Your role at DynatraceThis role reports to the SDR Sales Enablement Director (APAC) and is based in Singapore. As a Sales Development Enablement Manager, you’ll work closely with our sales development, marketing, and enablement leaders to deliver strong outcomes for APAC based Sales Development Representatives (SDR), SDR leaders & Marketing counterparts. You will report to the Global Director of Strategy & Operations and will work closely with Marketing and Sales Leadership. The candidate will have the opportunity to design, translate and adapt a range of strategic sales training programs. The objectives being to drive key growth in: - Increased sales development effectiveness - Value based selling techniques and methods - Reduce sales productivity ramp time - Optimizing our sales technology stack - Expand our reach across the vast addressable market You’ll be a hands-on, senior individual contributor, who thrives on working directly with sales development teams and cross-functional leaders, whether that be by delivering classroom/virtual training, facilitating workshops or providing 1:1 coaching. More than just a delivery role, you will also be strong at program design and program management and be proactive in identifying opportunities to improve SDR performance. - Partnering with SDR Managers across Asia and Australia to identify knowledge and performance gaps across teams. - Work closely, collaboratively and build relationships across functions, including but not limited to Sales Leaders, Operations, Marketing, HR, Enablement, Partners to increase sales results and productivity. - Delivering group training, facilitating workshops and providing 1:1 coaching - Designing learning programs to drive skill development with tenured and new employees. - Support GTM teams on all aspects of Sales Methodology (including process and skills) through optimization of select sales tools by building the strategy, facilitating, and delivering effective hands-on tool training. - Developing, executing and managing projects, programs and initiatives that support our enterprise sales strategies. - Working closely with our Global Enablement team to input into globally-led initiatives, and to adapt them to the SDR organization to ensure their successful execution. - Empowering front-line managers with coaching and best practices to strengthen their teams. - Coordinating and facilitating training run by others (external vendors, internal colleagues). - Driving measurement of the effectiveness of our programs. This will include measuring individual participation in training programs as well as proficiency of skills obtained through the training. The SDR Sales Enablement Manager is responsible for facilitating and developing: - Enablement program plans and projects - Sales Development workshops (live and virtual) - Onboarding on-demand programs - On-going enablement events and programs The Manager provides a consistent level of customer service and support to Account Executives, Sales Development Representatives, Partner Sales Managers, Sales Engineers and Dynatrace sales management as they complete their on-boarding enablement and continuous development at Dynatrace. What will help you succeed• 3+ years of relevant experience in an Enablement, Sales Operations, or SDR leadership role in a SaaS sales environment as an individual contributor or leader. • Engaging and effective at delivering in-person & online training, presentations, and coaching sessions. • Experience using and managing Salesforce and necessary sales engagement and intent tools (Gong, 6Sense, ZoomInfo, etc). • Strong facilitation experience running workshops and managing participation. • Passion for identifying execution issues and driving sales effectiveness improvement in the field. • Demonstrated success in supporting B2B software pipeline and sales generation, ideally in a high growth environment. • Demonstrated success in collaborating cross-functionally to develop content and align (interlock) operational execution with strategic objectives. • Expertise in sales processes, methodologies, and skills. • Strong program manager - a great project leader, communicator, and collaborator. • Flexible and adaptable attitude, with high level of energy, drive, enthusiasm, initiative, and commitment • Ability to build and maintain strong relationships and navigate through senior stakeholder discussions. • Enjoy working in a fast-paced, rapidly evolving environment. Why you will love being a Dynatracer

• Establish and operationalize a consistent solution-selling standard focused on discovery, problem framing, stakeholder alignment, and value narratives. • Lead end-to-end enablement programs from design through rollout, reinforcement, and iteration. • Facilitate high-impact virtual sessions and development of courses including workshops, practice labs, and cohort-based learning. • Design manager-led coaching and reinforcement models; no ongoing one-to-one seller coaching is required. • Partner with Sales, BDR, Partners, Marketing, Product, and RevOps leaders to drive adoption. • Track enablement effectiveness using adoption, proficiency, and leading performance indicators. • Design certification and proficiency standards tied to observable behaviors, required skill gains, and business outcomes. • Deliver executive-ready updates and recommendations.

• Support the end-to-end Request for Proposal (RFP) process • Analyze market trends and sales performance to identify growth opportunities • Develop and maintain dashboards and reports to track KPIs and sales metrics • Identify inefficiencies in the sales process and implement improvements • Administer and optimize CRM systems (e.g., Salesforce) and related tools • Facilitate sales forecasting processes and ensure accuracy • Work closely with marketing, finance, and customer success teams • Support onboarding and training of sales team members on tools and processes

Role Description We seek an experienced Sales Operations/Analytics role within Optum Life Sciences. This role is responsible for sales operations and sales analytics for a large life sciences consulting organization. Key responsibilities include: - Managing 7 employees to ensure the team is increasing sales pipeline. - Engaging in early conversations with potential customers. - Bringing qualified sales leads into the organization. - Working with the VP of Sales, along with Finance, Legal, and other departments to ensure accurate reporting of sales deals. - Managing sales pipeline calls and ensuring readiness for internal sales update meetings. - Monitoring sales trends and identifying key decisions to be made. - Representing the sales team at internal Optum sales operations meetings and training sessions. - Conducting SalesForce training, new AI and dashboard functionality training, among others. - Responsible for next level reporting and enabling a more proactive analytics function. This role reports to the VP of Sales within Optum Life Sciences. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Qualifications - Undergraduate degree or equivalent experience. - 5+ years of people management experience. - 3+ years of experience in Sales Operations, Sales Analytics, and/or Sales Management. - Life Sciences consulting experience. - People management experience. - Moderate to advanced understanding of SalesForce, to enable the creation of sales dashboards. - Moderate to advanced understanding of Excel, to enable the creation of sales dashboards. - Background in sales operations, inside sales, or direct sales. Requirements - 10+ years of people management experience (preferred). - 5+ years in a large, matrixed organization (preferred). - Experience creating sales dashboards in SalesForce, Excel, and SmartSheets (preferred). Benefits - Comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase. - 401k contribution (all benefits are subject to eligibility requirements). - Salary range: $159,300 to $273,200 annually based on full-time employment. Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.