Franciscan Health

Title: Health Unit Coordinator Location: Lafayette United States Job type: Onsite Time Type: part Time Job Description: Franciscan Health Lafayette East Campus 1701 S Creasy Ln Lafayette, Indiana 47905 WHO WE ARE Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT - PRN, Part-time as needed - Weekdays/Weekends/Holidays on Day/Evening shifts - Respond to call lights and direct the inquiry to the appropriate party; activate alerts; monitor tube system where applicable and utilizes proper response etiquette. - Greet and assist patients, visitors, physicians, students, and staff; answers their questions utilizing appropriate response standards and coordinate the activities of nursing staff, physicians, hospital departments, patients and visitors to act as a first line customer service advocate. - Facilitate communication of patient information, working within the unit as well as with other units and departments; report pertinent information in a timely and accurate manner to ensure appropriate parties have all needed. - Answer multi-line telephones answering the caller's questions or directing the caller to the appropriate party; utilize proper telephone etiquette and respond within the defined service standards. - Provide unit support by assisting with bed assignments and maintaining accurate patient locations in Epic. - Assist in the onboarding and training of new employees to ensure all employees receive consistent and accurate information. - Transcribe physician orders as required, utilizing basic knowledge of anatomy and physiology, disease process, medical terminology, and accepted abbreviations to ensure timely and accurate completion of patient care records in accordance with policies and procedures. QUALIFICATIONS - High School Diploma/GED Required - 1 year Healthcare or related experience Preferred - Basic Life Support Program (BLS) - American Heart Association Required within 90 Days and - Health Unit Clerk (HUC) Preferred and - Certified Nursing Assistant (CNA) Preferred TRAVEL IS REQUIRED: Never or Rarely EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity.

Title: Coding Denial Analyst Hospital Inpatient Location: Indiana , United States Department : Coding Hospital Location : Work From Home, Indiana Scheduled Weekly Hours : 40 Shift : Day Schedule : Regular Full time Work From Home : Yes Job Description: Work From Home Work From Home Work From Home, Indiana 46544 The Hospital Inpatient Coding Denial Analyst is responsible for addressing coding related denials across Franciscan Alliance. Additionally, the Coding Denial Analyst monitors denial results and notifies Coding Leadership of any identified trends. WHO WE ARE With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT - Develops and submits well-supported appeal letters related to coding denials utilizing excellent written and communication skills. - Reviews, researches, and responds to inquiries, denial management, and follow-up questions, according to Coding Department approved resources. - Reviews and processes claims and edits for accuracy and insurance and coding compliance. - Utilizes official coding guidelines and follows established policies and procedures, to determine accurate code selection based upon documentation in the medical record. - Acts as a subject matter expert for coding, billing and payer edits and denials. - Assesses and ranks denials priority to align with Rev Cycle goals. - Assesses denial and takes action to adjust claim data and resubmit corrected claim, prepare and coordinate appeal response, and prepare avoidable write off documentation. - Collaborates with coding leadership, to improve key performance indicators through trending denials. - Coordinates timely response to denials, reaching out to other Franciscan Alliance departments, as well as payers when necessary through denial resolution. - Recommends improvements/adjustments to workflow and system build in response to changes in reimbursement methodology, coding guidelines, regulatory standards, or department workflow changes to prevent denials. QUALIFICATIONS - Associate's or Bachelor's Degree for Health Information Management - Preferred - High School Diploma/GED - Required - 3 years Coding - Required - 1 year Coding Denials/Payer Experience - Preferred - Certified Coding Specialist (CCS) - American Health Information Management Association (AHIMA) - Required - Registered Health Information Technician (RHIT) - American Health Information Management Association (AHIMA) - Preferred - Registered Health Information Administrator (RHIA) - American Health Information Management Association (AHIMA) - Preferred TRAVEL IS REQUIRED: Never or Rarely JOB RANGE: Coding Denial Analyst - Hospital Inpatient $51001.60-$75868.00 INCENTIVE: Not Applicable EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity.

Title: ER Reimbursement Specialist Location: Home United States Job Description: Work From Home Work From Home Work From Home, Indiana 46544 The Emergency Room Reimbursement Specialist evaluates the emergency room visit documentation for accurate and complete charge capture, assessing for gaps in documentation with regards to clinical information, and querying the providers when necessary. WHO WE ARE With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT - Schedule: Monday thru Friday | 8 am - 5 pm - Start time is flexible - Conduct an investigation and assessment regarding payment discrepancies. - Identify and implement necessary actions to ensure appropriate outcomes are met. - Conduct and coordinate third party audits. - Advise and inform management of reimbursement issues. QUALIFICATIONS - High School Diploma/GED - Required - Associate's Degree Allied Health Profession - Preferred - 4 years Emergency Room coding/ charging, Revenue Cycle, billing experience - Required - 4 years Emergency Room clinical experience - Required - No Experience required if candidate holds an active RHIT, RHIA, or CCS - Certified Coding Specialist (CCS) - American Health Information Management Association (AHIMA) upon hire - Preferred or - Registered Health Information Technician (RHIT) Candidate - American Health Information Management Association (AHIMA) credential obtained within 1 year of hire - Preferred or - Registered Health Information Administrator (RHIA) Candidate - American Health Information Management Association (AHIMA) credential obtained within 1 year of hire - Preferred TRAVEL IS REQUIRED: Never or Rarely JOB RANGE: Emergency Room Reimbursement Specialist $18.02 - $23.43 INCENTIVE: Not Applicable EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

Title : Billing Specialist Location: Home United States Job Description: Work From Home Work From Home Work From Home, Indiana 46544 The Billing Specialist ensures the timely and accurate submission of insurance claims to all third-party payers and documents billing activity in the patient accounting system. WHO WE ARE Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU WILL DO - Growth Opportunities! - Flex time, 40 hours per week Monday through Friday 7am to 9am start time, 8-hour shift. - Work daily electronic billing file and submits insurance claims to third party payers. - Review daily edit reports from the billing system and makes necessary corrections to allow electronic submission. - Review error reports from electronic payers; identifies errors and makes appropriate corrections to ensure accurate claim submission. - Review Payer status reports and ensure all claims have been accepted at the payer site. - Process re-bills as requested by collectors. QUALIFICATIONS - Required High School Diploma/GED - 2 years Patient Accounting, specifically billing, collections, customer service, or cash application Preferred - 1 year Working knowledge of Microsoft Office Applications, Medical and Managed Care Contract terminology, and demonstrated knowledge of Revenue Cycle procedures Preferred TRAVEL IS REQUIRED: Never or Rarely JOB RANGE: Billing Specialist $15.50-$19.63 INCENTIVE: Not Applicable EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

• Responsible for addressing coding related denials across Franciscan Alliance • Monitors denial results and notifies Coding Leadership of any identified trends • Develops and submits well-supported appeal letters related to coding denials utilizing excellent written and communication skills • Reviews, researches, and responds to inquiries, denial management, and follow-up questions • Reviews and processes claims and edits for accuracy and insurance and coding compliance • Utilizes official coding guidelines and follows established policies and procedures • Acts as a subject matter expert for coding, billing and payer edits and denials • Assesses and ranks denials priority to align with Rev Cycle goals • Collaborates with coding leadership, to improve key performance indicators through trending denials • Coordinates timely response to denials

• Timely and accurate submission of insurance claims to third-party payers • Document billing activity in the patient accounting system • Review daily edit reports and make necessary corrections for submission • Process re-bills as requested by collectors

Emergency Room Reimbursement Specialist Location: Home United States Department : Coding Hospital Location : Work From Home, Indiana Scheduled Weekly Hours : 40 Shift : DaySchedule : Regular Full time Work From Home : Yes Job Description: Work From Home Work From Home Work From Home, Indiana 46544 The Emergency Room Reimbursement Specialist evaluates the emergency room visit documentation for accurate and complete charge capture, assessing for gaps in documentation with regards to clinical information, and querying the providers when necessary. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT - Schedule: Monday thru Friday | 8 am - 5 pm - Start time is flexible - Conduct an investigation and assessment regarding payment discrepancies. - Identify and implement necessary actions to ensure appropriate outcomes are met. - Conduct and coordinate third party audits. - Advise and inform management of reimbursement issues. QUALIFICATIONS - High School Diploma/GED - Required - Associate's Degree Allied Health Profession - Preferred - 4 years Emergency Room coding/ charging, Revenue Cycle, billing experience - Required - 4 years Emergency Room clinical experience - Required - No Experience required if candidate holds an active RHIT, RHIA, or CCS - Certified Coding Specialist (CCS) - American Health Information Management Association (AHIMA) upon hire - Preferred or - Registered Health Information Technician (RHIT) Candidate - American Health Information Management Association (AHIMA) credential obtained within 1 year of hire - Preferred or - Registered Health Information Administrator (RHIA) Candidate - American Health Information Management Association (AHIMA) credential obtained within 1 year of hire - Preferred TRAVEL IS REQUIRED: Never or Rarely JOB RANGE: Emergency Room Reimbursement Specialist $18.02 - $23.43

• Reviews and codes patient records in hospitalist rounds and office visits • Determines when documentation should be utilized for appropriate assignment of ICD diagnosis codes • Validates accurate representation of patient's clinical picture, treatment, and diagnoses • Identifies when documentation relevant to the coding process is missing • Meets defined coding accuracy standards and productivity standards • Remains current with coding and industry changes through participation in educational opportunities

• Act as the liaison between clinic managers and Epic Cadence and Ambulatory teams to ensure communication is accurate related to the requested change or provider build requests. • Act as the liaison between the Contact Center and clinic staff to ensure communication is standardized regarding scheduling changes and new scheduling guidelines. • Arranges for new provider schedule builds and termination of providers to assist with scheduling accuracy, decrease scheduling errors, and data accuracy. • Work with Epic Cadence/Radiant/Other teams to ensure providers or resources are assigned the correct visit types for their practice so reports and dashboards show accurate data. • Optimize the automation of provider changes form to clinic managers to increase ease of communication and accessibility.

Title: HIM Analyst Location: IL, IN, US Job Description: Work From Home Work From Home Work From Home, Indiana 46544 We take the accuracy, completeness and compliance of our medical records very seriously. We require Health Information Management to do the same. This is a true data management job - from compiling reports to presenting analysis in front of upper management. It requires a system data expert with great communication skills and sound judgment. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT - Assist manager with projects, committees, and activities. - Responsible for all HIM activities related to DNB such as identification and follow-up related to incomplete documentation. - Run departmental statistics, monitor EHR work queues and report any deficiencies, and missing documentation to the appropriate department. - Work with providers and department leadership, to ensure the timely completion of missing documentation elements. - Apply understanding of coding workflows and coding flag use to achieve documentation completion in support of the revenue cycle. - Assist with the development and maintenance of policies, procedures, and educational material related to documentation completion and the DNFB workflow. - Generate, interpret, and analyze trends and displays and disseminate information, to support decisions and effect process improvements. - Serve as a subject matter expert regarding required documentation elements and content requirements, such as complete physician orders. - Identify and process improvements to the HIM/Coding workflow, especially as it relates to missing documentation and DNB. QUALIFICATIONS - Schedule: Monday - Friday | 8 am - 5 pm Flexible start time - Associate's Degree Health Information Management - Required - Bachelor's Degree Health Information Management - Preferred - 2 years Health Information Management - Preferred - Working knowledge of Microsoft Excel - Preferred - Detail oriented with the ability to prioritize tasks and maintain accuracy under deadlines - Required - Registered Health Information Administrator (RHIA) - American Health Information Management Association (AHIMA) - Required or - Registered Health Information Technician (RHIT) - American Health Information Management Association (AHIMA) - Required TRAVEL IS REQUIRED: Never or Rarely JOB RANGE: HIM Analyst $44,657.60 - $61,422.40 INCENTIVE: Not Applicable EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.