Role Description Beyonk Group is hiring a Product Test Analyst to join our small Product team, reporting to our lead QA Engineer and working across both of our ticketing platforms - Beyonk and BookingHound. - Develop deep subject matter expertise across Beyonk and BookingHound, including the provider dashboards, customer-facing booking flows, POS, and partner integrations. - Hold a very high bar on quality, stability, and usability across both products. - Own sign-off on feature & fixes before they are released to production. - Run thorough manual and exploratory testing on new features and fixes. - Validate work against acceptance criteria and challenge gaps in requirements. - Reproduce, isolate, and clearly document bugs reported internally and by customers. - Test newer extensions of the products including our MCP work and other tools. - Build a robust manual regression test suite. - Identify key areas of the products where we could benefit from building automation tests. - Support incident response when issues reach production, helping diagnose, contain, and learn from them. - Act as the first point of contact for technical issues escalated from Customer Success. - Work with Customer Success & Product teams to assess urgency, impact, and priority of customer-reported issues. - Reproduce issues, gather evidence, and raise high-quality Linear tickets. - Help Customer Success troubleshoot product knowledge questions. - Feed recurring issues back into product, documentation, and QA processes. - Work with lead QA Engineer to identify recurring issues and propose process or tooling changes. - Understand product development lifecycle and how you impact each stage. - Pair with Engineering and Product team early in the delivery process. - Provide structured feedback on tickets, designs, and technical approaches. Qualifications - 1-3 years of QA experience in a software product environment, ideally B2B SaaS. - Experience as a QA Technician/Tester, Product Test Analyst, or transferable skills from another role (e.g., Customer Success). - Strong manual and exploratory testing skills. - A keen eye for detail and the patience to dig into harder-to-reproduce issues. - Genuine curiosity about how products work end to end. - Solid working knowledge of browsers and browser technologies. - Comfortable working alongside Customer Success and communicating clearly with non-technical colleagues. - Clear, precise written communication, particularly when documenting bugs and test cases. - Strong commercial judgement. - Comfortable in a small, fast-paced team. Requirements - Some of the tools and apps we use regularly are: Linear, Slack, Sentry, Figma, Browserstack, Chrome DevTools, Claude, Stripe, and more. Benefits - Real responsibility from the start - You will be trusted to hold the quality bar on software that real customers depend on. - Exposure across the business - You will work closely with Engineering, Product, and Customer Success. - Opportunities to learn and progress - Opportunities to grow into broader QA, automation, or adjacent roles. - A team that takes ownership - A small, driven team that cares about doing things properly. - A culture of contribution - You will help improve processes.

• Partner with Product teams to identify analytical needs and support data-driven product development initiatives • Analyse user behaviour, product performance, and customer journeys to uncover meaningful insights and opportunities for optimisation • Create and maintain dashboards, reports, and visualisations to monitor key product KPIs including: Engagement, Retention, Conversion, Feature adoption • Support product strategy and prioritisation through performance analysis and ongoing monitoring • Work closely with Product, UX, Engineering, and Marketing teams to define KPIs, success metrics, and experimentation goals • Conduct ad-hoc analysis on user trends, product performance, and emerging business opportunities • Support experimentation initiatives including A/B test setup, monitoring, and result interpretation • Ensure analytics implementation and tracking quality by partnering closely with technical teams • Translate complex findings into clear and actionable recommendations for both technical and non-technical stakeholders • Contribute to analytics tooling, best practices, documentation, and process improvements • Stay updated with emerging trends and analytical methodologies to continuously enhance product insights capabilities

Role Description The Actuarial Analyst 2, Analytics/Forecasting analyzes and forecasts financial, economic, and other data to provide accurate and timely information for strategic and operational decisions. You will: - Establish metrics and provide data analyses. - Work directly to support business intelligence. - Evaluate industry, economic, financial, and market trends to forecast the organization's short, medium, and long-term financial and competitive position. - Report to the Associate Director, Actuarial Analytics/Forecasting. - Ensure data integrity by developing and executing necessary processes and controls around the flow of data. - Collaborate with stakeholders to understand business needs/issues, troubleshoot problems, conduct root cause analysis, and develop cost-effective resolutions for data anomalies. - Understand department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Qualifications - Bachelor's Degree - Successful completion of at least 3 actuarial exams - Demonstrated ability to articulate ideas effectively in both written and oral forms Requirements - Experience in SAS, SQL, or Python (preferred) - Comfort in communicating technical concepts to non-actuarial audiences (preferred) - Experience with pharmacy claims (preferred) Benefits - Medical, dental, and vision benefits - 401(k) retirement savings plan - Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave) - Short-term and long-term disability - Life insurance - Bonus incentive plan based on company and/or individual performance

Role Description The CPQ Product Enablement analyst is pivotal in leading the strategic deployment and optimization of new offers to our global quoting and ordering tool to empower our sales force to "sell more" and "sell faster." This role will spearhead initiatives aimed at enabling and launching offers across multiple MSI portfolios. - Lead advanced strategy, design, and implementation of complicated products into our sales & selling tools such as CPQ (Configure-Price-Quote) and OCC (Oracle Commerce Cloud). - Strategically plan and oversee the launch of new Software, Mobile Video and Cybersecurity offers to diverse user groups, ensuring alignment with business objectives. - Act as the senior representative for Sales, collaborating with cross-functional teams including Product Orderability, Product Management, Finance, Sales, Sales Operations, IT, and others to drive and launch strategic enablement-centered projects. - Develop and implement advanced offers and enhancements tailored for internal and external users across all business regions. - Gather high-level business requirements and develop innovative business processes as part of strategic design activities. - Serve as the subject matter expert on go-to-market processes and channel strategies, providing strategic insights and guidance. - Develop comprehensive use cases, test scenarios, and guide the creation of test scripts. Oversee user acceptance testing to ensure top-tier functionality. - Author and maintain high-quality business process, present and deliver training to sales stakeholders. - Establish and execute robust business readiness plans for new tool and/or capability launches, encompassing change management, communication, and support strategies. - Formulate and drive complex strategies to enhance tool adoption, streamline efficiencies, and maximize benefits for the Sales team. Qualifications - Bachelor's Degree; advanced degrees or relevant certifications are a plus. - 3+ years of experience in Business Operations, Sales, Product Planning, Sales Enablement, or related strategic roles. - Demonstrated experience in Project Management, with a strong preference for those with a track record of managing large-scale, and complex projects. - Exceptional multi-tasking and organizational skills, with the capability to manage and prioritize multiple strategic initiatives under tight deadlines. - Highly self-motivated, with the ability to operate independently and provide strategic direction in a dynamic, fast-paced environment. - Proven ability to foster collaborative and effective working relationships, building consensus and driving strategic initiatives with cross-functional teams including Regional Sales Operations, Channel Operations, IT, Software Enterprise, Services, Drop Ship, Legal, Marketing, Finance, Presales, Order Management, Post Sales, Supply Chain, and Credit. - Keen attention to detail and complex problem-solving abilities from both an operational and strategic perspective. - Superior communication skills, both verbal and written, with the ability to convey large-scale complex concepts to a diverse audience. - Experience working with ERP systems, Salesforce CRM, and other Business Operations IT applications. Requirements - Bachelor's Degree; advanced degrees or relevant certifications are a plus. - 3+ years of experience in Business Operations, Sales, Product Planning, Sales Enablement, or related strategic roles. - Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Benefits - Incentive Bonus Plans - Medical, Dental, Vision benefits - 401K with Company Match - 10 Paid Holidays - Generous Paid Time Off Packages - Employee Stock Purchase Plan - Paid Parental & Family Leave - and more!