• Assist with reviewing state fee schedule rules, guidelines, regulations, and/or statutes for changes or compliance risks with reimbursement • Draft second level reconsideration letters • Assist with drafting and responding to state disputes • Determine if the second level reconsideration request requires a medical coder or clinician for audit • Work with the Director of Policy and Strategy Operations or the equivalent role to assist in implementing system changes for risk mitigation in Workers’ Compensation fee schedules or gap logic • Provide consultation internally or externally where appropriate • Provide internal training where required for compliance • Assist in the development of compliance processes and procedures • Partner with other business units to ensure compliance with implementing, adopting, or expanding on the rules and/or regulations, including but not limited to policies, procedures, and contracts • Responsible for handling high level appeals – either based on the client or dollar threshold • Establish special reimbursement policies for identified TIN’s • Other duties as assigned or requested • Responsible for handling negotiation with attorneys for state disputes

• Completes the administrative aspects of the AICPA Peer Review Program in accordance with the AICPA requirements • Monitors and completes administrative cases in PRIMA to ensure benchmark compliance • Provides administrative support to firms and reviewers for input of data and materials into PRIMA • Performs timely follow-up on late peer review submissions and scheduling cases • Creates, organizes, and maintains peer review files • Monitors and follows up with firms regarding hearing cases in PRIMA • Invoices and tracks high-risk surcharges • Assists the Peer Review Administration Manager with administrative tasks and special projects • Provides administrative support to the Peer Review Administration Manager and the Professional & Technical Standards Team • Assists in the development and maintenance of training documentation

• Develop, maintain, and enforce compliance programs aligned with relevant standards (e.g., ISO, SOC 2 Type 2, GDPR, CMMC, NIST, CSF) consistent with the types of frameworks referenced across internal compliance dashboards. • Monitor regulatory updates and ensure policies and processes remain current. • Lead internal and external audits; prepare evidence and coordinate responses. • Ensure documentation aligns with legal and regulatory requirements, leveraging document control best practices. • Conduct ongoing risk assessments and collaborate with IT/Security teams to identify vulnerabilities — echoing risk assessment processes. • Develop mitigation plans, track corrective actions, and report risk posture to leadership. • Maintain centralized compliance dashboards and metrics. • Develop, revise, and publish corporate policies, procedures, and standards. • Ensure employees and vendors follow defined processes and frameworks. • Own library management and workflow processes. • Oversee training programs to ensure compliance with required regulations. • Partner with HR and department leads to improve compliance culture. • Track and report training completion, certifications, and recurring requirements. • Manage documentation repositories, version control, and audit trails. • Maintain readiness for customer, regulatory, and certification audits. • Produce and maintain evidence of compliance on demand. • Work closely with IT, Security, Legal, Client Success, and Operations teams. • Serve as a compliance subject matter expert in client discussions when needed. • Support incident response processes and post incident compliance documentation.

• Maintain deep, current expertise in U.S. and global life sciences compliance requirements related to HCP/HCO engagements, interactions, and transparency reporting • Serve as the primary compliance advisor for SE customers, providing guidance on regulatory interpretation, risk mitigation, and industry benchmarking • Anticipate compliance trends, emerging regulations, and evolving industry expectations; translate updates into actionable internal recommendations • Develop and maintain an expert-level understanding of the Stakeholder Engagement product—including configuration, workflows, data dependencies, reporting logic, and upcoming roadmap features • Evaluate how product enhancements, defects, or configuration choices affect customer compliance obligations, data integrity, and operational workflows • Partner closely with Product and Engineering to provide compliance input on roadmap planning, requirement definition, and release readiness • Work closely with Implementation and Customer Success teams to ensure customers are configured and supported in a manner consistent with compliance expectations and best practices • Support Sales as the compliance SME during demos, RFPs, prospect discussions, and conference participation • Contribute to the design and delivery of internal training programs, playbooks, and knowledge-based content to elevate organizational expertise on compliance and SE product requirements • Build trusted, long-term relationships with customers, acting as their strategic compliance advisor and escalation point for complex issues • Proactively engage customers to understand evolving business needs, pain points, and strategic objectives; translate insights into product or process improvements • Participate in key customer meetings, governance forums, and business reviews to reinforce alignment and demonstrate product and compliance leadership • Lead or participate in specialized compliance engagements, including assessments, audits, policy reviews, customized training, and best-practice consultations • Represent the organization at industry conferences, webinars, and professional associations to strengthen brand reputation and support commercial growth • Develop thought-leadership content (whitepapers, presentations, guidance documents) to support customers and internal teams