Radiation Detection Company

Role Description We are seeking a highly capable Data and Systems Analyst to support business operations and decision-making through high-quality data, clear requirements, and effective systems solutions. This role serves as a primary business and systems analysis resource, partnering closely with Finance and cross‑functional teams to translate business needs into scalable, well‑governed data and system solutions. The ideal candidate combines strong analytical and stakeholder leadership skills with hands‑on experience in reporting, analytics, and enterprise systems—particularly NetSuite ERP. What You'll Do - Business & Systems Analysis - Serve as the primary analyst for requirements elicitation, process analysis, and solution definition. - Analyze current-state processes and data flows; define future-state workflows, business rules, and requirements. - Translate business needs into clear functional specifications, acceptance criteria, and implementation guidance. - Maintain traceability between business objectives, requirements, and delivered solutions. - Data, Reporting & Technical Enablement - Develop and maintain reports, dashboards, queries, and analytics solutions as needed. - Investigate data issues, validate results, and support troubleshooting and production needs. - Partner with technical teams when solutions require broader development or engineering support. - Outcome Ownership & Stakeholder Partnership - Ensure delivered solutions achieve measurable business outcomes (e.g., efficiency, accuracy, risk reduction). - Define and validate KPIs and success metrics with stakeholders. - Balance competing priorities through structured analysis and clear communication. - Data Governance & Systems Management - Establish and enforce data governance standards to ensure data quality, consistency, and appropriate usage. - Manage and govern master data within NetSuite ERP. - Perform system administration tasks including user access, roles, and basic configuration. - Collaborate cross‑functionally to improve data processes and system performance. Qualifications - 3–5+ years of experience as a Data Analyst, Business Analyst, or Business Systems Analyst. - Strong experience in data analysis, reporting, and requirements documentation. - Solid understanding of data governance and data management concepts. - Experience with NetSuite ERP and CRM solutions preferred. - Experience with Snowflake (Data Warehouses), Sigma, or similar analytics tools. - Proficient in writing and optimizing SQL queries (JOINs, CTEs, window functions) for data extraction, transformation, and validation. - Strong analytical, communication, and stakeholder management skills. Benefits - Medical, Dental & Vision Insurance. - Voluntary Supplemental Insurance. - Generous PTO: 120 Hours your First Year! - Sick time. - 13 Holidays. - Company Paid Life Insurance & Short-Term Disability. - Company Paid Parental Leave. - 401K.

Join our Team as Brand & Creative Designer✨🔬☢ Radiation Detection Company is a trusted leader in dosimetry services, providing reliable radiation monitoring solutions to healthcare providers, research institutions, and industrial clients. We are committed to protecting workers and advancing radiation safety worldwide. US-Based | Remote and Hybrid Friendly - Austin Area Preferred About the Role We are seeking a highly creative and hands on Brand & Creative Designer to help shape the visual identity, brand voice, and design strategy for Radiation Detection Company. This is a very hands-on role—you’ll not only support the strategy but also design and develop tools directly, or closely manage their production through vendor partners. The ideal candidate combines strong brand and design expertise with strategic marketing insight and thrives in a fast-moving, collaborative environment. This role will be working closely with marketing leaders to create visuals for a broad spectrum of customers across healthcare, research, energy, and industrial markets. What You’ll Do Brand & Design Leadership - Support the design, brand identity, and creative direction of Radiation Detection Company. - Be a critical team member in a comprehensive brand refresh and redesign, ensuring consistency across all customer-facing materials. - Maintain and evolve brand guidelines to reflect RDC’s values, mission, and market leadership. Creative Execution (Hands-On) - Design and produce creative assets directly, including website design, sales tools, presentations, advertising campaigns, and digital/print collateral. - Where external vendors are engaged, closely oversee their work to ensure quality, consistency, and alignment with RDC’s brand standards. - Ensure that all creative output reinforces RDC’s positioning in the marketplace. Strategic Marketing Support - Partner with marketing and product teams to create new and innovative marketing tools tailored to diverse customer segments (hospitals, healthcare systems, dental and veterinary practices, independent medical offices, etc.). - Play a critical role in supporting branding and creative strategies for new product launches in both existing and emerging markets (Europe, Latin America, Department of Energy, industrial dosimetry, and beyond). Teamwork & Agility - Work closely within a small, agile marketing team to deliver high-quality work efficiently. - Bring a balance of hands-on design execution and strategic brand thinking. Qualifications - Bachelor’s degree in Design, Marketing, Communications, or related field. - 5+ years of experience in brand management, creative direction, or design-focused marketing roles. - Proven expertise in visual identity, design systems, and creative storytelling. - Strong portfolio demonstrating design, branding, and campaign development. - Proficiency with design tools (Adobe Creative Suite, Figma, or equivalents). - Experience working with and managing creative vendors and agencies. - Ability to thrive in a fast-paced, high-growth, entrepreneurial environment. Why Join Us? - Be the creative force behind redefining how RDC looks and speaks to the world. - Shape a brand that protects workers and advances radiation safety globally. - Collaborate with a passionate, agile team driving growth into new products and new markets. Benefits 💫 - Medical, Dental & Vision Insurance - Voluntary Supplemental Insurance - Generous PTO: 120 Hours your First Year! - Sick time - 13 Holidays - Company Paid Life Insurance & Short-Term Disability - Company Paid Parental Leave - 401K Ready to make an impact? Apply today and help us shape the future of dosimetry & radiation protection! 🚀 For payroll purposes: If you are applying for a remote opportunity, you must be located in one of the registered states below: Oregon, Wisconsin, Connecticut, Washington DC, California, North Carolina, Texas, Ohio, New York, Massachusetts, Kentucky, Florida, Georgia, Illinois, New Jersey

Join our Team as Brand & Creative Designer✨🔬☢ Radiation Detection Company is a trusted leader in dosimetry services, providing reliable radiation monitoring solutions to healthcare providers, research institutions, and industrial clients. We are committed to protecting workers and advancing radiation safety worldwide. US-Based | Remote and Hybrid Friendly - Austin Area Preferred About the Role We are seeking a highly creative and hands on Brand & Creative Designer to help shape the visual identity, brand voice, and design strategy for Radiation Detection Company. This is a very hands-on role—you’ll not only support the strategy but also design and develop tools directly, or closely manage their production through vendor partners. The ideal candidate combines strong brand and design expertise with strategic marketing insight and thrives in a fast-moving, collaborative environment. This role will be working closely with marketing leaders to create visuals for a broad spectrum of customers across healthcare, research, energy, and industrial markets. What You’ll Do Brand & Design Leadership - Support the design, brand identity, and creative direction of Radiation Detection Company. - Be a critical team member in a comprehensive brand refresh and redesign, ensuring consistency across all customer-facing materials. - Maintain and evolve brand guidelines to reflect RDC’s values, mission, and market leadership. Creative Execution (Hands-On) - Design and produce creative assets directly, including website design, sales tools, presentations, advertising campaigns, and digital/print collateral. - Where external vendors are engaged, closely oversee their work to ensure quality, consistency, and alignment with RDC’s brand standards. - Ensure that all creative output reinforces RDC’s positioning in the marketplace. Strategic Marketing Support - Partner with marketing and product teams to create new and innovative marketing tools tailored to diverse customer segments (hospitals, healthcare systems, dental and veterinary practices, independent medical offices, etc.). - Play a critical role in supporting branding and creative strategies for new product launches in both existing and emerging markets (Europe, Latin America, Department of Energy, industrial dosimetry, and beyond). Teamwork & Agility - Work closely within a small, agile marketing team to deliver high-quality work efficiently. - Bring a balance of hands-on design execution and strategic brand thinking. Qualifications - Bachelor’s degree in Design, Marketing, Communications, or related field. - 5+ years of experience in brand management, creative direction, or design-focused marketing roles. - Proven expertise in visual identity, design systems, and creative storytelling. - Strong portfolio demonstrating design, branding, and campaign development. - Proficiency with design tools (Adobe Creative Suite, Figma, or equivalents). - Experience working with and managing creative vendors and agencies. - Ability to thrive in a fast-paced, high-growth, entrepreneurial environment. Why Join Us? - Be the creative force behind redefining how RDC looks and speaks to the world. - Shape a brand that protects workers and advances radiation safety globally. - Collaborate with a passionate, agile team driving growth into new products and new markets. Benefits 💫 - Medical, Dental & Vision Insurance - Voluntary Supplemental Insurance - Generous PTO: 120 Hours your First Year! - Sick time - 13 Holidays - Company Paid Life Insurance & Short-Term Disability - Company Paid Parental Leave - 401K Ready to make an impact? Apply today and help us shape the future of dosimetry & radiation protection! 🚀 For payroll purposes: If you are applying for a remote opportunity, you must be located in one of the registered states below: Oregon, Wisconsin, Connecticut, Washington DC, California, North Carolina, Texas, Ohio, New York, Massachusetts, Kentucky, Florida, Georgia, Illinois, New Jersey

Join our Team as Founding Customer Success Lead - Connected Devices (Healthcare) ✨🔬☢️ Radiation Detection Company is hiring a Founding Customer Success Lead to own and execute customer support and success operations for connected electronic devices used in hospital environments. US-Based | Remote-Friendly (Central Time Preferred) | No Travel Required About the Role We are seeking a Founding Customer Success Lead to take ownership of post-sales customer support and success for connected electronic devices deployed in regulated healthcare settings. This role is execution-focused and hands-on. You will be responsible for delivering a reliable, high-quality customer experience by operating against defined service standards, processes, and expectations, while helping ensure those standards are met consistently as usage scales. You will work closely with technical, operations, and leadership teams to support hospital customers and ensure dependable device performance. What You’ll Do - Build and run the day-to-day customer success and support operation for connected devices used in hospital environments - Establish and maintain lean, repeatable workflows for customer support, onboarding, and issue resolution - Serve as the primary post-sales point of contact for hospital customers, managing issues through resolution with clear communication - Provide first-line technical troubleshooting for connected devices and associated software, coordinating escalations as needed - Support customer onboarding by ensuring setup, training, and support handoffs are completed consistently - Own operational follow-through including replacements, returns, and customer requests - Track customer issues and outcomes to identify patterns and improvement opportunities - Communicate customer feedback and recurring issues to internal technical and operations teams Key Skills - Experience building lean, scalable customer success or support processes in a startup or early-stage environment - Customer-facing support experience in healthcare, medical device, or other regulated environments - First-line technical troubleshooting for connected hardware and software products - Strong operational execution, including inbound support management, issue tracking, escalation, and follow-through - Ability to work independently and collaborate effectively with engineering, operations, and leadership in a lean team Preferred Skills (Nice-to-Have) - Experience supporting hospital IT, clinical operations, or medical device customers - Background in hardware-enabled or connected device products - Experience working with distributor- or channel-supported customer models - Familiarity with customer support and CRM tools (e.g., Zendesk, HubSpot, Salesforce) - Prior experience as an early or founding Customer Success hire Soft Skills - Comfortable operating as a generalist, taking on a wide range of customer support, technical, and operational tasks - Highly reliable and detail-oriented, with strong follow-through - Clear, calm communicator in high-stakes or time-sensitive customer situations - Adaptable and effective in startup environments with changing priorities - Strong sense of ownership and accountability for customer outcomes Benefits 💫 - Medical, Dental & Vision Insurance - Voluntary Supplemental Insurance - Generous PTO: 120 Hours your First Year! - Sick time - 13 Holidays - Company Paid Life Insurance & Short-Term Disability - Company Paid Parental Leave - 401K Ready to make an impact? Apply today and help us shape the future of dosimetry & radiation protection! 🚀

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a highly motivated and strategic Product Marketing Manager to lead new product roll out, market research, go-to-market strategy, and product marketing initiatives across diverse verticals. This role will drive the positioning, messaging, and market growth for our existing suite of services while shaping the introduction of new products to expand into both domestic and international markets. The ideal candidate combines analytical rigor with creative storytelling, has a deep understanding of B2B marketing dynamics, and is passionate about serving customers in healthcare, research, and industrial settings. What You'll Do - Market Research & Strategy: - Conduct in-depth market research to assess total addressable markets (TAM) across a breadth of healthcare, industrial, government and other serviceable verticals including hospitals, healthcare systems, dental offices, veterinary practices, and independent medical offices. - Evaluate emerging opportunities in new verticals, including international markets, Department of Energy and other government applications, and industrial dosimetry. - Develop market sizing, competitive analysis, and customer segmentation to inform strategic decisions. - Existing Products & Services: - Refine and maintain sales tools, collateral, website content, and messaging to ensure alignment with customer needs and industry trends. - Partner with Sales Enablement to update presentations, training materials, and case studies. - Ensure consistent messaging and positioning across all channels. - New Product Development & Launch: - Collaborate with product management and R&D to support new product development, including pricing strategy and revenue forecasting, market positioning and differentiation, and development of sales enablement tools and launch campaigns. - Lead go-to-market execution for product rollouts, including website content, outbound messaging, and promotional campaigns. - Global Market Expansion: - Research and validate new market opportunities in international regions (Europe, Latin America) and additional sectors. - Develop entry strategies, including regulatory considerations, pricing models, and localized messaging. Qualifications - Bachelor's degree in Marketing, Business, or related field (MBA a plus). - 5+ years of experience in product marketing, B2B marketing, or related roles. - Proven success in market research, go-to-market strategy, and product launches. - Strong understanding of healthcare and/or industrial markets preferred. - Excellent communication and storytelling skills, with the ability to simplify complex concepts. - Experience working cross-functionally with sales, product, R&D, and leadership teams. - Ability to manage multiple projects and prioritize in a fast-paced environment. Benefits - Medical, Dental & Vision Insurance - Voluntary Supplemental Insurance - Generous PTO: 120 Hours your First Year! - Sick time - 13 Holidays - Company Paid Life Insurance & Short-Term Disability - Company Paid Parental Leave - 401K