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Awesomic (YC S21) is an app helping founders launch & scale. Designers, devs, marketers matched in 24h via subscription.
Creative Project Manager – Account Manager
Location
Latin America
Posted
25 days ago
Salary
0
Seniority
Senior
Job Description
Creative Project Manager – Account Manager
Awesomic
• Own post-sales relationships with a portfolio of clients, ensuring their success and growth with Awesomic. • Act as the strategic point of contact for clients after onboarding—guiding them, identifying opportunities, and building loyalty. • Proactively identify expansion opportunities (upsell/cross-sell), work closely with sales and product to drive value. • Conduct regular check-ins and strategic reviews with clients to understand business goals and align service offerings. • Maintain CRM hygiene and track key metrics related to client growth, satisfaction, and retention. • Build strong relationships with decision-makers to become a trusted advisor. • Monitor client usage, identify friction points, and solve issues before they escalate. • Educate clients on features and new services that add value to their workflow.
Job Requirements
- 3+ years as an Account Manager, Creative Project Manager—preferably in a startup, outsourcing, or creative agency setting.
- Fluent in English.
- Strong commercial acumen with a proactive, sales-oriented mindset—you love spotting opportunities and going after them.
- Highly organized and independent: you thrive in fast-paced environments and take full ownership of client outcomes.
- Exceptional communication and interpersonal skills—you build trust fast and tailor your style to diverse client types.
- Familiar with tools like HubSpot.
- Strong psychological maturity to handle challenging or high-pressure situations with resilience and professionalism.
Benefits
- Support psychological health
- Work laptop (MacBook)
- Unlimited vacation days
- Coverage for courses and other learning activities
- Health insurance
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