• Coordinate Technical Engagements: Oversee and prioritize the workflow of OEM technical teams supporting NVIDIA product integration, ensuring alignment with sales strategy and design win objectives. • Lead NPI activities: Plan and coordinate efforts, guide teams to integrate NVIDIA technologies into platforms with OEMs. • Orchestrate End-to-End Solution Development: Lead the prioritization and sequencing of workstreams that deliver complete hardware and software solutions, ensuring cross-functional alignment and timely execution. • Address OEM Partner Concerns and Provide Support: Resolve intricate customer issues, handle partner concerns, and uphold strong technical relationships to ensure satisfaction and swift problem-solving. • Coordinate Large-Scale Deployments: Lead technical execution for major customer deployments, coordinating internal and external resources to ensure successful implementation. • Recruit and Build Talent: Participate in the recruitment process, lead interview panels, and prepare executive-level hiring justifications for new team members. • Influence Strategy and Policy: Provide input to business units, recommend procedural improvements, and contribute to OEM account strategy and roadmap planning.

• Mentor a team of Solutions Engineers through 1:1s, feedback, and career development. • Monitor team KPIs (e.g., retention, resolution time, product adoption) and run performance reviews. • Personally lead the technical relationships with our most complex, highest-value customers. • Help the team identify at-risk accounts early and build mitigation strategies. • Align closely with CSM Managers on account strategy and act as the team's liaison to Product and Engineering.

• Ensure the effective delivery of solutions by managing resources, collaborating with internal stakeholders, and driving operational excellence. • Foster cross-functional teamwork, monitor key metrics, and represent Solution Engineering at the executive level, all while promoting an inclusive, high-performance culture. • Oversee project timelines, resource allocation, and risk mitigation for timely solution delivery. • Act as the main liaison with Sales and Business Leaders, aligning technical pre-sales with business goals and providing strategic input. • Collaborate with Product, Engineering, and Marketing to drive cross-functional success. • Drive adoption of value-based selling frameworks such as MEDDPICC, Solution Selling and ensure consistency in execution of pre-sales methodologies. • Monitor and report on KPIs, ensuring efficient and scalable operations. • Represent Solution Engineering in executive-level customer and partner meetings, focusing on strategic alignment and supporting the team with complex challenges. • Promote an inclusive, high-performance team culture by supporting professional growth, coaching, and career development.

• Drive strategy and prioritization of accounts with legacy Secure Email Gateways (SEGs) • Generate interest in SEG displacement and drive discovery of priority opportunities, ensuring a strong displacement pipeline of well-qualified accounts • Lead architecture-level conversations and confidently address common SEG displacement objections with technical depth and credibility • Translate the SEG capabilities customers rely on — DLP, URL isolation, DMARC services, SMTP relay, sandboxing — into Abnormal-equivalent workflows or partner solutions • Build customer-specific business cases that quantify risk reduction, cost savings, and operational consolidation • Support advanced testing and proof of concept requirements via “passthrough testing” and similar workflows to overcome SEG displacement objections • Collaborate on product direction and strategy efforts with Product Management and Engineering