Title: Director, Software Engineering Location: London, England, United Kingdom Remote Job Description: ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences. Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds. Game-changers, innovators, culture-lovers—and humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference. Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise! General Summary: The Director of Software Engineering is responsible for leading a team of entry level to experienced professionals focused on software development to deliver the business units product according to required specifications. This role supports cross-functional teams to innovate the Software Development Life Cycle (SDLC) for proper estimations, outputs, and architecting scalable solutions. Essential Duties & Responsibilities: - Sets goals and objectives for team members for achievement of operational results - Typically manages a department or small unit that includes multiple teams - Total ticketing, PSA Foundation - Experience and knowledge of AI based (Agentic) development, vision of outcome we can get from the AI development. - Drive adoption of AI in engineering workflows and product capabilities - Identify opportunities to improve productivity using automation and AI - Lead modernization initiatives, including API-first and platform-led architecture - Define and execute engineering strategy aligned with business goals and platform vision - Drive decisions that balance short-term delivery with long-term platform modernization - Partner with Product to translate business priorities into executable engineering plans - Leads and prioritizes the daily activities of the team - Manages, mentors, and coaches to develop a collaborative and dynamic team - Own delivery across multiple teams with clear accountability on timelines and outcomes - Establish predictable execution through metrics, governance, and operational rigor - Manage dependencies across domains and resolve bottlenecks proactively - Plans and drives high quality deliverables aligned to the organization's strategy - Exhibits a high degree of creativity, latitude, and judgment  - Writes product requirement documents, implements and tracks development timelines, and negotiates feature sets - Maintains a deep understanding of programming and coding fundamentals, architecture, and design in multiple languages. Knowledge, Skills, and/or Abilities Required: - Exceptional leadership and customer service skills - Ability to address complex problems that often require extensive investigation and analysis - Willingness to work in a team environment - Strong organizational skills to give the team direction - Professional presence suitable for interaction in meetings, in-person or via email - Excellent presentation and communication skills - Has a deep understanding of coding fundamentals, architecture and design in multiple languages, and technologies  - Knowledge of a variety of the field's concepts, practices, and procedures - Ability to understand complex algorithms - Advanced understanding of how a Managed Service Provider (MSP) operates from a business standpoint. Educational/Vocational/Previous Experience Recommendations: - Bachelor’s degree in related field or equivalent business experience - 12+ years of experience in related field - 6+ years of managerial experience. Working Conditions: - Remote or Hybrid depending on location to office - 10-20% travel is required (regional and international) ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws. The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.

Title: Engineering Manager, Growth Location: Brooklyn, NY (Rent the Runway HQ) Hybrid Job Description: About Us: Rent the Runway (RTR) is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel and accessories from hundreds of brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times. About the Role At Rent the Runway, we believe getting dressed should be a joyful, empowering experience. As an Engineering Manager on our Subscriber Retention team, you'll play a key role in shaping how our users discover, engage with, and fall in love with our platform. You’ll lead a team dedicated to creating delightful, seamless, and personalized experiences that help our members feel confident and supported—whether they’re getting ready for a special occasion or planning their everyday wardrobe. We’re redefining the relationship people have with fashion by making access more sustainable and more fun. Our members return to us multiple times a week because of the magic we deliver—and you’ll be building the systems that make that magic possible. About the Team You’ll manage one of two engineering teams focused on subscriber acquisition and activation. Our work spans personalization, onboarding, funnel optimization, and SEO/AEO/ASO - always with the goal of making our customer journey more intuitive, delightful, and sticky. We operate across NYC and Galway, and you’ll collaborate with a global, cross-functional group including Product, Design, Revenue, and Marketing. What You’ll Do - Guide and grow a high performing, collaborative team of software engineers (front-end, back-end, full-stack, and mobile). - Lead technical planning and project delivery and champion engineering practices for high-impact consumer-facing initiatives. - Collaborate cross-functionally to prioritize and deliver work that supports both customer needs and business goals. - Foster a culture of psychological safety, learning, and continuous feedback. - Support the career development and wellbeing of your team members. - Partner with peers and senior leadership to shape long-term strategy and engineering excellence. About You - You have hands-on technical leadership and/or people management experience as well as delivering impactful consumer products. - You’re passionate about designing systems and experiences that are resilient, scalable, and user-centered. - You’ve worked with agile teams and know how to prioritize in fast-moving environments. - You enjoy mentoring and creating opportunities for others to grow. - You have a strong command of best practices, design patterns, and system architecture tradeoffs. - You’re a clear, thoughtful communicator who values empathy and collaboration. - Bonus: Experience working in e-commerce/fashion or B2C subscriptions at scale. Our Tech Environment Includes: - React, Next.JS, Typescript - Swift/SwiftUI and The Composable Architecture - Kotlin, Java and Springboot - Cloud-native infrastructure (GCP) - Jira, Confluence, and modern DevOps practices Benefits: At Rent the Runway, we’re committed to the wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to: - Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family. - Universal Paid Parental Leave for both parents + flexible return to work program - because we know your newest family member(s) deserve your undivided attention. - Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun! - Exclusive employee subscription and rental discounts - to ensure you experience the magic of renting the runway (and give us valued feedback!). - Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we’ve got you covered. - 401k match - an investment in your future. - Company wide events and outings - our team spirit is no joke - we know how to have fun! - Hybrid Work - our corporate employees have the option to work remotely 2 days a week, in accordance with Company policies. Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law. The anticipated base salary for this position is $148K to $185K. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. This position is also eligible for equity compensation.

Role Description A Team Leader is responsible for all the work of a team and the spokesperson for everyone in it. They are expected to manage the team dynamics and always bring the best in everyone. A team leader is not expected to be the best in a team but rather help others become the best version there is and gear the team towards optimised execution. Key Responsibilities: - Managing a small product team of 3-5 engineers (backend and frontend). - 30% of the time spent doing management work; actively participates in product development in their team. - Involved in hiring processes for their own team and potentially helps out their peers. - Responsible for the onboarding process of new engineers. - Expected to manage team dynamics and bring out the best in them. - Giving continuous and constructive feedback. - Helping the team grow continuously as a group and responsible for each direct report’s career. - Providing guidance and coaching to the team. - Redesigning how engineering work ships with autonomous agents as the default execution layer. - Proposing and operationalizing agentic workflows end-to-end (spec → plan → execute → verify) to deliver outcomes faster. - Building reusable agentic workflows and primitives in the codebase for repeated application across domains. - Using verification loops (tests, checks, evals, guardrails) to ensure results are correct, secure, reliable, and scalable. Qualifications - Managed an engineering team of at least 2 people. - Extensive experience with Backend (Elixir/Phoenix or Ruby or functional programming). - Commitment to promoting all of Remote's values within the team and the greater organization. - Strong engineering fundamentals and a track record of shipping production systems that are secure, reliable, and scalable. - Practical experience designing or adopting agentic/automation workflows (or comparable systems) and improving them through iteration. - Ability to think in systems: define specs clearly, break down plans, instrument verification, and close the loop on quality. - Solid communication skills. - Solid knowledge of engineering and development principles and best practices. - Proven organizational skills with attention to detail. - Focused on efficient processes with a kind, people-first approach. - Ability to inspire others and instill confidence. - Good understanding of team dynamics. - Ambitious and intentional about diversity, equality, and inclusion. - Demonstrates strong automation and AI capabilities and AI fluency. Requirements - You'll report to: Engineering Manager - Direct reports: 2-5 Engineers - Team: Engineering - Location: Anywhere in the world - Start date: As soon as possible Benefits - Work from anywhere. - Flexible paid time off. - Flexible working hours (we are async). - 16 weeks paid parental leave. - Mental health support services. - Stock options. - Learning budget. - Home office budget & IT equipment. - Budget for local in-person social events or co-working spaces.

• Manage and coordinate all in-house installation engineers and subcontractor partners. • Develop and maintain an optimal balance of in-house versus subcontractor resource to ensure cost efficiency, flexibility, and scalability. • Plan and oversee daily, weekly, and monthly installation schedules to maximise engineer productivity and minimise downtime. • Track and manage engineer’s travel times, routes, and appointment allocations to reduce cost per install and improve service efficiency. • Ensure all installations are completed in compliance with company Health & Safety policies, risk assessments, and site-specific requirements. • Maintain high standards of safety integrity for all installations, with defined acceptance criteria across telematics, cameras, and ancillary products. • Conduct and regularly update risk assessments, method statements, and safe working procedures. • Provide Health & Safety training and monitor compliance across employees and subcontractors. • Define and enforce minimum quality standards for all installations. • Monitor and audit installation quality, ensuring installations meet technical and safety specifications. • Lead continual improvement initiatives to reduce defects, rework, and installation errors. • Manage technical training updates for engineers on new products and evolving installation methods. • Track and manage cost per install, cost per solution, and overall installation expenses. • Analyse cost trends and recommend operational changes to improve cost-effectiveness. • Report on budget performance, productivity, and cost efficiency of in-house engineers versus subcontractors. • Lead, coach, and develop a team of installation engineers to achieve high performance and technical excellence. • Provide clear guidance, support, and structured performance management for both employees and contractors. • Drive a culture of accountability, efficiency, and customer focus. • Maintain accurate records of installations, including job allocation, completion, costs, and quality outcomes. • Deliver regular reports to senior management on installation performance, cost metrics, and quality standards. • Ensure installation data supports wider operational and customer service reporting.