• Handle the quote-to-close process for renewals 120 to 90 days in advance of renewal due date • Achieve or exceed quarterly revenue goals, tied to retention, growth and term extension of existing customer contracts • Partner with Customer Success to assess customer health and drive the appropriate renewal solution • Maintain and report an accurate forecast of renewals within assigned book • Manage the renewal process for multiple commercial customers concurrently and be comfortable with maintaining organization through scale • Escalate whenever appropriate to help resolve customer concerns • Identify “at-risk” renewal clients before renewal date and escalate to appropriate team members, mitigate contraction and churn within all deals • Develop and maintain strong relationships with our channel and alliance partners in order to identify and close joint opportunities • Collaborate cross functionally with Legal and Deals Desk as applicable • Recommend and contribute to process improvements

Manager Information Technology Location: AZ-Tonopah Job Description: Company: APS Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together. Summary Manager Information Technology | Palo Verde Digital Transformation This role plays a key leadership part in advancing digital transformation at Palo Verde, helping modernize how technology supports safe, reliable, and efficient operations. As a Manager of Information Technology, you’ll guide a team that designs and delivers digital solutions that improve how work gets done, how data is used, and how systems perform. Your leadership directly supports APS’s mission by enabling smarter decision‑making, strengthening reliability, and ensuring technology investments align with enterprise standards that protect our people, systems, and communities. What Your Day Would Be Like: - Lead, coach, and develop a technology team delivering digital solutions that improve operational efficiency, reliability, and data‑driven decision making at Palo Verde. - Partner closely with business units to identify priorities, translate needs into digital capabilities, and deliver solutions that create real operational value. - Guide the design and implementation of new technologies while ensuring seamless integration with existing Palo Verde systems. - Ensure digital initiatives align with enterprise transformation goals, cybersecurity expectations, and compliance requirements. - Manage financial planning, vendor coordination, and resource allocation to deliver results responsibly and efficiently. - Foster a culture of continuous improvement, accountability, and high customer satisfaction across the team. Who We’re Looking For: - Experience leading and developing IT teams delivering technology or digital transformation initiatives. - Ability to partner effectively with business stakeholders to prioritize work and translate needs into practical technology solutions. - Strong understanding of integrating new digital tools with existing systems while maintaining reliability, security, and compliance. - Experience overseeing vendor relationships, budgets, and team performance. - A leadership style focused on collaboration, accountability, and continuous improvement. - Alignment with APS values and a commitment to delivering high‑quality service and outcomes. Minimum Requirements Manager Information Technology | Palo Verde Digital Transformation - BS in Computer Science, Business or related degree or equivalent work experience. - PLUS eight to ten (8-10) years progressively responsible related experience in area/s of assignment is required to obtain an advanced understanding of information and/or communication systems, operating systems, network communications, equipment and infrastructure. - AND three (3+) years experience working at a Nuclear Generating Station is preferred. - Demonstrated leadership skills required. - Previous supervisory experience preferred. - Demonstrated high quality oral, written and presentation communication skills, high quality interpersonal and people management skills, and demonstrated experience in project management. - Extensive experience in the development, integration, and support of information and communication systems applications, distributed and mainframe environments, network architecture and sub-systems, distributed and mainframe server architectures cross platform interfaces. - Extensive experience in information systems methodologies, systems guidelines & architectures, and technologies. Nuclear requirement: Any PVNGS employee may be called upon to serve as a member of the Emergency Response Organization (ERO) and will be expected to fulfill their obligation as an ERO member. This is a condition of employment at PVNGS. Roles and Responsibilities defined in Policy 1503 and implementing policy guide are applicable to all PVNGS employees. This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120 ) (collectively, U.S. Export Control Laws). Therefore, this position requires applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants for this position will be required to confirm their U.S. person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. Major Accountabilities 1) Leads the planning, prioritization, and execution of Palo Verde Digital Transformation initiatives aligned to APS and Palo Verde strategic objectives. 2) Translates Palo Verde's business needs into technology-enabled solutions, including AI/ML, data analytics, and automation capabilities. 3) Oversee the design, development, and deployment of Palo Verde AI/ML, digital experience, business intelligence, and advanced analytics solutions 4) Oversee Palo Verde data architecture, integration, and pipeline development in coordination with data engineering teams 5) Lead and develop a cross-functional Palo Verde Digital Transformation team 6) Manage relationships with technology vendors, consultants, solution providers and Nuclear industry supporting Palo Verde Digital Transformation initiatives 7) Ensures departmental costs remain within approved budget. Continually improves department work processes. 8) Develops unit level strategic plans that support corporate and I/S plans. Supports client planning process and prioritization for systems technology implementation. Assigns, directs, facilitates, reviews and approves unit work activities. Ensure effectiveness and productivity of the work unit. 9) Maintains knowledge and understanding of business processes. Manages, negotiates, and meets client's expectations. Implements performance management programs. Spends time with staff on performance focusing. Develops and retains a highly skilled technical team including a supervisory backup. Actively seeks to improve own skills and knowledge to apply to current and emerging business and technical environment. Ensures appropriate staffing levels and that staff has technical skills and business skills to support objectives of the organization. 10) Acts to produce effective teams. Ensures the development of a cooperative culture that supports team accomplishments. 11) In a timely manner, communicates issues openly and honestly with staff, peers, management and customers. Export Compliance / EEO Statement This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person. Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law. For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA). Arizona Public Service is a smoke free workplace. Hybrid: Employees in hybrid roles work both in their home offices (virtually) and alongside their colleagues (in person). In order for employees to build strong relationships and to promote meaningful in-person interactions, hybrid employees are expected to work about 40% of their time in-person at an APS or other (non-home office) location. - Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees). - Working from a home office requires adequate technology and an appropriate ergonomic set up. - Role types are subject to change based on business need. Any PVGS employee may be called upon for random Fitness For Duty Testing (FFD) during scheduled working hours. Employees must report to FFD at Palo Verde as soon as reasonably practicable, but no more than 120 minutes after being notified. Employees who are onsite when notified will have no more than 60 minutes to report after being notified. Nearest Major Market: Phoenix Job Segment: Nuclear, Energy

Title: Child Health Home Care Manager (24674) Location: NY-Albany Job Description: Salary Range $23.00 - $23.00 Hourly Position Type Full Time, Hybrid Travel Percentage Over 50% As a Children's Health Home Care Manager, you will engage youth and families through outreach activities until enrollment into the Children's Health Home program. You will coordinate and monitor subsequent services to meet the needs of your members. You will report to a program supervisor, working in a hybrid model. Work will involve a combination of remote, office, and community-based settings. Local travel and personal transportation is required. Responsibilities: - Level I - Provides care management services to children with low and medium acuities. Care Manager will provide the required one or two services each month based on acuity and need. One of these contacts is to be in-person with the member. - Level II - Provides care management services to low, medium, and high acuity members. Care Manager will provide a minimum of two services each month, one of which is to be in person with the member. - Engage children, youth, and families with outreach and enrollment activities for successful enrollment into a children's health home - Gather and complete assessments and enter documentation that confirms eligibility and acuity, identifying both strengths and areas of need - Work w/children, youth, families, and service providers to create a comprehensive Plan of Care - Identify and engage additional providers (e.g. natural supports, parent advocates, primary care physicians) with youth and families for the execution and continuation of the Plan of Care - Convene and conduct Interdisciplinary team meetings to review Plan of Care; identifying progress, continued needs, and confirming ongoing eligibility - Document progress and arrange for transitions between systems, placements, and higher levels of care following changes in eligibility and acuity. - Use NY State and Health Home information systems to input required Health Home documentation - Comply with Medicaid and program billing regulations - Complete all required and recommended trainings Requirements and Education: - Level 1 - Requires an Associate's degree in Social Work or a related field, with 2 to 5 years of experience providing direct services to children, persons diagnosed with mental disabilities, developmental disabilities, or substance abuse. - Level 2 - Requires a Bachelor of Arts or Science degree, and two years of experience providing direct services to children, persons diagnosed with mental disabilities, developmental disabilities, or substance abuse. - You have a valid driver's license and automobile that is insured following New York State Requirements - You will work with individuals of different backgrounds, age, ethnicities, life positions, and socio-economic statuses. Benefits - Health care package: medical, dental, and vision - Tuition reimbursement - Paid time off - Holiday Pay - 401 (K) plan - Life Insurance - Loan repayment assistance - Free training/CEU opportunities About Northern Rivers At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities. Northern Rivers Family of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do meaningful work.

Role Description This position provides oversight of CDI teams holding them accountable to performance. Develops strategic plans to achieve CommonSpirit Health (CSH) enterprise KPIs. Plays a critical role in the overall accuracy and compliance for all CDI functions. - Analyzes data and generates monthly KPI performance reports/dashboard to share with executive leadership. - Acts as a liaison between physicians, coding, and clinical quality to ensure collaborative relationships resulting in accuracy and integrity of the inpatient medical record. Qualifications - Associate of Nursing with 4-6 years experience. - Associate's degree in HIM or related field. - Current RN license and/or certification from AHIMA (CDIP) or ACDIS (CCDS) to be maintained. - 5 years of recent management of hospital-based CDI teams (hospital, large multi-facility organization, etc.). - Previous experience effectively managing remote teams. - Experience with various encoder and EMR systems (Optum eCAC, Solventum, EPIC, Cerner, Meditech). Requirements - Bachelors Of Science in Nursing (BSN) preferred. - Bachelors Other or Bachelor’s degree in HIM preferred. Licenses/Certifications - Required - Registered Nurse: XX (RN:XX). - Clinical Documentation Improvement Professional (CDIP). Benefits