• Partner with Leadership, Strategic Finance, Operations, Marketing and Sales teams to identify and prioritize key business metrics and reporting needs. • Develop and maintain dashboards, automated reporting tools, and data visualizations to support operational and financial decision-making. • Extract, clean, structure, and analyze large datasets from ERP, operational, eCommerce, and other internal systems. • Build scalable reporting processes and improve data accessibility across the organization. • Translate business questions into analytical frameworks and actionable insights. • Assist in the development and maintenance of KPI definitions, metric governance, and reporting consistency. • Identify trends, anomalies, and business performance drivers through exploratory analysis and recurring reporting. • Support forecasting, budgeting, and strategic planning initiatives through data analysis and visualization. • Work closely with engineering and systems teams to improve data pipelines, reporting architecture, and system integrations. • Help drive adoption of self-service analytics and data-driven decision-making throughout the organization. • Support ad hoc analyses and executive-level reporting requests.

• Transform data into strategic insights that drive business decisions • Design and maintain automated revenue dashboards and reports in Tableau tracking player behavior and wagering results across multiple states for both iGaming and Sportsbook verticals • Conduct variance analysis on revenue trends, translating findings into actionable recommendations for leadership • Partner with FP&A to forecast revenue performance and identify growth opportunities or risks • Analyze player cohorts to identify behavioral trends and predict lifetime value opportunities • Ensure data quality and integrity of our revenue reporting while collaborating with our broader Finance and Accounting teams

• Develop creative business intelligence solutions using SQL, views, and stored procedures • Develop reports, dashboards, and custom files for internal/external clients • Develop routines for data summarizations, queries, data cubes, and data reporting templates • Develop production tasks and processes within the Business Intelligence Department in a mortgage servicing space • Develop scalable processes to generate reports, files, dashboards, and data cubes according to business requirements • Develop and manage process-driven solutions using Windows and Microsoft SQL Server environment • Develop queries, reports, files, dashboards, etc., using Microsoft Windows and Microsoft SQL Server environment • Develop and maintain scalable BI process using queries, reports, files, data marts, dashboards, etc. • Develop and maintain automated production environment using stored procedures • Collaborate with other developers to create/maintain scalable processes and best practices • Collaborate with other departments on timing and details of the development cycle • Ensure quality control best practices are followed • Ensure seamless and scalable BI development lifecycle is followed • Make recommendations and develop best practices for BI presentation layers, such as stand-alone reports, dashboards, and self-service/drill through tools • Manage/balance workload; monitor/manage efficiency and timeliness of deliveries • Work with other departments on Business Intelligence needs and improvements • All other duties as assigned

Role Description At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. Role specifics: Auto Liability and Complex Bodily Injury Claims and Litigation Management - Jurisdictions: Nationwide - Licenses: TX, FL, GA, NY - Location: This role is eligible for fully remote work. How you'll make an impact: - Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims. - Interact extensively with various parties involved in the claim process to ensure effective communication and resolution. - Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process. - Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements. - Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file. Qualifications - Claims Background: Auto Liability, Complex Bodily Injury experience, and Litigation Management. - Jurisdictional Experience: Nationwide. - Active Adjusters' licenses: TX, FL, GA. Requirements - High School Diploma. - Minimum of 3 years related claims experience. - Appropriate licensing and/or certification in all states in which claims are being handled. - Knowledge of accepted industry standards and practices. - Computer experience with related claims and business software. Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance. - 401(K) and Roth options. - Tax-advantaged accounts (HSA, FSA). - Educational expense reimbursement. - Paid parental leave. - Digital mental health services (Talkspace). - Flexible work hours (availability varies by office and job function). - Training programs. - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing. - Charitable matching gift program. - And more...