Owner Relations Support Specialist

Developer RelationsDeveloper RelationsFull TimeRemoteMid LevelTeam 11-50

Location

Worldwide

Posted

8 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Owner Relations Support Specialist

Extenteam Client Roles

Role Description As an Owner Relations Support Specialist, you will work closely with the Owner Relations Manager, who handles client-facing communications. This role will support the Owner Relations department through: - Maintenance coordination - Inspection follow-ups - Internal team communication - Updating information across multiple software systems - Ensuring owner communications are sent accurately and on time via email You will also assist with: - Vendor sourcing and scheduling - Product sourcing and purchasing - Ensuring that managed condos are properly maintained and well supplied This role plays an important part in maintaining smooth operations between the Owner Relations Department and other departments within the company while ensuring a seamless experience for property owners. Qualifications - Excellent written and verbal English communication skills - Strong organizational and multitasking abilities - Experience in property management, vacation rentals, guest services, or administrative support preferred - Ability to coordinate with vendors, internal teams, and property owners professionally - Strong attention to detail and follow-through - Comfortable working in a fast-paced remote environment - Tech-savvy and able to quickly learn new software systems - Experience using Streamline, Breezeway, ContactPoint, or similar PMS platforms is a plus - Ability to manage multiple projects and deadlines independently - Strong problem-solving and critical-thinking skills - Professional, proactive, and customer-service oriented mindset Requirements - Internet speed minimum 30mbps: Needs to be Wired (Buy a dongle if no LAN port) - i5 11th Gen or higher - Windows 11 / MacOS Catalina or higher - Minimum of 8 GB RAM - Private and quiet dedicated home office area (no roosters, dogs, children's noises in the background) - Back-ups in case of power or internet provider interruptions - Good headset and webcam (preferably noise-canceling headset) Benefits - Competitive Salary — We offer a competitive salary that reflects the candidate’s experience, skills, and responsibilities. - Remote Work — This role is 100% remote, allowing flexibility and eliminating daily commute. - Paid Time Off — Standard leave entitlements (vacation, sick leave, vacation leave) for rest and well-being. - HMO Coverage — Company-provided HMO plan, offering access to medical services via accredited hospitals and clinics under a Health Maintenance Organization.

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