships across all levels of the organization. - Strong knowledge of production planning, scheduling, and quality control. - Strong analytical, problem solving and time management skills with the ability to prioritize and manage competing demands. Preferred Experience - Six Sigma and/or Project Management certification(s). - Title insurance license. - Highly detail oriented and committed to delivering excellent customer experience. - Moderate to advanced knowledge and use of M365 applications and other industry-related software solutions. Compensation & Benefits This position has the potential to earn compensation in the range of $80,000 - $110,000 annually based on location and job-related factors such as skillset and experience. Actual rate may vary within the range provided, depending on a number of factors, including skillset, experience and location. The base compensation is one component of the total rewards package offered to our employees, including optional health and welfare insurance (medical/dental/vision/life/disability); paid holidays, vacation, and sick time off; and matching 401(k) plan and matching employee stock purchase plan.

Overview POSITION OVERVIEW Fidelity National Financial (FNF) is seeking a Business Systems Analyst for our Agency Solutions Team supporting our Claims Management System (CMS) application. The Business Systems Analyst will support the development and enhancement of user-facing software applications. The ideal candidate will bridge the gap between business needs and technical solutions, ensuring that our applications deliver exceptional user experience and meet strategic goals. LOCATION - This role can sit 100% remote. DUTIES & RESPONSIBILITIES - Collaborate with stakeholders, product managers, and UI/UX designers to gather, analyze, and document detailed business requirements, with a strong focus on API-related projects. - Analyze and translate business objectives into detailed functional specifications, user stories, and acceptance criteria to guide development teams. - Conduct user research, usability testing, and data analysis to inform product enhancements and feature prioritization. - Create process flows, wireframes, and mockups to clearly communicate system behavior and support requirement clarity across teams. - Facilitate workshops, interviews, and collaborative sessions to gather, refine, and validate business and technical requirements. - Collaborate with QA teams to define test cases and ensure solutions meet functional and user expectations. - Monitor application performance and gather user feedback to identify opportunities for iterative improvement. - Support change management and training initiatives to ensure smooth adoption of new features and system updates. MINIMUM REQUIREMENTS - Bachelor’s degree or the equivalent combination of education, training, and work experience. - Requires a minimum of 3+ years of experience as a Business Systems Analyst, Technical Analyst, or related field. - Expertise in documenting technical and functional user requirements. - Proficiency in tools such as JIRA, Confluence, Figma, Balsamiq, or similar. - Excellent verbal and written communication with customers, dev teams, and executive management. - Ability to multi-task, meet deadlines, and work in a fast-paced environment. - Exceptionally detail-oriented, highly organized, and consistently driven to achieve results. PREFERRED EXPERIENCE - Title or escrow experience within large organizations. - Strong understanding of user-centered design principles and Agile methodologies. COMPENSATION & BENEFITS This position has the potential to earn compensation in the range of $110,000 - $120,000 annually based on location and job-related factors such as skillset and experience. Actual rate may vary within the range provided, depending on a number of factors, including skillset, experience and location. The base compensation is one component of the total rewards package offered to our employees, including optional health and welfare insurance (medical/dental/vision/life/disability); paid holidays, vacation, and sick time off; and matching 401(k) plan and matching employee stock purchase plan.

Overview POSITION OVERIVEW FNF is seeking a Senior Engineer of Data Loss Prevention (DLP) to join the Information Security Office (ISO) in either Jacksonville, FL office or be fully remote. This position will report to the Data Protection Lead. The Senior Engineer will support FNF’s DLP toolsets, Investigation, Secure Data Transmission, and Cloud Data Protection initiatives. An ideal candidate must be fluent in DLP technologies and methodologies, root cause analysis and risks management, security best practices standards, and audit and regulatory frameworks. Zscaler experience required. LOCATION - This role can sit 100% remote. DUTIES & RESPONSIBILITIES - Develop, deploy, and manage target state DLP technologies, integrations, and policies. - Manage full lifecycle of design and support evolution of engineering, system administration and daily operations of DLP technologies and services with a focus on continuous service improvement. - Manage and mature DLP program-related controls, documentation, testing and alignment with risk management framework. - Assess business requirements of the various lines of business and align solutions to balance enablement of the business with appropriate security controls. - Collaborate with other security groups to ensure alignment of strategies and ensure control coverage. - Support creation and documentation of business process aspects of the DLP initiative including process and procedure manuals, training, employee communication, workshops, business unit orientation and on-boarding, and team meetings. - Work with DLP Response team to deliver measurable metrics reporting, Key Risk Indicators (KRI’s) and Key Performance Indicators (KPI’s) that will be used for reporting to stakeholders and board of directors and continuous improvements for the program. - Work with various Audit, Compliance and Assessment teams and programs to identify, assess and mitigate operational risks, evaluating the adequacy and effectiveness of the platform, standards, procedures, processes, and internal controls. - Support adherence to applicable Security Controls, Policies, and Standards; partner with business owners and technology groups to synchronize plans to remediate gaps. - Participate in afterhours activities, as necessary, such as an on-call rotation and critical incident investigations. MINIMUM REQUIREMENTS - BS/MS in Computer Science or Business with emphasis in IT or the equivalent combination of education, training, and work experience . - 6+ years of Cybersecurity, Security Engineering and/or Governance Risk and Compliance related experiences. - Experience with Enterprise DLP, UBA, UEBA, CASB, DAR software solutions, design, and implementation. - Zscaler experience on web policies, PAC files, DLP Engines, etc. - Familiarity with Proofpoint, Microsoft Security Tools, and/or Varonis. - Experience building and maintaining custom DLP detection and prevention policies. - Experience successfully working within a globally distributed/remote organization of team members and key program stakeholders. - Experience gathering, developing, and documenting business/technical requirements. - Experience developing and maintaining a DLP development/test lab environment. - Familiarity with regulatory standards such as PCI, NYDFS, GDPR and/or CCPA. - Experience taking requirements and translating them to technology through evaluation and implementation. - Experience analyzing and quickly identifying important DLP events to investigate/remediate. - Experience writing, reviewing, and maintaining technical program documentation - Experience mentoring and training peers and junior level resources. - Experience interfacing with Sr. leadership to present both situation reports and business proposals for strategic change/improvements. PREFERRED EXPERIENCE - Relevant cyber security certifications, such as CISSP or CISM - Experience with SOAR technologies. - Experience with ServiceNow Security Incident Management. - Experience writing and maintaining script COMPENSATION & BENEFITS This position has the potential to earn compensation in the range of $120,000 - $160,000 annually based on location and job-related factors such as skillset and experience. Actual rate may vary within the range provided, depending on a number of factors, including skillset, experience and location. The base compensation is one component of the total rewards package offered to our employees, including optional health and welfare insurance (medical/dental/vision/life/disability); paid holidays, vacation, and sick time off; and matching 401(k) plan and matching employee stock purchase plan.

Overview POSITION OVERVIEW Fidelity National Financial (FNF) is seeking an AI Learning & Development Specialist to own the day-to-day delivery of enterprise AI adoption programs. This role sits at the intersection of education, content creation, and program management, part practitioner, part advocate, part storyteller, with a focus on making AI tools accessible and useful for both field and corporate employees. The AI Learning & Development Specialist executes a predefined Learning & Development strategy by delivering training, co-developing curriculum, managing the AI Learning Hub, and supporting Microsoft Copilot adoption. The right candidate is a strong content producer who can teach AI tools to non-technical audiences, run multiple workstreams with discipline, and stay focused on measurable adoption outcomes. This role reports to the AI Enablement Lead on the AI Transformation Team, who provides strategic oversight for the AI Learning & Development workstream. Day-to-day program delivery is the primary responsibility of the AI Learning & Development Specialist. LOCATION - This role can sit 100% remote - Travel: 5-10% DUTIES & RESPONSIBILITIES AI Literacy & Curriculum Development - Co-develop AI literacy content with the AI Enablement Lead across multiple formats — job aids, quick-reference guides, short-form learning modules, how-to videos, and written communications — working from shared priorities and direction - Produce practical content on prompt engineering, AI workflow applications, and tool-specific skills for non-technical audiences; translate the AI Enablement Lead’s direction into ready-to-use learning materials - Own the production and publishing cadence — content gets from draft to delivered on schedule; retire outdated material and keep the content library current - Ensure all content is accurate, accessible, and immediately usable by field and corporate staff across a range of technical comfort levels AI Tool Adoption — Delivery & Support - Execute the AI Tool adoption program as directed — delivering training sessions, onboarding support, and user communications across assigned populations - Own day-to-day metrics tracking and adoption reporting; maintain a consistent stakeholder communication cadence and keep the AI Enablement Lead informed with data and observations - Serve as the primary point of contact for field and corporate users with AI questions, onboarding needs, or adoption blockers; resolve issues or escalate with context - Identify adoption barriers and bring them to the AI Enablement Lead with supporting data and a recommended response; the Specialist surfaces and informs while strategy decisions remain with the AI Enablement Lead - Host regular AI office hours and provide one-on-one coaching for employees working through specific use cases; meet users where they are, not where the curriculum assumes they should be AI Learning Hub (SharePoint) - Manage and actively contribute to the AI Learning Hub SharePoint site — maintaining content currency, publishing new resources, retiring outdated material, and ensuring quality user experience - Execute the Hub content strategy set by the AI Enablement Lead; bring forward recommendations and flag gaps, with final decisions on structure and featured content resting with the AI Enablement Lead - Track site engagement and usage data; report findings to the AI Enablement Lead to inform content priorities and Hub strategy AI Champion Network — Education & Support - Provide education and practical AI skills support to the AI Champion Network — delivering training sessions, sharing resources and talking points, and helping champions build confidence with AI tools in their own teams - Support champion community touchpoints and engagement activities as directed; serve as a resource Champions can turn to for content, guidance, and tool-specific help Additional Responsibilities - Draft and distribute AI Learning & Development stakeholder communications as directed by the AI Enablement Lead; support internal communications planning and executive update preparation - Other duties as assigned in support of the AI Learning & Development workstream and organizational AI adoption priorities Core Competencies - Instructional content development (job aids, guides, microlearning, communications) - Effective facilitation and delivery of engaging learning experiences - Facilitation and coaching for mixed-technical audiences - Program coordination, cadence management, and stakeholder reporting - Measurement mindset (adoption and engagement metrics; insights-to-action) - SharePoint content governance and user experience - Responsible AI communication (privacy, appropriate use, governance boundaries) Success Metrics (First 90 Days) - Maintain an up-to-date AI Learning Hub, with a clear content structure and a documented content refresh cadence. - Deliver recurring Learning & Development sessions (virtual) with a measurable increase in attendance, repeat participation, and post-session confidence scores. - Establish a consistent reporting rhythm (e.g., weekly or biweekly) for key questions and top blockers, with recommended actions. - Stand up regular AI office hours and demonstrate reduced time-to-resolution for common Copilot onboarding questions and issues. - Assist with facilitation of the AI Champion Network touchpoints, providing champions with ready-to-use resources and consistent support MINIMUM REQUIREMENTS - Bachelor's degree required. Concentration in instructional design, communications, learning & development, information technology, or related field preferred. - Exceptional written and verbal communication skills; able to simplify complex AI concepts and make them immediately useful for non-technical audiences across field and corporate environments - Production discipline — this role requires consistent content output on a regular cadence; the ability to produce quality work reliably is non-negotiable - Strong organizational skills and the ability to manage multiple concurrent programs simultaneously without dropping threads - Genuine enthusiasm for AI tools and a practitioner mindset — you use these tools yourself and can model confident, responsible AI adoption for others - Able to operate independently with clear direction; does not require constant supervision to manage program delivery - Comfortable presenting to audiences at all levels, including executives and field leadership - Familiarity with responsible AI principles — data privacy, appropriate use, bias awareness, and governance — and the ability to communicate these boundaries clearly to employees who are learning to use AI tools in a regulated environment - Demonstrated ability to drive behavioral change through structured Learning & Development — not just tool introductions; adoption is the outcome, training is the mechanism COMPENSATION & BENEFITS This position has the potential to earn compensation in the range of $80,000 – $125,000 annually based on location and job-related factors such as skillset and experience. Actual rate may vary within the range provided, depending on a number of factors, including skillset, experience and location. The base compensation is one component of the total rewards package offered to our employees, including optional health and welfare insurance (medical/dental/vision/life/disability); paid holidays, vacation, and sick time off; and matching 401(k) plan and matching employee stock purchase plan.

Overview POSITION OVERVIEW Fidelity National Financial (FNF) is seeking a Detection Engineer to join our Information Security Office (ISO). The primary purpose of this position is to maintain and improve security detections within FNF. This role is specifically focused on email security. This role can sit 100% remote. DUTIES & RESPONSIBILITIES - Research adversary tradecraft, translate threat intelligence into detection logic - Tune and optimize existing detections to reduce alert fatigue while maintaining detection fidelity - Perform regular detection coverage and gap analysis assessments - Document detection logic, response guidance, and follow-on analysis to support SOC and incident responders - Represent detection engineering to cross-functional security teams in meetings, including priorities, capabilities, and progress - Collaborate with other teams including threat intelligence, incident response, and security operations for detection authoring and improvements. - Represent detection engineering to cross-functional security teams in meetings, including priorities, capabilities, and progress - Contribute to detection program standards and processes - Other tasks and responsibilities as assigned MINIMUM REQUIREMENTS - Bachelor's degree or the equivalent combination of education and work experience - 5+ years experience in cybersecurity/information security - Strong experience with Python, including logging, testing, object-oriented concepts, and designing ergonomic tools. - Security monitoring experience with one or more SIEM technologies and query languages (SQL, XQL, SPL, KQL, etc.) - Detection engineering experience including threat modeling, detection tuning, and metrics-driven-detections - Experience in one or more security domains - defensive analyst, malware reversing, offensive security, open-source intelligence, threat intelligence - Detail oriented with strong organizational skills - Exceptional written and oral communication skills PREFERRED EXPERIENCE - Experienced in detection validation, with a desire to prove coverage - Familiar with email analysis and security - Experience with detection-as-code, ideally in a continuous integration and continuous delivery (CI/CD) pipeline - Hands on experience with popular Breach-as-a-service tools for validation, coverage analysis, and threat modeling - Familiarity with Git-based workflows including branching, pull requests, and peer review COMPENSATION & BENEFITS This position has the potential to earn compensation in the range of $120,000 - $160,000 annually based on location and job-related factors such as skillset and experience. Actual rate may vary within the range provided, depending on a number of factors, including skillset, experience and location. The base compensation is one component of the total rewards package offered to our employees, including optional health and welfare insurance (medical/dental/vision/life/disability); paid holidays, vacation, and sick time off; and matching 401(k) plan and matching employee stock purchase plan.

Overview POSITION OVERVIEW The Incident Response & Threat Intelligence (IR/TI) Manager leads a globally distributed cyber defense team responsible for threat intelligence, incident response, digital forensics, and threat hunting across a large, complex enterprise environment. This role ensures the organization can rapidly detect, respond to, investigate, and learn from cyber threats while enabling executive‑level decision‑making during high‑impact incidents. The position partners closely with the SOC, Security Engineering, Privacy, Legal, Compliance, Technology, and Executive Leadership to reduce business risk and maintain cyber resilience at Fortune 500 scale. LOCATION - Jacksonville, FL preferred or 100% remote if not local. - Global on‑call responsibility for high‑severity incidents. - Limited travel for incident support, leadership meetings, and readiness exercises if not local to Jacksonville, FL DUTIES & RESPONSIBILITIES Global Team Leadership - Lead and continue to develop a geographically dispersed, follow‑the‑sun team across threat intelligence, digital forensics incident response, and threat hunting functions. - Maintain operating models, on‑call rotations, escalation paths, and coverage aligned to global business needs. - Coach senior analysts, build succession plans, and drive consistent performance, engagement, and retention. Incident Response - Own enterprise incident response strategy, playbooks, and readiness activities, aligned to NIST and industry best practices. - Serve as Incident Commander for high‑severity cyber incidents; coordinate technical response, executive communications, and cross‑functional decision‑making. - Ensure effective containment, eradication, recovery, and post‑incident remediation, including executive‑level readouts and lessons learned. Digital Forensics & Investigations - Oversee forensic acquisition and analysis across endpoints, cloud, identity, SaaS, and network environments. - Ensure defensible chain‑of‑custody processes and support legal, HR, privacy, and regulatory investigations as required. - Maintain enterprise DFIR standards, tooling, and investigative quality. Threat Intelligence - Lead strategic, operational, and tactical threat intelligence capabilities to inform detection, response, and risk prioritization. - Translate intelligence into actionable outcomes, including detection engineering, threat hunting focus areas, and executive briefings. - Integrate internal telemetry with external intelligence sources and trusted sharing communities. Threat Hunting & Detection Enablement - Drive hypothesis‑based threat hunting aligned to adversary behaviors and business‑critical risks. - Partner with SOC and Detection Engineering teams to improve detection coverage, fidelity, and response speed. - Sponsor purple team exercises to validate controls and surface gaps. Technology & Automation - Own the roadmap and effectiveness of DFIR, TI, and threat hunting tooling (e.g. TIP and forensics platforms). - Increase automation and orchestration to accelerate investigation and response at enterprise scale. - Collaborate with security engineering teams to embed intelligence‑led security improvements. Governance, Risk, & Executive Reporting - Ensure alignment with regulatory, legal, and internal governance requirements globally. - Define, track, and report KPIs and KRIs (e.g., incident trends and threat hunting / intelligence reports) to executive and board‑level audiences. - Translate technical risk into clear business impact and investment guidance. MINIMUM REQUIREMENTS - 8+ years in cybersecurity with 3+ years leading incident response and/or threat intelligence teams in large enterprises. - Proven experience managing globally distributed teams and leading major cyber incidents. - Strong hands‑on understanding of DFIR, threat intelligence, and threat hunting processes. - Experience with a wide breadth of enterprise security tooling. - Experience working cross‑functionally with Legal, Privacy, Compliance, and Executive Leadership. - Exceptional written and verbal communication skills, including executive‑level briefings. PREFERRED EXPERIENCE - Experience in a Fortune 500 or similarly complex, regulated environment. - Certifications such as GCIH, GCFA, GCED, CISSP, CISM, or equivalent. - Familiarity with MITRE ATT&CK, NIST 800‑61, and/or SOC CMM Framework

Overview POSITION OVERVIEW Fidelity National Financial (FNF) is seeking a Business Systems Analyst for our Agency Solutions Team supporting our Claims Management System (CMS) application. The Business Systems Analyst will support the development and enhancement of user-facing software applications. The ideal candidate will bridge the gap between business needs and technical solutions, ensuring that our applications deliver exceptional user experience and meet strategic goals. LOCATION - This role can sit 100% remote. DUTIES & RESPONSIBILITIES - Collaborate with stakeholders, product managers, and UI/UX designers to gather, analyze, and document detailed business requirements, with a strong focus on API-related projects. - Analyze and translate business objectives into detailed functional specifications, user stories, and acceptance criteria to guide development teams. - Conduct user research, usability testing, and data analysis to inform product enhancements and feature prioritization. - Create process flows, wireframes, and mockups to clearly communicate system behavior and support requirement clarity across teams. - Facilitate workshops, interviews, and collaborative sessions to gather, refine, and validate business and technical requirements. - Collaborate with QA teams to define test cases and ensure solutions meet functional and user expectations. - Monitor application performance and gather user feedback to identify opportunities for iterative improvement. - Support change management and training initiatives to ensure smooth adoption of new features and system updates. MINIMUM REQUIREMENTS - Bachelor’s degree or the equivalent combination of education, training, and work experience. - Requires a minimum of 3+ years of experience as a Business Systems Analyst, Technical Analyst, or related field. - Expertise in documenting technical and functional user requirements. - Proficiency in tools such as JIRA, Confluence, Figma, Balsamiq, or similar. - Excellent verbal and written communication with customers, dev teams, and executive management. - Ability to multi-task, meet deadlines, and work in a fast-paced environment. - Exceptionally detail-oriented, highly organized, and consistently driven to achieve results. PREFERRED EXPERIENCE - Title or escrow experience within large organizations. - Strong understanding of user-centered design principles and Agile methodologies. COMPENSATION & BENEFITS This position has the potential to earn compensation in the range of $110,000 - $120,000 annually based on location and job-related factors such as skillset and experience. Actual rate may vary within the range provided, depending on a number of factors, including skillset, experience and location. The base compensation is one component of the total rewards package offered to our employees, including optional health and welfare insurance (medical/dental/vision/life/disability); paid holidays, vacation, and sick time off; and matching 401(k) plan and matching employee stock purchase plan.