Implementation Project Manager

Project ManagerProject ManagerFull TimeRemoteMid LevelTeam 10,001+Since 2016H1B SponsorCompany SiteLinkedIn

Location

Spain

Posted

8 days ago

Salary

0

Seniority

Mid Level

Bachelor Degree2 yrs expEnglish

Job Description

Implementation Project Manager

Fortive

• Serve as a functional and domain expert on ServiceChannel, with a strong understanding of facilities management, maintenance operations, and multi-site service delivery • Lead customer discovery sessions to understand facilities workflows, service models, vendor structures, and operational constraints • Translate facilities and maintenance requirements into detailed project plans aligned with scope, budget, and delivery timelines • Guide customers through configuration, training, testing, and go-live with a strong focus on real-world operational adoption • Communicate technical and functional concepts clearly to both technical and non-technical stakeholders, including facilities and operations leaders • Build strong working relationships with cross-functional teams (Customer Success, Product, Engineering, Global teams) and provide delivery leadership • Deliver end-to-end client support, including configuration recommendations, platform training, and integration support • Troubleshoot complex functional and technical issues related to facilities workflows, vendors, and service execution • Manage customer and internal resources to meet milestones and ensure predictable, high-quality delivery • Participate in cross-functional initiatives to advocate for facilities-driven customer needs and continuously improve the client experience • Mentor junior project managers on implementation methodology, facilities best practices, and customer engagement

Job Requirements

  • Bachelor’s degree or equivalent professional experience
  • 2+ years managing enterprise software implementations (CRM, EAM, FM, or similar platforms)
  • Strong understanding of Service Delivery environments
  • Proven experience managing all phases of the enterprise implementation lifecycle
  • Demonstrated ability to deliver complex, multi-stakeholder implementations for enterprise customers
  • Strong problem-solving skills with the ability to independently resolve customer issues
  • Excellent written and verbal communication skills
  • Strong organizational skills with the ability to manage multiple projects, priorities, and budgets
  • Ability to mentor and support other project managers
  • Willingness to travel up to 40%

Benefits

  • Medical, dental, vision, life and LTD insurance
  • HSA
  • 401(k) retirement plan

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