OpenSymmetry

• Create and manage outbound campaigns to generate leads • Provide detailed sales forecasts • Review customer activity, anticipate consumer needs and improve customer satisfaction • Build relationships with partners to facilitate the development and identification of co-selling opportunities • Manage current accounts following initial project kick-off to help identify add-on sales opportunities and managed services/on-going support • Gather, manage, and direct a virtual team of resources throughout the sales cycle • Consistently evaluate and qualify opportunities using a defined methodology for accurate forecasting of deals from the prospect stage through close • Act as an advocate to the potential buyer, leading them through the selling and purchasing cycles while clearly articulating the value of our solution offering • Work with partners to share pertinent information and cultivate mutually beneficial opportunities • Work with internal and external company partners to coordinate and facilitate field events for prospecting and demand generation • Accurately and consistently update the company CRM system with all information relevant to the prospect/customer and associated opportunities • Continuously stay abreast of market trends, competitive intelligence, internal value proposition, and any other relevant information to be an educator, advisor & SME to your clients

Role Description OpenSymmetry is looking for an experienced and dedicated Regional Sales Vice President (RVP) to join our team and take on a wide range of responsibilities, from overseeing the sales team's daily activities to managing large clients. The RVP's responsibilities include in-depth knowledge of the SPM market and a thorough understanding of OpenSymmetry’s entire suite of services. - Create and manage outbound campaigns to generate leads - Provide detailed sales forecasts - Review customer activity, anticipate consumer needs and improve customer satisfaction - Build relationships with partners to facilitate the development and identification of co-selling opportunities - Manage current accounts following initial project kick-off to help identify add-on sales opportunities and managed services/on-going support - Gather, manage, and direct a virtual team of resources throughout the sales cycle - Consistently evaluate and qualify opportunities using a defined methodology for accurate forecasting of deals from the prospect stage through close - Act as an advocate to the potential buyer, leading them through the selling and purchasing cycles while clearly articulating the value of our solution offering - Work with partners to share pertinent information and cultivate mutually beneficial opportunities - Work with internal and external company partners to coordinate and facilitate field events for prospecting and demand generation - Accurately and consistently update the company CRM system with all information relevant to the prospect/customer and associated opportunities - Continuously stay abreast of market trends, competitive intelligence, internal value proposition, and any other relevant information to be an educator, advisor & SME to your clients Qualifications - Bachelor’s degree or equivalent work experience - 8+ years of direct outside sales experience - 5+ years SPM Sales OR Enterprise SAAS Sales Experience - Detail oriented with the ability to get things done on time with quality results - Great verbal and written communication skills - Experience balancing numerous different priorities and demands - Ability to develop relationships and drive consensus and results from cross-functional teams - High-energy, company first, positive attitude. Passionate and motivated to make a massive impact and work hard in a fast-paced environment Requirements - Nice to have Skills - Experience managing a team - Experience on the HubSpot CRM System - Experience with a sales methodology is a plus, i.e. Sandler, Miller Heiman, etc. - Experience presenting to audiences and sales teams at conferences and partner events Benefits - Comprehensive Employee Benefits Package - 401K with company match - Full-time Remote - Focused on Work-life Balance - Professional development growth

Role Description At OpenSymmetry, the Test Lead plays a critical role in ensuring the success of testing activities across incentive compensation implementation projects. This role is responsible for leading and coordinating all aspects of the testing lifecycle, including: - Conducting status meetings - Preparing documentation - Tracking progress - Directing internal and external testing resources - Creating test cases - Documenting results - Managing defect tracking The Test Lead will also be expected to: - Create comprehensive test strategies for new implementations - Review design specifications - Translate customer requirements into effective testing approaches This position emphasizes leadership and strategic oversight, guiding and coaching team members through the testing process, gathering and analyzing testing metrics, and using those insights to drive decision-making, improve predictability, and enhance overall quality. Strong analytical skills, a proactive approach to problem-solving, and the ability to adapt strategies to varying project elements are essential for success in this role. Qualifications - At least 3 to 5 years of experience in testing IT software implementations, incentive compensation experience preferred - Experience with automated testing tools - Highly proficient in MS Excel - Strong analytical and structured problem-solving skills - Must be detail-oriented, organized, and have the aptitude for understanding testing/data - Excellent customer advocacy and relationship skills - Excellent written and verbal communication skills - Ability to work independently, fulfilling multiple roles Benefits - Comprehensive Employee Benefits Package - 401K with company match - Full-time Remote - Focused on Work-life Balance - Professional development growth

• The Solution Manager is a critical member of the Professional Services team, managing engagements with potentially up to eight midsized to large clients concurrently. • Develop strong relationships with the client, develop a deep understanding of the client’s needs, and drive the overall success of each client engagement. • Determine how to best leverage resources while managing deliverables, timelines, budgets, status reports, etc., and maintaining the profitability of the project. • Spend time, on site or remotely, with each client and provide guidance and direction to the team (1-20 consultants). • Understand the commercial aspects of each account while proactively managing OpenSymmetry's financial risk and raising concerns to management. • Ideal opportunity for someone with a background in Services or Compensation Program Management looking to accelerate their career growth and gain direct access to leadership.

Role Description The Solution Manager is a critical member of the Professional Services team, managing engagements with potentially up to eight midsized to large clients concurrently. The Solution Manager role will develop strong relationships with the client, develop a deep understanding of the client’s needs, and drive the overall success of each client engagement. The Solution Manager will then determine how to best leverage resources while managing deliverables, timelines, budgets, status reports, etc., and maintaining the profitability of the project. The Solution Manager will spend time, on site or remotely, with each client and provide guidance and direction to the team (1-20 consultants). Another key responsibility is understanding the commercial aspects of each account while proactively managing OpenSymmetry's financial risk and raising concerns to management. This is an ideal opportunity for someone with a background in Services or Compensation Program Management who is looking to accelerate their career growth and gain direct access to leadership. OpenSymmetry offers less bureaucracy than many larger companies and more reasonable work hours. - Demonstrate complete command of the scope of work throughout the system development life cycle (definition, design, build, testing, deployment, and maintenance), enforcing quality assurance standards across deliverables. - Manage project scope, client change requests, and risks, proactively identifying, assessing, and mitigating issues while ensuring client satisfaction and project stability. - Identify and resolve project challenges using problem-solving techniques to overcome obstacles and ensure successful project delivery, aligned with client goals and expectations. - Ensure compliance with OpenSymmetry’s project management methodology, including the OS Project Stage Checklist and documentation templates, while maintaining accurate project records in Smartsheets and other platforms. Provide comprehensive status updates covering financials, risks, and milestones. - Own and manage project financials, including forecasting, budgeting, profitability, billing, invoicing, and financial reporting, while identifying and driving opportunities to improve revenue and align with organizational targets. - Serve as a mediator for internal resource or software issues and resolve conflicting priorities for members of cross-functional teams focused on the delivery of the solution to clients. - Act as a Project Manager to actively manage support and service delivery contracts from initiation and transition to meet contractual obligations, responding to the client issues and concerns as needed while meeting targeted revenue and cost projections. - Develop and maintain strong client relationships as a trusted advisor, organize and facilitate client and internal governance meetings, and coordinate efforts across project and adjacent teams. - Lead project teams of varying size, mentor and provide feedback to team members and peers, and foster a collaborative, productive, and client-focused team environment. - Support pre-sale activities by actively engaging in business development efforts, including proposal generation, change requests, sales presentations, and reviewing and contributing to the creation of the Statement of Work as needed. Qualifications - Project Financials: budgets, billing, staffing/resources, forecasting, profit margin, utilization, etc. - Ability to travel as needed. - Experience with establishing and maintaining executive level communications and relationships. - Strong command of project implementation methodologies and deliverables created during an enterprise systems deployment; experience in developing reusable processes, templates, and toolkits for rapid deployment and/or support activities; experience in project management for SPM, CRM, BI technology implementations is an advantage. - Strong problem-solving skills with the ability to quickly identify issues, analyze root causes, and implement effective solutions to ensure project success and client satisfaction. - Experience in directing a cooperative effort among members of a project team with responsibility for results, including expended costs, delivery methods and staffing. - Ability to influence and gain acceptance from others in sensitive situations without damage to the relationship. - Ability to quickly assess and communicate project risks to OpenSymmetry and client management teams. - Excellent customer advocacy and relationship skills. - Excellent written and verbal communication skills. Requirements - Degree in Business, Computer Science, Math or Science is helpful; Project Management certifications are also helpful. - Experience with Sales Operations and/or Compensation Administration. - Experience with one or more of the following tools: IBM ICM, Callidus, Xactly, Oracle, or other Sales Performance Management / Incentive Compensation Management platforms or similar ERP, CRM, or HR enterprise applications. Benefits - Comprehensive health, dental, vision package. - 401K with company match. - Volunteer Time Off. - Competitive and Healthy PTO Policy. - Flexible work schedule to support work life balance. - Strengths-driven culture. - Amazing, fun and collaborative co-workers.

• Implement the CaptivateIQ suite of products to meet client requirements • Manage deliverables independently while collaborating with project team members • Lead client discovery and review sessions • Perform configuration and development tasks • Support clients through their testing process

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