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Senior Technical Account Manager – Security

Security EngineerSecurity EngineerFull TimeRemoteSeniorTeam 5,001-10,000H1B SponsorCompany SiteLinkedIn

Location

Korea, Republic Of

Posted

131 days ago

Salary

0

Seniority

Senior

Bachelor Degree8 yrs expKoreanEnglishCyber SecurityLinuxPython

Job Description

Senior Technical Account Manager – Security

Akamai Technologies

• Serving as the dedicated technical resource, assisting the customer with optimal platform configuration and use case strategy to drive maximum value • Aggregating technical challenges and collaborate with Guardicore's services and support teams to ensure speedy resolution • Building a complete picture and success plan of a customer's environment, processes and deployment characteristics • Becoming the internal champion and voice of the customer, liaising with product, support, services, and other teams for long term success • Maintaining operational excellence, managing to key KPIs including Net and Gross Retention, NPS, and Customer Health • Working remotely with our customers with the ability to travel on-site when required

Job Requirements

  • Have 8 years of relevant experience in Enterprise Networking, CyberSecurity or DevOps, in a customer facing role
  • Demonstrate a working knowledge of networking protocols and basic cybersecurity principles
  • Have troubleshooting and deployment experience with Windows and Linux environments and building solutions with basic scripting and API (i.e. Python, REST)
  • Have proven experience in developing productive relationships with multiple levels in an organization, through CISO to Engineers
  • Demonstrate communication and presentation skills with passion and excitement for learning and embracing new technologies
  • Possess CISSP/ CCSP/ CISM/ CEH/ CCIE Security or any of following from GIAC (GCIA/GCIH/GCED/GMON)
  • Able to speak and write in fluent Korean and English for business communication

Benefits

  • Your health
  • Your finances
  • Your family
  • Your time at work
  • Your time pursuing other endeavors

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