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Account Manager – Gerente de Contas
Location
Brazil
Posted
9 days ago
Salary
0
Seniority
Senior
Job Description
Account Manager – Gerente de Contas
Cartpanda
• Work closely with clients, ensuring a personal, consultative, and trusted day-to-day experience; • Deeply understand each client's pain points and needs, propose improvements, and proactively follow up on solutions; • Conduct follow-up calls, strategic alignments, and recurring consultative support; • Act as a bridge between clients and internal teams, ensuring speed and efficiency in addressing requests; • Identify opportunities to improve clients' processes and operations, contributing to better results and performance; • Occasionally hold in-person meetings with clients when necessary.
Job Requirements
- Previous experience in Customer Success, Account Management, or client relationship roles;
- Intermediate to advanced English;
- Excellent verbal and written communication skills;
- Proactive, organized, and able to build strong relationships;
- Ability to manage multiple clients and priorities simultaneously;
- Plus: experience in SaaS, technology, or payment solutions.
Benefits
- Meal/food allowance loaded on a Flash card;
- SulAmérica health plan with no co-payments;
- Life insurance;
- Childcare assistance.
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