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The new standard in compliance
Field Engineer
Location
United States
Posted
125 days ago
Salary
0
Seniority
Senior
Job Description
Field Engineer
Duna
• Work closely with customers to help them successfully implement and use Duna’s product • Act as the technical point of contact for integrations, onboarding, and product rollouts • Technically scope requirements early in the implementation process • Troubleshoot implementation issues and guide customers toward scalable solutions • Collaborate closely with product, engineering, and growth to improve implementation flows and customer experience • Help shape how Duna works with customers by improving documentation, tooling, and processes
Job Requirements
- Comfortable working at the intersection of technology, product, and customers
- Clear communicator who enjoys explaining complex ideas in simple, human terms
- Strong problem solver who stays calm in ambiguous or fast-moving situations
- Systems thinker — you understand how customer decisions impact the product and vice versa
Benefits
- Health insurance
- Flexible working hours
- Professional development opportunities
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