• Serving as the dedicated technical resource, assisting the customer with optimal platform configuration and use case strategy to drive maximum value • Aggregating technical challenges and collaborate with Guardicore's services and support teams to ensure speedy resolution • Building a complete picture and success plan of a customer's environment, processes and deployment characteristics • Becoming the internal champion and voice of the customer, liaising with product, support, services, and other teams for long term success • Maintaining operational excellence, managing to key KPIs including Net and Gross Retention, NPS, and Customer Health • Working remotely with our customers with the ability to travel on-site when required

• Provide SAP Security functions on implementations based on SAP's Best Business Practices and meeting customers’ various security needs • Extend security solutions to non-SAP applications and hybrid environments with SSO and Cloud provisioning • Work with SAP Cloud Solutions with identity authorization, provisioning, and governance, including co-existence of SAP BTP security and governance with other security and governance tools • Implement Security blueprint automation and SAP cloud security • Experience with Fiori Launchpad and Business Role Design and best practices • Experience with security integration for SAP solutions such as Cloud Connector, Concur, Ariba, Datasphere, Tricentis, and Work Zone

• Conduct assessments of threats and vulnerabilities • Determine deviations from acceptable configurations or enterprise or local policy • Assess the level of risk and develop and/or recommend appropriate mitigation countermeasures

• Oversee the physical security, environmental health and safety, connectivity, and essential services that power Kasa’s portfolio. • Lead a team responsible for ensuring secure environments, reliable internet service, and efficient utility management across all properties. • Guide security operations, manage vendor relationships, coordinate service setup during property transitions, and drive cost-efficient utility and connectivity solutions at scale. • Report to the Associate Director of Hospitality Operations and support on-site portfolio teams nationwide.