• Lead technical discussions with prospective customers • Deliver compelling product demonstrations • Conduct threat analysis and forensics • Manage technical evaluations (POVs) to successful conclusions • Provide comprehensive pre-sales and post-sales support to DTEX customers, partners, and sales team members • Develop and update pre-sales materials • Create SE enablement videos • Maintain technical collateral and white papers • Conduct regular customer assessments to evaluate policy effectiveness • Research and analyze emerging threat trends and patterns

Role Description sa.global is looking for a motivated and experienced Microsoft Dynamics 365 Finance & Operations (F&O) Functional Consultant with strong expertise in the Finance module to join our dynamic team in Malaysia. You will play a pivotal role in guiding our clients through successful implementations and integrations of Microsoft Dynamics 365 F&O, empowering them to optimize their business processes and achieve enhanced performance. Main Responsibilities - Cover all aspects of consulting - including presales and supporting the sales team, product demonstrations, analysis, implementation, and training of end users utilizing Dynamics 365 F&O. - Provide expertise and in-depth knowledge of D365 F&O application, evaluating the customer's business processes against standard Microsoft Dynamics functionality. - Responsible for documenting the business requirements which express what actions a solution must take and what outcome is expected. - Collaborate with stakeholders throughout the organization to ensure a comprehensive set of requirements, aligned to business objectives, gaining full understanding of current and future state business processes. - Facilitate the customer's decision-making process and develop the functional design document that will drive the development process. - Responsible for conducting user acceptance testing and train customer resources to successfully use and maintain D365 F&O application. - Liaise with product vendors on any issues relevant for our customers or the company's services. - Ensure that the technical aspects of projects meet required standards for functionality, operability and documentation. - Work with project managers and team leaders to cater for resource changes across projects. - Liaise with developers and clients – act as a point of communication. - Responsible for quality assurance & documentation. - Production support as required. - Collaborate with teams globally. - Always self-update with the latest feature and technology of D365 F&O. Qualifications - Experience as a subject matter expert in D365 F&O, with a focus on Finance, with full project implementation experience. - Demonstrated experience developing functional specifications for D365 F&O enhancements and integrations. - Proven experience with setup, configuration, implementation, integration, and testing of D365 F&O solutions using best practices implementation methodology and/or Microsoft Sure Step methodology. - Excellent understanding and knowledge of core D365 F&O modules. - A working knowledge of best practices in their area of specialization/vertical. - Technical background / programming concept understanding would be an added advantage. - Ability to create high quality functional documentation and strong requirements gathering skills. - A demonstrated logical approach to problem solving and structured approach to introducing change into operational systems. - Excellent business communication skills with effective presentation and demonstration skills. - Ability to multi-task, organize, prioritize, and meet deadlines. - Experience leading large complex technology projects. - Business intelligence understanding including reporting and analytics. - Possess a deep understanding of software implementation lifecycles, development methodologies, operating systems, technical platforms/architecture, and application servers. - Highly confident with providing support and training to users. - Possess strong relationship-building expertise with a wide and varied audience; internally and externally. - Strong attention to detail and a keen desire to deliver the highest quality solutions to customers. - Experience across a number of industries. - Solves complex problems with creative solutions. - Self-starter with ability to handle multiple tasks and shifting priorities. - Thinks clearly and calmly under pressure. - Places emphasis on client satisfaction. - Business analysis and client facing skills. - Ability to work independently and as part of a global team. - Minimum Bachelor's degree, preferably in Information technology or equivalent professional qualification. - Relevant Microsoft certifications are preferable. - Project Management certification is highly desirable.

• Qualify new sales opportunities by understanding customer requirements and converting it to Cresta technical requirements • Partner with the Sales Directors to discover and understand the prospect's situation and the challenges that they are experiencing • Lead discovery calls with prospective customers & internal cross functional teams to build and deliver product demos. Solving problems for potential customers and demonstrating the value of Cresta product • Provide your prospects with insights and learnings from your vast experience in helping customers improve their contact center and customer experience operations • Drive adoption during proof of values by training individual managers and users on the Cresta solution • Translate prospect use cases into brilliant technical solutions and demonstrate the path to ROI • Deliver captivating product demos highlighting value propositions to get prospects excited about how Cresta will help them reach their goals • Run ROI workshops to translate our solution into a financial business case proposal • Provide feedback to product management about the successes and failures in the field

• Gain an in-depth understanding of our customers' business goals, technical objectives and IT environments. • Collaborate with Sales, Customer Success and Partner Ecosystem teams to assess the potential application of Red Hat and Partner solutions. • Provide pre-sales technical leadership for the development and implementation of complex solutions and services. • Identity and remove barriers to technology adoption through engagement with Red Hat’s products and engineering organisations. • Develop strategic relationships with our customers to become a trusted advisor. • Deliver proof of value to our customers and partners through presentations, demonstrations, workshops and pilot projects. • Research and write the responses to technical sections of RFIs, RFPs and RFQs. • Coordinate the technical efforts of other Red Hat resources like Product Specialists, Support and Professional Services. • Deliver compelling recommendations that result in the closing of new sales. • Own and meet a bookings quota, and perform regular reviews and reports about the opportunities you are working on. • Share your expertise by contributing to documentation (e.g., wikis, quick-start guides, blog posts and white papers), developing reusable assets (e.g., demonstrations, workshops) and presenting at conferences and industry events.