• Initiate and manage complaint records for investigational and commercial SaMD applications from receipt to closure in a timely and compliant manner. • Maintain all records in a state of audit readiness ensuring compliance with internal procedures and applicable regulatory requirements. • Evaluate incoming complaint information on whether reporting to applicable government agencies is required. • Coordinate with cross-functional teams to gather investigation information and determine root cause of issues. • Perform trend analysis on complaints and evaluate whether complaints result in a new or changed risk, initiating and coordinating updates to Risk Management File as applicable. • Coordinate, in collaboration with cross-functional team members, quality aspects of release management including the scheduling and execution of software verification formal release. • Support the creation of release documentation including testing plans and reports ensuring accurate configuration management and traceability. • Maintain the log of known software anomalies initiating updates as anomalies are identified, including creating and maintaining nonconformance records as applicable, and ensuring timely cross-functional evaluation of the risk of each anomaly. • Ensure the products’ Design & Development Files are maintained and updated in compliance with applicable regulations and standards. • Assist product risk management activities to establish product risk assessments and trace the implementation of risk controls. Actively monitor for product risks and communicate/escalate as needed. • Lead interdisciplinary design reviews at product development milestones. • Enable clear communication, prioritization, and decision making across teams to efficiently document and help manage the handling of product changes and incidents per Click’s quality management procedures.

Role Description At OpenSymmetry, the Test Lead plays a critical role in ensuring the success of testing activities across incentive compensation implementation projects. This role is responsible for leading and coordinating all aspects of the testing lifecycle, including: - Conducting status meetings - Preparing documentation - Tracking progress - Directing internal and external testing resources - Creating test cases - Documenting results - Managing defect tracking The Test Lead will also be expected to: - Create comprehensive test strategies for new implementations - Review design specifications - Translate customer requirements into effective testing approaches This position emphasizes leadership and strategic oversight, guiding and coaching team members through the testing process, gathering and analyzing testing metrics, and using those insights to drive decision-making, improve predictability, and enhance overall quality. Strong analytical skills, a proactive approach to problem-solving, and the ability to adapt strategies to varying project elements are essential for success in this role. Qualifications - At least 3 to 5 years of experience in testing IT software implementations, incentive compensation experience preferred - Experience with automated testing tools - Highly proficient in MS Excel - Strong analytical and structured problem-solving skills - Must be detail-oriented, organized, and have the aptitude for understanding testing/data - Excellent customer advocacy and relationship skills - Excellent written and verbal communication skills - Ability to work independently, fulfilling multiple roles Benefits - Comprehensive Employee Benefits Package - 401K with company match - Full-time Remote - Focused on Work-life Balance - Professional development growth

• Participate in the day to day management and operations of the facility, products and vendors. • Ensure safety, quality and compliance with all relevant procedures, state and federal regulations and customer expectations. • Assist Natera employees with recommendations regarding the release, structure and change of all controlled documentation, training plan establishment and maintenance. • Manage release and control of updates to Quality System & Product supporting documentation and assure data security. • Collect and trend quality metrics; provide administrative oversight of QMS processes (e.g. Document Control, Training CAPAs, deviations, SCARs, complaints, and NCRs). • Stay current on applicable regulation and guidance from FDA, ISO13485, CLIA, CAP, etc. • Serve as scribe or provide other support for internal/external audits, including serving as an internal auditor.

Role Description Everforth ECS is seeking a skilled Senior Software Tester/QA Analyst to support a rapidly growing Data Analytics and Business Intelligence platform. This role supports a portfolio of high-visibility application modernization efforts focused on redesigning and enhancing enterprise procurement and acquisition systems using modern web technologies including Angular and React. The ideal candidate is a hands-on, senior-level tester who can immediately integrate into Agile delivery teams and establish strong QA practices across the software development lifecycle. The successful candidate will lead testing strategy efforts, develop and maintain comprehensive test plans and test cases, collaborate closely with functional staff (BAs/PMs) and developers, and drive testing execution across functional, regression, integration, end-to-end, usability, and accessibility testing activities. This role is critical to improving software quality, reducing production defects, and strengthening client confidence through thorough, repeatable, and well-documented testing processes. The candidate must be comfortable operating in a fast-paced federal consulting environment with significant stakeholder visibility and evolving modernization priorities. - Read and understand requirements; lead and execute comprehensive testing activities across multiple DHS modernization projects - Design tests and build test data - Plan and coordinate test scenarios - Perform non-functional requirements testing like usability, performance, and scalability - Establish and document test procedures - Create project test documents such as a Requirements Traceability Matrix, Test Management Plans, and Test Summary Reports - Support User Acceptance Test (UAT) testing - Participate in Agile ceremonies including sprint planning/backlog refinement/standups/demos/retrospectives - Utilize Jira/Confluence and other materials to manage testing activities, document test results, and track defects - Support release validation and production verification activities - Coordinate defect management activities including defect documentation, prioritization, retesting, and validation of fixes - Identify testing gaps, risks, and quality concerns early in the development lifecycle and proactively recommend mitigation strategies - Maintain responsibility for completion and accuracy of work products - Promote QA best practices and contribute to establishing a culture of quality across the program Qualifications - Must be a US Citizen. - Must be able to obtain a Public Trust - Bachelor’s Degree - 3+ years of experience as a tester - Experience with test automation - Experience working in an Agile project environment (Kanban/Scrum) with an emphasis on frequently delivering functional software releases at a sustainable pace - Experience with continuous integration tools (e.g., GitLab CI, Jenkins) - Experience supporting regression, integration, end-to-end, and UAT testing - Experience supporting testing activities throughout the full software development lifecycle (SDLC) - Experience testing modern web applications built using Angular and/or React - Excellent communication and interpersonal leadership skills - Ability to work independently with minimal oversight in a fast-paced environment