• Responsible for leading the end‑to‑end delivery of Oracle Cloud Benefits and Absence modules across all phases of implementation, including requirements gathering, design, configuration, testing, and deployment. • Serve as a functional subject matter expert in areas such as benefits plan configuration, eligibility rules, life event processing, accruals, and leave policies. • Partner closely with HR and business stakeholders to translate complex benefits and absence policies into scalable, system-driven solutions aligned with Oracle best practices. • Facilitate design workshops, support testing cycles, and resolve functional issues to ensure successful solution delivery. • Collaborate with cross-functional teams to integrate Benefits and Absence with Core HR, Payroll, and other modules, ensuring seamless data flow and compliance. • Provide guidance, documentation, and mentoring to team members while driving high-quality, compliant workforce management solutions.

• Help clients achieve organizational effectiveness and improve student outcomes • Implement new technologies and align resources for long-term sustainability • Serve in a hands-on, multi-faceted role combining project/engagement management and team leadership • Collaborate with colleagues to solve important challenges and mentor junior staff • Create and maintain relationships with Education Research leaders and lead a team within Huron • Support transformational initiatives, strategic planning/education, and strategic review during leadership transitions

Role Description INFUSE is looking for a talented Associate Manager to work with our Creative Teams. This is an opportunity to join a role at the center of fast-paced campaign production where your daily impact is removing blockers, improving processes, and helping creative specialists deliver high-quality work on time for international clients. - Coordinate day-to-day Creative Teams operations and prompt removal of blockers - Ensure team alignment with department goals and values - Report to the Creative Teams Manager on Goals progress and status - Handle errors and communicate with the Client Success Team - Conduct regular process reviews and initiate process optimization tasks - Ensure campaign delivery within approved timelines and quality standards - Monitor and address day-to-day technical issues - Run operational meetings (dailies, cross-team syncs) in the Manager's absence - Assist team leads in handling complex or non-standard client requests - Log systemic errors and pass analytical findings to the Manager for process improvements - Document workflows, update instructions and operational guides - Participate in testing and implementing process changes initiated by the Manager - Collect team feedback and formulate improvement proposals - Make operational decisions within delegated authority Qualifications - 2+ years of experience in team operations management - B2–C1 English level - Ukrainian and/or Russian fluency is a must - Excellent communication and writing skills - Experience setting up and tracking KPIs and goals - Error handling and ability to work under pressure - Critical thinking skills for process analysis - Proven experience working in a fast-paced environment - Proficiency with AI models and tools (Claude, Gemini, GPT) Benefits - Paid annual time off - Reduced Fridays during the summer - Birthday day off - Fully remote job - Interesting creative projects with modern tools - Supportive, collaborative creative teams - Working hours: 15:30–00:00 EEST

• Manage and support the Recovery Technician and Exchange Technician, setting daily schedules, ensuring job readiness (staffing, equipment etc), and quality standards are met. • Provide coaching, mentorship, and accountability to ensure consistent performance and development. • Monitor and report on technician performance, recovery volumes, and customer feedback. • Act as the go-to field leader and liaison between technicians and corporate operations. • Prospect and qualify new customers for the recovery and exchange programs. • Schedule and perform in-person visits and follow-up calls to present Hudson’s full-service recovery solutions. • Operate a small-format recovery truck and perform on-site refrigerant recovery for a variety of applications. • Ensure all work follows Hudson SOPs, EPA regulations, and safety protocols.