Title: Customer Service Representative - Patient Registration Part time Location: Hancock, MI Job Description: Shift Hours: PRN- part time, work as needed. Open availability required for as needed shifts (day, evening, and overnight availability). Holiday and weekend availability is required. Shifts will range between 8-12 hours. Hours will include a rotating on-call schedule. PRN associates will be cross-trained in multiple departments as needed. Ready to start a meaningful career in healthcare - even if you've never worked in the field before? Join R1, the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. At R1, you'll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences. As a Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital. You'll: - Help patients navigate the registration process - Answer questions with confidence, clarity, and compassion - Gather accurate information quickly in a fast-paced environment - Build trust with patients during moments when they may be scared, confused, or overwhelmed No healthcare background? No problem. We'll train you every step of the way-and this role is a fantastic launchpad for a growing healthcare career. Why You'll Love This Job Make a Real Difference: Patients lean on you for support and reassurance. You'll be more than a data collector - you'll be a calm, helpful presence during stressful times. Learn Healthcare from the Ground Up: From insurance basics to hospital workflows, you'll gain valuable knowledge and skills that open the door to long-term career growth. Fast-Paced, Never Boring: You'll move between computer screens, phone calls, and in‑person interactions - balancing accuracy with compassion while working alongside clinicians and emergency staff. Supportive Team Environment: We're invested in your professional journey. You'll be surrounded by teammates who have your back and leaders who want to see you succeed. What You'll Do Day-to-Day - Work across multiple computer systems to register patients efficiently - Answer phones and gather information quickly and accurately - Assist patients who may be ill, anxious, or confused - Navigate diverse insurance plans and coverage details (with training!) - Adapt to interruptions from clinical teams during urgent care situations - Build rapport and ease patient concerns in real time This isn't a sit-back-and-relax desk job-you'll be on your feet, thinking fast, and making a real impact. Requirements - High School Diploma or GED - Strong customer service experience - Ability to pass background check, drug test, and meet vaccination requirements Preferred - Medical or healthcare experience (but not required!) Your Healthcare Career Starts Here If you're a compassionate communicator, a quick learner, and someone who thrives in a dynamic environment, we'd love to meet you. Join us at R1 and take the first step toward a fulfilling, purpose-driven career. Apply today! For this US-based position, the base pay range is $16.00 - $21.10 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.

Title: Early Career Pathway - Customer Service Representative Location: Melbourne , Australia Category:Sales & Service Brand:WFI widget:max-term full-time Remote:Hybrid Job ID:49531 Job Description: WFI is insurance you can have a career with. Part of Insurance Australia Group (known as IAG) we're one of Australia's leading rural, business insurers, who still believe in friendly, personal service. As a Customer Service Representative, you don't need previous insurance experience. We'll teach you everything you need to know. You'll learn how to update customer insurance policies, support renewals, and build valuable workplace skills using our systems and training. It's a great opportunity to gain real experience, confidence, and a recognised qualification while getting paid. Learn on the Job and Get Qualified You'll develop your skills through real work, guided closely by experienced team members. In your first six months, you'll complete a nationally recognised qualification - the ANZIIF Tier 2 General Insurance Compliance Certification. This training is: - Fully paid for by WFI - Completed onsite at our WFI office - Supported with hands‑on, supervised training Once you're settled into the role and feeling confident, there may be opportunities to move into hybrid working arrangements, depending on business needs. This is a 12‑month maximum‑term, full‑time role, based in Naarm (Melbourne), working Monday to Friday, 8:30am to 5:00pm You'll join IAG with extra support through our Early Career Pathways to help you build skills, connect with other early career employees, and plan what comes next. Through structured learning, personalised development and real hands-on experience, we'll help set you up for success whether you're‑ a high school leaver or have limited to no prior experience. What You'll Do - Provide helpful, professional support by completing policy updates such as renewals, changes, and payment follow‑ups. - Use your training and tools to assess policy details and make decisions that follow our underwriting guidelines. - Keep accurate, high‑quality records and documentation to support smooth customer and team experiences. - Work closely with your team to manage tasks, organise workflows, and ensure policy requests are completed efficiently. - Communicate clearly with internal teams and occasionally with customers to help finalise policy updates or answer simple enquiries. What You'll Bring - Strong rapport building, active listening, and clear communication skills (verbal and written). - A tech savvy approach with confidence using multiple systems and platforms. - A proactive, resilient approach with the ability to handle customer objections and find solutions. - A positive growth mindset, open to feedback and change, with a strong desire to learn, adapt and grow as the business evolves. - Reliability, accountability, and a commitment to continuous improvement and personal growth. - Ability to work autonomously, use initiative, maintain attention to detail, and contribute positively to a team environment. What We Offer - Boosted superannuation with 13% as standard. - 20 days annual leave + 5 days MyLeave (extra leave for what's important to you). - Partner discounts on private health insurance, tech & appliances, and many more. - Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities. - employment type eligibility criteria apply More About Us As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That's not just words. It's our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

Title: Team Leader Customer Support Reference number req51586 Occupation Call Centre Services, Management and Support Work type Full-Time Location Statewide Salary Information From AUD $113,574.00 to $125,720.00 per year Job Description: - Grade: Clerk Grade 7/8 - Salary: $113,574 - $125,720 plus super. - Employment Type: 2 x temporary full-time opportunities up to 12 months with the possibility of extension or conversion to ongoing employment. - Location: Gosford (Mann Street) or Sydney (Elizabeth Street) with hybrid working available with a mix of in-office days (two days per week currently) and working from home. The State Insurance Regulatory Authority (SIRA) is looking for two Team Leader Customer Support to join our team! About the team: We are a trusted, collaborative team who deliver customer-focused solutions with integrity, empathy, and excellence. Our goal is to empower customers, support each other, and consistently deliver high-quality outcomes that make a meaningful impact. What this looks like day to day? Being there for our customers, supporting them via a range of voice and digital channels with both inbound and proactive outreach support. We are currently in an exciting period of change where we are building a new CRM, launching a new internal HR system, and updating our processes and structure to be best placed to meet our customer needs. About the role We are looking for a motivated leader with a passion for providing great customer service and continuous improvement. No days will look the same, but some work our existing leadership team has been involved in includes: - Contact Centre Leadership (reviewing stats, identifying trends, managing escalations) - You understand the policies and processes, and can make decisions quickly in line with these to drive the best possible experience for our customers - Leadership excellence – Coaching, training and supporting a geographically diverse team to be their best everyday (including recruiting and onboarding new team members) - Conducting proactive and reactive information analysis - Identify opportunities, solutions, and recommendations for improving service delivery - Project Management – Leading a range of projects (some small, some large) to improve things for our customers and our people - Change Management – Contributing to the role out of new systems, building system requirements, UAT Testing and supporting team members through change To be successful in this role you will have: - A passion for customer service, you truly love to put the customer at the center and are guided by continually keeping them front of mind in all decisions - Demonstrated leadership experience - This is your bread and butter, you get great satisfaction from coaching and supporting your people to grow and improve. Accountability and transparency are in your comfort zone - Excellent communication skills - We are lucky enough to hear directly from our customers, and sharing insights into their experience with other areas of SIRA is vital to helping shape our schemes - Tech savviness – CRM’s, knowledge systems, Microsoft Office suite – you have experience with them all and learn/adapt to new systems quickly - The ability to adapt and a willingness to learn & speak up: You are comfortable working in a dynamic environment, challenging the status quo, adapting to changing priorities, and continuously learning new skills and knowledge - A proactive and collaborative approach: You take initiative, contribute effectively to team discussions, and work collaboratively to achieve shared goals. - Knowledge of the CTP or Workers Compensation schemes is desireable but not a requirement (we have a great range of scheme experts on board who can share their knowledge)

Title: Customer Service Representative Location: Northlake United States Job ID 137845 Job Category Customer Service Job Level Individual Contributor Position Type Full-Time Hybrid Job Description: Job Overview: Inside Sales Representative (Customer Sales and Service) - Northlake, IL The Customer Sales and Service Representative serves as the front line to our external Customer base. The primary responsibility will be to provide professional, timely and complete sales service to an assigned Customer base. The Customer Sales and Service Representative will provide Customer specific sales building solutions by leveraging Customer Relations Management (CRM) insights, creating rapport, and effectively translating product features into benefits. The Customer Sales and Service Representative should have a strong desire to serve. They are expected to educate, delight, and retain Customers. Effective Customer Sales and Service Representatives will have a high sales aptitude with strong organization and follow up skills. Additionally, the Inside Sales Representative should be a skilled communicator with the ability to unlock and understand business needs of retail Customers, translate product features into benefits, overcome selling objections, and provide resolution to Customer inquiries and issues. Schedule - Full Time- Hybrid (Mondays and Fridays will work from home) - Monday through Friday - 9:30 am to 6:30pm - Flexibility to work overtime is needed as scheduled. Position Responsibilities - Plan and execute scheduled outbound telephone sales calls according to KDP processes and standards for an assigned Customer base. - Monitor and evaluate assigned Customer call frequencies versus order rates and suggest adjustments to Supervisor when appropriate. - Receive inbound telephone calls, email, ecommerce, and fax sales orders. Provide Customers with post order confirmation and follow up. - Use historical sales data to create quality re-orders. Upsell, present, and sell new items as part of each outbound or inbound Customer sales interaction. - Create and maintain rapport and relationships with assigned Customers. - Collect and record Customer Relationship Management (CRM) data. Leverage CRM insights and sales history to enhance Customer rapport and to provide account specific sales solutions. - Execute sales programs and initiatives, and achieve assigned sales goals. - Stay informed on KDP product facts and features. Be able to effectively translate product features into benefits and sales solutions for assigned Customers. - Monitor and report lack of sales activity or other unusual Customer sales trends. - Evaluate Customers’ Cold Drink Equipment (CDE) compliance and work with Customer on resolution when issues exist. Report issues to Supervisor. - Perform efficient and accurate sales order entry. - Ensure the accuracy of pricing and Customer Master Data. - Provide other, non-selling Customer Service support including: responding to CDE service issues when raised during the sales call, receiving and transferring external Customer Service calls, and providing order delivery feedback when requested. - Coordinate sales service with field based Business Development Representatives. - Bilingual in Spanish could be beneficial. Total Rewards: - $40,500-$51,600 - Actual placement within the compensation range may vary depending on experience, skills, and other factors - Benefits, subject to eligibility, and collective bargaining agreements (where applicable): Medical, Dental, Vision, Disability, Paid Time Off (including vacation and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Requirements: - 1 year Customer Service, Sales, or Call Center experience in an office environment required - Microsoft Office experience with advanced functions of Outlook and Excel required - Prior experience with Margin Minder, SAP, or similar data collection/tracking systems preferred Company Overview: Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper®, Canada Dry®, Mott’s®, A&W®, Peñafiel®, GHOST®, 7UP®, Snapple®, Clamato® and Core Hydration®. Our global coffee business spans more than 100 markets and includes the leading Keurig® single‑serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet’s, L’OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet. We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation and growth. Will you join us? Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members.