Role Description We are seeking a highly capable Data and Systems Analyst to support business operations and decision-making through high-quality data, clear requirements, and effective systems solutions. This role serves as a primary business and systems analysis resource, partnering closely with Finance and cross‑functional teams to translate business needs into scalable, well‑governed data and system solutions. The ideal candidate combines strong analytical and stakeholder leadership skills with hands‑on experience in reporting, analytics, and enterprise systems—particularly NetSuite ERP. What You'll Do - Business & Systems Analysis - Serve as the primary analyst for requirements elicitation, process analysis, and solution definition. - Analyze current-state processes and data flows; define future-state workflows, business rules, and requirements. - Translate business needs into clear functional specifications, acceptance criteria, and implementation guidance. - Maintain traceability between business objectives, requirements, and delivered solutions. - Data, Reporting & Technical Enablement - Develop and maintain reports, dashboards, queries, and analytics solutions as needed. - Investigate data issues, validate results, and support troubleshooting and production needs. - Partner with technical teams when solutions require broader development or engineering support. - Outcome Ownership & Stakeholder Partnership - Ensure delivered solutions achieve measurable business outcomes (e.g., efficiency, accuracy, risk reduction). - Define and validate KPIs and success metrics with stakeholders. - Balance competing priorities through structured analysis and clear communication. - Data Governance & Systems Management - Establish and enforce data governance standards to ensure data quality, consistency, and appropriate usage. - Manage and govern master data within NetSuite ERP. - Perform system administration tasks including user access, roles, and basic configuration. - Collaborate cross‑functionally to improve data processes and system performance. Qualifications - 3–5+ years of experience as a Data Analyst, Business Analyst, or Business Systems Analyst. - Strong experience in data analysis, reporting, and requirements documentation. - Solid understanding of data governance and data management concepts. - Experience with NetSuite ERP and CRM solutions preferred. - Experience with Snowflake (Data Warehouses), Sigma, or similar analytics tools. - Proficient in writing and optimizing SQL queries (JOINs, CTEs, window functions) for data extraction, transformation, and validation. - Strong analytical, communication, and stakeholder management skills. Benefits - Medical, Dental & Vision Insurance. - Voluntary Supplemental Insurance. - Generous PTO: 120 Hours your First Year! - Sick time. - 13 Holidays. - Company Paid Life Insurance & Short-Term Disability. - Company Paid Parental Leave. - 401K.

• Analyze integrated and extensive datasets to extract value, impacting business decisions • Work collaboratively with key business stakeholders to identify areas of value, develop solutions, and deliver insights to reduce overall cost of care for members and improve clinical outcomes • Focus on enterprise provider analytics to measure and report the actual impact of contract and network changes against projected outcomes • Deliver standardized, structured reporting to track implementation accuracy and validate savings • Interpret and analyze data from multiple sources including claims, provider, member, and encounters data • Identify and assess the business impact of trends • Develop, maintain, and troubleshoot complex scripts and reports using SQL, Microsoft Excel, or other analytics tools • Contribute to planning and execution of large-scale projects with limited direction from leadership • Assist in the design, testing, and implementation of process enhancements and identify opportunities for automation • Identify and perform root-cause analysis of data irregularities and present findings to leadership and/or customers • Manage multiple, variable tasks and data review processes with limited supervision within targeted timelines • Demonstrate a sense of ownership over projects and ask probing questions to understand the business value of tasks • Communicate and present data-driven insights and recommendations to stakeholders

• The Senior Data Analyst reports to the Director of Program Integrity and plays a key role in supporting the organization’s Fraud, Waste, and Abuse (FWA) program. • This position is responsible for developing reports, conducting advanced data analysis, and monitoring key indicators to ensure adherence to regulatory standards and internal compliance requirements. • The role works collaboratively across multiple departments to drive compliance initiatives, enhance data integrity, and improve overall operational efficiency. • Develop proactive analytics and use advanced data analysis, pattern recognition, and anomaly detection to identify potential FWA activity. • Analyze complex datasets to uncover trends, compliance risks, and operational issues requiring corrective action. • Create and maintain reports, dashboards, and visualizations to communicate insights across the organization. • Support investigators and internal initiatives with data analysis, reporting, case development, and presentations. • Manage case management systems, ensuring data accuracy, workflow efficiency, and timely updates. • Track departmental metrics (e.g., case volumes, outcomes, performance) and support operational needs, including travel and additional duties.

Title: Member Care Admin - Data Solutions Analyst Location: 8945 Cal Center Dr, Sacramento, CA 95826, USA Job Description: TITLE: Data Solutions AnalystSTATUS: ExemptREPORTS TO: VP - Operations Planning Governance and AdministrationDEPARTMENT: Member Care AdminJOB CODE: 11399 PAY RANGE: $77,500.00 - $79,000.00 Annually GENERAL DESCRIPTION: The Data Solutions Analyst will provide data-driven technical support by serving as liaison to operations processes while working within our data warehouse to ensure exceptional member service. The core function of the analyst will be exploratory data analysis to present custom and visually appealing data-driven insights targeted at efficiency, discernment, and cost avoidance. This role will work on moderately complex, high impact, and high visibility business projects by presenting predictive options as well as prescriptive actions to everyone from front-line associates to senior executives. This position requires aptitude, attention to detail, cross-discipline collaboration, with a skillset focus on knowledge discovery via the data warehouse. TASKS, DUTIES, FUNCTIONS: - Demonstrate understanding of data and KPI’s while holding oneself and others accountable to Golden 1 principles of member commitment to service excellence. - Understands and utilizes Golden 1 data warehouse model to write, maintain, and deploy custom T-SQL scripts primarily, but not exclusively, via Microsoft SSMS. - Conduct exploratory data investigation resulting of the interplay between operational process and source data representation, implementing code changes and quality controls as necessary. - Interpret and synthesize ad hoc data requests originated from business partners, teasing out precise verbiage and root cause to provide accurate and tailored quantitative guidance. - Develop and curate custom data sets for inspired and poignant Power BI data visualizations that are effective at every level of the organization. - Build relationships and think critically about people, process, and technology to identify areas for streamlining and improvement. - Embody and promote integrity of the Golden 1 data governance strategy, partner with our IT and Data Warehouse teams to provide research and support at each level of the ETL process. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK: - Effective oral and written communication skills required to assist other staff, constructively follow-up on member inquiries, communicate clearly with management, and perform other related tasks. - Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: - INTERNAL: All business units and departments as needed. - EXTERNAL: Federal, state, and local law enforcement, vendors and business partners, and industry peers as needed. QUALIFICATIONS: - EDUCATION: - Bachelor’s degree in related field with a data-centric curriculum preferred (Math, Computer Science, Statistics, etc.) - EXPERIENCE: - Minimum 1-5 years of hands-on experience or demonstrable attitude/aptitude/technical equivalent. - KNOWLEDGE / SKILLS: - Must pass programming technical assessment of candidate’s choice – most common are SQL, R, or Python though other languages will be considered. - Must pass Microsoft Excel technical assessment. - Thrives when multitasking and works best in a dynamic environment with high visibility projects and timelines with varying urgency and ownership deadlines. - Naturally inquisitive with an innate patience and attention to detail - Demonstrates reliable and on-time attendance within a hybrid work environment. - Passion for creating appealing visualizations within the Microsoft suite of products that drive home the results of your analysis. - Communicates in a clear, concise, and timely manner and operates effectively as a team player. - Committed to self-directed, on the job technical skill progression with assistance from and within a community of Data Analysts that are all working in a rapidly evolving field. - Demonstrated understanding of BI concepts and proven success in working with different technology (including new software tools and systems implementations) and able to learn, set up and champion new and best-in-class approaches. - Experience in building best practices and influencing BI system and data architecture to allow for, build or optimize key data correlations within and across business functions. - Advanced skills in Microsoft Excel or Google Sheets. PHYSICAL REQUIREMENTS: - Prolonged sitting throughout the workday with occasional mobility required. - Corrected vision within the normal range. - Hearing within normal range. A device to enhance hearing will be provided if needed. - Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc. LICENSES / CERTIFICATIONS: N/A Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #LI-Remote THIS JOB DESCRIPTION PROVIDES AN OVERVIEW OF THE GENERAL SCOPE AND LEVEL OF WORK EXPECTED TO BE PERFORMED, BUT IT IS NOT AN EXHAUSTIVE LIST OF ALL DUTIES OR RESPONSIBILITIES ASSOCIATED WITH THE POSITION. THE CREDIT UNION RESERVES THE RIGHT TO MODIFY, ADD, OR REMOVE DUTIES AS NEEDED WITHOUT ADVANCE NOTICE. EMPLOYEES MAY BE REQUIRED TO PERFORM ADDITIONAL TASKS AND DUTIES AS DIRECTED BY THEIR SUPERVISOR, PROVIDED SUCH TASKS ARE WITHIN THE EMPLOYEE’S KNOWLEDGE, SKILLS, AND ABILITIES, OR CAN BE PERFORMED WITH REASONABLE TRAINING. NOTHING IN THIS JOB DESCRIPTION ALTERS THE AT-WILL EMPLOYMENT RELATIONSHIP OR LIMITS THE CREDIT UNION’S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THIS POSITION AT ANY TIME. Job Details Job Family Non-Manager Job Function Non-Manager Pay Type Salary Employment Indicator Remote Hiring Min Rate 77,500 USD Hiring Max Rate 79,000 USD