• Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers • Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion • Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility • Deliver product and technical briefings / presentations to potential clients • Maintain accurate notes and feedback in CRM regarding customer input both wins and losses • Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape

• Own the technical conversation across the cybersecurity space – e.g., AV, EDR, Incident Response, Forensics, SIEM, MDR, AI Security, Vulnerability Management, Threat Intelligence, and more • Solid understanding of Windows, macOS, and Linux operating systems • Prepare and deliver technical presentations and product demonstrations tailored to customer needs and technical expertise • Manage and execute Proof of Values (POVs) by demonstrating the unique value and capabilities of the CrowdStrike platform against customer requirements • Clearly articulate the CrowdStrike platform's value proposition, competitive differentiation, and technical advantages to both technical and executive audiences • Rapidly learn, internalize, and evangelize new CrowdStrike products and capabilities as they come to market — you'll be expected to go from learning to teaching to selling, quickly. • Strong self-starter with the ability to work independently • Work collaboratively with Sales, Marketing, Support, and Engineering; the Sales Engineer should be the technical bridge between CrowdStrike and prospects/customers • Effective time management and organizational skills a must

• Partner closely with Account Executives to evaluate customer environments and develop tailored infrastructure and security solutions • Participate in customer meetings by leading technical discussions, conducting discovery, and identifying solution opportunities • Perform technical discovery, architect solution designs, and create formal proposals and recommendations • Serve as a trusted technical advisor to both prospective and existing customers by building strong professional relationships • Review customer environments to identify areas for technology refreshes, optimization, expansion, or additional support • Educate customers on technology standards, operational risks, and alignment between business goals and technical strategy • Support customer business reviews by combining operational and technical insights from internal delivery teams • Drive adoption of RedHelm services through strategic technical guidance and upsell identification • Maintain expertise across RedHelm services and third-party partner technologies to support customer recommendations • Translate technical concepts and requirements into clear, business-focused recommendations for both technical and non-technical stakeholders • Collaborate closely with sales, engineering, operations, and leadership teams to support customer success and solution delivery • Ensure customer data and information are handled securely and in accordance with all RedHelm Information Security Policies • Maintain accurate documentation, customer records, opportunity updates, and technical information within CRM platforms • Will require occasional travel for business purposes

• Assess customer project requirements • Align client needs with appropriate Fortinet solutions • Partner with internal peers to pursue sales opportunities • Supply Networking/Security guidance in the pre-sale's engagements • Cross team collaboration • Continuous self-improvement and learning to keep technical leadership of applicable technologies (data center, SDN (Software Defined Networking), public cloud, security, networking, etc.) • Ensure ongoing customer success, support, and growth