Title: Team Leader, Lending & Agency, Corporate Banking Services APAC Location: Sydney Australia Work Type: Hybrid, Full Time Job Description: Rabobank is the world's leading specialist in food & agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture & are committed to adding long-term value for clients. Our commitment to our employees & clients is at the heart of everything we do. About the role: We're seeking a Team Leader to lead our Lending & Agency operations within Corporate Banking Services across the Asia Pacific region in Sydney. This role partners closely with Wholesale / Institutional Banking teams to deliver seamless, accurate, & compliant end‑to‑end operational support for corporate banking products. This is a great opportunity to influence & make a tangible impact as critical services are centralised out of Sydney to support the Asia Pacific region. You will lead & continue to build a high‑performing team responsible for loan processing, facilities, fees, settlements, reconciliations, reporting, & confirmations - ensuring day‑to‑day operations run smoothly while driving continuous improvement across processes, controls, & stakeholder outcomes. The team works Monday to Friday from 12:30pm to 9pm & 11:30am to 8pm during daylight saving so you must be willing & able to work hours these hours to support the Asia time zone. As we have a hybrid work environment, you will work a mix of days in the office & days from home. Top Role Responsibilities & Accountabilities: Lead, coach, & develop the Lending & Agency CBS team Ensure accurate, timely processing & settlements in line with SLAs Act as the primary point of contact for operational issues, escalations, & stakeholder queries across APAC Partner with regional & global stakeholders to align priorities, manage backlogs, & support change initiatives Serve as a subject matter expert across Lending, Agency, Facilities, & Fees Drive process improvements through simplification, automation, & performance enhancements Ensure strong risk, control, & regulatory compliance, including issue management & reconciliation resolution Maintain & enhance operational policies, procedures, and controls Review & sign manual confirmations and oversee timely distribution To be successful you will have: 5+ years' experience in Senior Operations, ideally with regional exposure Demonstrated leadership capability within Wholesale &/or Markets Operations, including recruiting, coaching, developing, & performance managing teams Proven experience supporting business transitions & leading effective change management initiatives Strong knowledge of corporate lending products, payments, & settlements Experience working with systems such as SWIFT, RTGS, & T24 highly regarded Sound understanding of financial products, including Corporate Lending, Trade, & Commodity Finance Excellent stakeholder management, communication, & influencing skills Ability to effectively prioritise, & multitask in a fast‑paced environment A proactive, service‑driven mindset with a strong commitment to continuous improvement Chinese language skills (Mandarin or Cantonese) highly regarded Willingness & ability to work 12:30pm - 9pm Monday to Friday (mix of in office & at home) What we're proud to offer you: Wellbeing leave. These 2 extra leave days support greater work/life balance & is just another way we are helping our employees to lead happier, healthier, & more fulfilling lives Education Assistance Program. Rabobank values the development of its people & has a great Education Assistance Program to assist with professional development Parental Leave that supports you & your family while giving you the freedom & flexibility to enjoy this special time (up-to 14 weeks paid leave) Bonus and Additional Leave. We realise sometimes 4 weeks Annual Leave isn't enough! At Rabobank we provide an incentive for eligible employees to receive 1 extra week Annual Leave & an option to purchase another 2 weeks Annual Leave Extra Insurance. Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, TPD & Income Protection Insurance Rabo Workplace Giving program. As part of Rabobank's global Corporate Social Responsibility, Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social Partners

• This role will focus on our largest and most complex strategic customers • Have a high degree of customer interaction - cultivating, owning and managing client relationships at all levels in the organization • Functions as the trusted customer advisor • Responsible for the Health and retention of the account • Accountable for account revenue growth, expanding products and service offering and alternate revenue streams • Oversee Strategic Relationship staff who manage multi-channel communication projects on behalf of major customer accounts • Sets direction and priorities for RRD's service team • Lead efforts relating to strategic initiatives including continuous support model improvements and compliance to achieve contractual targets and related performance metrics • Extensive collaboration with Customers, RRD stakeholders and external print and service providers • Respond to customer requests and inquiries regarding current and future work • Resolve issues that may arise during production of customer products • Keep leadership and sales team informed of customer project status, progress, issues, enhancements and modifications as required • Maintain accurate, complete, up-to-date standard operating procedures, in addition to detailed account history • Assist in the implementation and execution of products and services • Consult with Customers to understand business issues and goals, and works with customer to develop improved solutions to business needs • Work with Sales and Leadership to develop and prepare sales product presentations for use on up-sell and new business opportunities • Maintain up to date knowledge of industry trends, new products, specifications, competitor strengths and weaknesses and communicates new information to Sales Representatives

• Coordinate life insurance cases from lead stage through policy issue and servicing • Support client onboarding and guide clients through the application process • Process policy changes with required broker signoff • Follow up on NSF payments and send payment/renewal reminders • Make daily outbound calls to new leads for broker appointments (target: ~50 calls/day) • Maintain Salesforce accuracy • Support compliance needs, record accuracy, and file audits • Provide client support throughout lengthy underwriting processes

Role Description At GC Realty & Development, we pride ourselves on delivering The GC Realty Experience™-which means every work order gets handled accurately, efficiently, and with a high standard of service. The Maintenance Coordinator is the engine behind that experience. You'll assign work orders, communicate with vendors and residents, and keep things moving behind the scenes. This is a remote position (for international team members), but don't mistake that for easy—we move fast, hold each other accountable, and expect top-tier performance. Qualifications - 2+ years of experience managing vendors, general contractors, or subcontractors - Solid working knowledge of residential repairs—HVAC, plumbing, electrical, handyman basics - Familiarity with market repair pricing in the Chicago area is a plus - High attention to detail and the ability to manage multiple tasks without dropping the ball - Strong written and verbal English communication - A track record of owning outcomes and getting results without needing to be micromanaged - Effective time management skills and the ability to stay on task in a dynamic environment Requirements - Calm and collected under pressure, even when vendors miss deadlines or tenants call twice in an hour - A detail-obsessed organizer who doesn't let anything slip through the cracks - A people person who can negotiate pricing with vendors and de-escalate a frustrated resident call—all before lunch Benefits - Salary: $7.00 - $9.00 USD per hour - Monthly Bonus: 12% opportunity for performance-based bonus - Book Club: Up to $500 per year for reading approved books - Referral Program: $1,000 bonus for referring a candidate who gets hired - Professional Development: A budget allocated to support team members who want to grow - Paid Time Off: 10 days of accrued PTO per year - Paid Birthday: Take your birthday or another day that month off, on us - Paid Holidays: 7 paid holidays per year - Culture of ownership: We don't babysit. We collaborate, solve problems, and deliver results Company Description Join a Team That Gets Stuff Done! At GC Realty & Development, we're not your average property management company—and we're not looking for average team members either. If you're the kind of person who takes ownership, communicates clearly, and thrives in a fast-paced environment, keep reading. This isn't just another coordinator role—it’s your chance to join a team that's redefining what responsive property management looks like. If you're ready to own your outcomes, drive results, and bring structure to the chaos, we want to hear from you.