• Help healthcare organizations solve challenges through strategic process improvement. • Manage complex projects and consult with clients to provide honest and straightforward solutions. • Work as part of a team to drive innovation in healthcare IT.

Role Description As a Deal Desk Analyst, you will play a critical role in helping our Commercial organization move quickly while maintaining operational accuracy and compliance. You will partner closely with Account Executives, Legal, Finance, and Customer Success to structure, review, and process deals that support efficient growth. In this role, you’ll help ensure our quoting and contracting processes scale effectively, identify operational bottlenecks, and improve the systems and workflows that power our revenue engine. Responsibilities - Support the creation, review, and processing of quotes and order forms within CRM and CPQ systems - Review inbound deal requests from Account Executives for completeness, accuracy, and compliance with internal policies - Manage discount approvals within established thresholds and escalate non-standard requests when needed - Structure deal terms including contract length, payment schedules, ramp structures, pilots, and add-on agreements - Coordinate with Legal to support contract redlines and ensure timely execution of non-standard agreements - Maintain Deal Desk approval queues and help ensure SLA adherence, particularly during month-end and quarter-end close periods - Ensure strong CRM hygiene and accurate deal data to support forecasting, reporting, and downstream business processes - Partner cross-functionally with Sales, Finance, Legal, and Customer Success to drive efficient deal execution - Understand how commercial deal structures impact ARR, TCV, renewals, revenue recognition, and cash flow - Identify process gaps, operational bottlenecks, and areas for improvement, and proactively escalate risks or blockers Qualifications - 3+ years of experience in Deal Desk, Revenue Operations, Sales Operations, Finance, or a related function at a high-growth startup or growth-stage company - Hands-on experience working in CRM and CPQ systems - Experience structuring non-standard deals including multi-year agreements, ramp deals, pilots, and add-on pricing - Strong attention to detail when reviewing contracts, order forms, and special commercial terms - Experience supporting quarter-end close cycles in a fast-paced sales environment - Understanding of revenue recognition concepts and how deal structure impacts cash flow and reporting - Strong communication and collaboration skills across cross-functional stakeholders - Ability to proactively identify blockers, operational risks, and process inefficiencies - Comfortable managing multiple priorities in a dynamic, rapidly evolving environment - Eligible work authorization in the United States or Canada Nice to Haves - Familiarity with usage-based or consumption-based pricing models - Experience supporting healthcare, MedTech, life sciences, or SaaS organizations - Experience working across distributed teams and time zones - Familiarity with Salesforce, HubSpot, MonetizeNow, DealHub, or similar platforms Benefits - Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health). - Learning Budget: Reimbursements for relevant learning and up-skilling opportunities. - Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees. - Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work. - Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents. - Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement. - Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings. - Parental Leave: 8-16 weeks of fully-paid, flexible parental leave.

• Ensure the availability, security, stability and efficiency of cloud, hybrid and on-premises environments by providing support, automation and continuous improvement of IT infrastructure. • Administer, monitor and optimize environments on Google Cloud Platform (GCP), AWS and Azure, ensuring high availability, performance, scalability and cost-effectiveness. • Manage and support Kubernetes (K8s) clusters, including deployments, namespaces, policies, ingress, autoscaling, troubleshooting and administration of containerized workloads. • Administer Linux and Windows Server systems, handling configurations, updates, hardening, troubleshooting and access management. • Operate, administer and support VMware environments (vSphere, vCenter and ESXi), including provisioning, maintenance and optimization of virtual machines. • Implement, maintain and automate infrastructure using Terraform and Infrastructure as Code (IaC) practices. • Automate operational routines and CI/CD pipelines using tools such as GitHub and GitLab. • Implement and monitor observability solutions with Datadog, Prometheus and Grafana, ensuring visibility into infrastructure, applications, events and costs. • Support migration and modernization projects, including on-premises to cloud and cloud-to-cloud migrations. • Work on backup strategies, disaster recovery (DR), business continuity and high availability. • Identify opportunities to optimize resources, improve performance and reduce costs in cloud environments. • Ensure compliance with information security policies, governance and regulatory requirements. • Manage cloud networking and hybrid connectivity, including VPCs, VPNs, load balancers, DNS and integration between environments. • Analyze and resolve critical incidents, infrastructure problems and perform advanced troubleshooting. • Collaborate with development, security, architecture and operations teams to continuously evolve the environments. • Document procedures, architectures, technical standards and operational processes for the infrastructure.

Media Search Analyst - English (Singapore) Max. 20 hours per week Ready to say goodbye to the boring, traditional 9-5 routine and embrace a dynamic and exciting work environment that puts you in control? This position offers you the flexibility to set your own schedule and complete exciting tasks using an innovative web-based evaluation tool. A Day in the Life of a Media Search Analyst: - In this role, you will be doing a comprehensive assessment of diverse task categories, encompassing music, video, Books, Podcasts and home pod evaluations spanning various media domains - Analyzing and evaluating search outcomes for App Store Content and conducting research using online tools to assess and validate query accuracy and intent by applying market expertise in conjunction with provided directives to evaluate the relevance and purpose of task-related information for your specific market. Join us today and be a key player in our community revolutionizing digital media content! TELUS International AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world's largest brands. Qualification path No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. Basic Requirements - Full Professional Proficiency in English language - Being a resident in Singapore for the last Year consecutively and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in Singapore - Having an email address associated with an Apple ID and experience and know-how of Apple products - Up-to-date familiarity with prevailing trends in applications, music & video with a keen interest in internet research - Flexibility to work across a diverse set of task types, including news, audio tasks, and relevance - Daily access to a secure broadband internet connection, computer, and relevant software - Independent working and the ability to adapt to innovative methodologies and processes with great attention to detail and exceptional communication skills - While a High School degree or higher certification is preferred, we are open to candidates with exceptional skills and talent. - Additional Incentives provided throughout the assessment process Assessment In order to be hired into the program, you'll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience. Equal Opportunity All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS International AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants' qualifications, merits, competence, and performance without regard to any characteristic related to diversity.