• Overseeing the Care Navigation program, ensuring existing programs operate efficiently • Managing relationships with health plan partners • Overseeing internal policies, procedures, workflows, and teams conducting care navigation activities • Providing telephonic care navigation services to individuals receiving services through various programs including: 1115 waiver programs, ILOS & VAB programs • Reporting to the Director of Intake • Traveling occasionally to offices in Iowa and New York for requirements like orientation

• Own PlayOn's privacy program governance: CCPA, COPPA, and applicable state privacy laws as they apply. • Drive compliance remediation work in partnership with Legal and external privacy counsel. • Conduct Privacy Impact Assessments (PIAs) for new products, features, and vendor relationships, surfacing real risk and driving resolution, not just documenting it. • Maintain Records of Processing Activities (ROPA) and the company-wide data inventory; validate accuracy across all three product platforms. • Oversee privacy processes and ensure activities align with program requirements and are conducted within SLA. • Participate in the Data Privacy Council (DPC) as the privacy program's subject matter expert. • Maintain and update external-facing privacy policies, internal notices, and employee data handling guidelines. • Conduct vendor privacy risk assessments during onboarding and annual vendor reviews. • Support GRC program, including evidence collection for Compliance reports and audits, e.g. SOC 2 Type II. • Own the security questionnaire response process for customer and prospect privacy inquiries. • Track and report privacy program metrics, open risks, and remediation progress to the CISO.

• Serve as the primary operational liaison to NMDP and other registry partners across clinical and commercial programs. • Manage the full domestic and international registry partnership lifecycle: onboarding, alignment, issue escalation, and business reviews. • Track and monitor registry, donor center, and apheresis center performance against service levels; identify and drive resolution of operational gaps. • Serve as the single point of contact internally and externally for issue reporting and resolution. • Design, implement, and continuously improve scalable donor cell acquisition processes supporting the commercial launch of Orca-T and Orca Bio's clinical programs, incorporating transplant center feedback and industry best practices. • Author SOPs, work instructions, and process maps. • Inform OrcaLink (clinical and commercial scheduling and coordination system) product requirements for donor request workflows, with emphasis on transplant center experience and legal/regulatory compliance. • Assess capacity constraints in apheresis and patient operations infrastructure across the transplant center and registry network and proactively engage partners on solutions.

The role of Leadership Development Manager has a critical role to play in the next phase of MongoDB's growth. You will help identify critical skills of the future, design innovative learning experiences and ensure that our People Managers are continuously developing the capabilities they need to succeed in a fast-changing environment. You will design, build, and scale learning experiences that will enable people managers to live our values, serve our customers, and ultimately strengthen culture and accelerate performance. This role is part of the Culture, Talent, and Development (CTD) leadership team. As a team, we are responsible for culture and talent building programs, including leadership development, employee learning, talent management, engagement, listening, and inclusion. JOB RESPONSIBILITIES include but are not limited to: - Design and facilitation of live Leadership Development programs, directly and indirectly through train-the-trainer strategies - Influencing and helping other teams to embed leadership development into existing trainings and experiences - Program manage development programs and experiences, creating efficient and scalable solutions for enrollment, accountability, and impact measurement - Program manage coaching programs, including vendor management & invoicing, internal stakeholder alignment, participation & impact measurement - Design on-demand learning and AI supported experiences, aligned to our content roadmap, that will facilitate strong learning outcomes for diverse learning audiences (role, language, learning style, etc.) - Orchestrate alignment across concurrent projects by identifying interdependencies, assessing change-management impacts, and driving clear, priority-based decision making - Manage relationships with stakeholders across all levels, ensuring that the project team and stakeholders have an adequate understanding of ownership, timelines, resource needs, risks, constraints, and dependencies - Ensure alignment of deliverables, project priorities and resources with business objectives and other People Team initiatives REQUIRED QUALIFICATIONS: - 5+ years of experience in designing, delivering, and program managing Leadership Development programs - Strong track record of delivering strategic and tactical solutions in fast-paced, high-change environments, preferably in SaaS - Excellence in instructional design, creating engaging and effective learning experiences across multiple formats: Classroom (in person, virtual, and hybrid), On-Demand (courses, microlearning, videos, etc.), Self-Paced development resources, and more - Proven ability to facilitate leadership development experiences, with subject matter expertise in core leadership & management skills (performance management, communication, inclusion, etc.) - Expertise in learning program management, including conducting needs assessments, designing learning solutions, and measuring impact to continuously improve programs - Experience managing external vendors, including independent contractors and coaches, to complement internal learning and development offerings - Experience customizing learning experiences and content to meet the needs of individual business units - Exceptional written communication and high-quality project documentation - Proven program management capability, effectively planning, prioritizing, and delivering multiple concurrent initiatives on time and within scope PREFERRED QUALIFICATIONS: - Prior experience managing learning on an LMS, Docebo preferred - Holds a coaching certification from ICF, CPCC, Hogan, or comparable coaching accreditation - Proficiency in course authoring software, Articulate Rise preferred - Previous experience managing people in a direct manager capacity - Experience leveraging AI-supported platforms to scale and optimize training initiatives About MongoDBMongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee resource groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 1273419729 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $62,000—$121,000 USD