Client Manager, Customer Success
Location
California
Posted
10 days ago
Salary
$136K - $144K / year
Seniority
Senior
Job Description
Client Manager, Customer Success
JDPA LIMITED
• Leverage intellectual curiosity and cutting-edge BI tools (i.e. Tableau, PowerBI, ThoughtSpot) to analyze industry trends and deliver impactful insights • Serve as the customer success analyst for our key clients, build trusted advisor relationships and ensure they can leverage J.D. Power's data to gain high-value insights • Generate in-depth analysis explaining changes in the U.S. automotive retail industry, acting as the subject matter expert on sales volume, pricing, incentives, and residual values • Lead discussions with J.D. Power users at OEMs. Create effective case studies, thought leadership articles, and compelling presentations to highlight the value of J.D. Power’s data and services
Job Requirements
- 3-6 years of experience in automotive retail sales or reporting roles
- Experience working with Automotive OEM quality organizations, manufacturing, or logistics a plus
- Significant experience with Excel and PowerPoint is required
- Experience using BI and Analytics platforms like Palantir, Tableau, PowerBI, or ThoughtSpot is desirable
- Experience with executive-level presentations and public speaking
- General interest and understanding of trends in the automotive industry is desirable.
Benefits
- Health insurance
- 401(k) matching
- Professional development opportunities
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