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Navigate Technology with Confidence
Sales Engineer
Location
United States
Posted
18 days ago
Salary
$90K / year
Seniority
Senior
Job Description
Sales Engineer
1Path
• Partner closely with Account Executives to evaluate customer environments and develop tailored infrastructure and security solutions • Participate in customer meetings by leading technical discussions, conducting discovery, and identifying solution opportunities • Perform technical discovery, architect solution designs, and create formal proposals and recommendations • Serve as a trusted technical advisor to both prospective and existing customers by building strong professional relationships • Review customer environments to identify areas for technology refreshes, optimization, expansion, or additional support • Educate customers on technology standards, operational risks, and alignment between business goals and technical strategy • Support customer business reviews by combining operational and technical insights from internal delivery teams • Drive adoption of RedHelm services through strategic technical guidance and upsell identification • Maintain expertise across RedHelm services and third-party partner technologies to support customer recommendations • Translate technical concepts and requirements into clear, business-focused recommendations for both technical and non-technical stakeholders • Collaborate closely with sales, engineering, operations, and leadership teams to support customer success and solution delivery • Ensure customer data and information are handled securely and in accordance with all RedHelm Information Security Policies • Maintain accurate documentation, customer records, opportunity updates, and technical information within CRM platforms • Will require occasional travel for business purposes
Job Requirements
- 3+ years of experience designing, deploying, and/or supporting IT infrastructure and/or IT security environments
- 2+ years of experience in a pre-sales engineering or solutions engineering role within managed IT services, infrastructure, or cybersecurity
- 2+ years of experience supporting customer account management or customer-facing technical engagements
- Experience partnering with sales teams to support technical solution development and customer presentations
- Experience architecting and supporting technologies including but not limited to: Managed IT Infrastructure Services, Managed IT Security Services, Public and Private Cloud Solutions, Network and Server Architecture, Endpoint Architecture
- Experience working within fast-paced, customer-driven environments with multiple concurrent opportunities
Benefits
- Medical, dental, and vision coverage
- 401(k) program
- Paid time off
- Floating holidays
- Paid holidays
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