Role Description The Business Systems Analyst II role is responsible for engaging with various business units to translate business needs into quality software solutions and assists in the design, development, and implementation of identified solutions following Agile Software development practices. This also includes the operational support for all managed enterprise-wide software solutions. - Oversees all aspects of the Software Development Lifecycle for enterprise-wide software solutions by reviewing, analyzing, and creating detailed documentation of business unit needs, including workflow, program functions, and steps required to implement technical business processes. - Drives efficient and effective joint business/IT requirements and solution discussions in addition to stakeholder review meetings. - Provides high-quality analytical system solutions for key stakeholders. - Identifies software functional gaps and opportunities for improvement. - Collaborates with product owners to create product backlog by using Agile practices. - Creates user stories with relevant acceptance criteria. - Participates with the implementation of projects as technical subject matter expert from beginning to completion. - Participates in scrum events such as daily scrums, sprint planning, backlog refinement, sprint retrospective, and reviews. - Supports Agile practices and encourages the improvement of service. - Designs, creates, and documents process flows, technical requirements list, specifications, diagrams, scenarios, mockups, and/or models for the development team using Visio, MS Word, Excel, PDF, SharePoint, and other like tools. - Provides Tier 2 application support to uphold day-to-day business line operations, including the resolution of all internal tickets to a timely and successful resolution for all Enterprise-wide managed software solutions. - Troubleshoots issues, assists in triage, and assesses risk and serves as escalation points for incident management. - Manages administrative functions such as customizations of forms, fields, reports, and creates saved searches, dashboards, workflows, role-based access management, and reporting support. - Effectively works to resolve business line application requests or reported issues through effective listening skills, positive action, information gathering, and/or ticket escalation. - Keeps application users regularly informed on progress and resolution for all application issues reported and in alignment with internal service level agreements using clear communication. - Collaborates and coordinates with third-party service providers or other internal technical teams to address software needs-based solutions and production issues with implemented resolutions and consistent follow-up. - Establishes and maintains strong working relationships with business line, other internal technical teams, and third-party service providers needed to improve Enterprise-wide software solutions. - Participates in on-call support for critical response to after-hour application impairments or major outages as needed. Qualifications - Minimum two-year degree in Information Technology, Project Management, or Business Administration required, or 2 years of experience. - Bachelor’s degree in Business Administration, Accounting, Information Technology, Engineering, Management, or related field preferred with 2+ years of experience. - Equivalent work experience may be considered in lieu of a 2-year degree. - Agile certifications preferred. - Four years or more experience in financial or health services, including technical business analysis, product development, and process improvement. - Experience working in an Agile environment or Azure ecosystem (DevOps) strongly desired. Requirements - Knowledge of commonly used financial industry concepts, practices, and guidelines. - Knowledge of existing Credit Union products, services, and overall operational guidelines, especially as it relates to various delivery channels. - Excellent oral communication, presentation, and technical writing skills. - Strong research, technical analysis, planning, and organizational skills. - Ability to use logical reasoning when interpreting facts. - Experience with medium to large enterprise software systems, as well as the ability to learn new systems quickly. - Ability to analyze and document complex technical business processes. - Ability to make observations, examinations, evaluations, and recommendations. - Ability to execute projects and direct team members to implement system upgrades and enhancements. - Strong PC skills. Benefits - Carry and respond to a cell phone 7 days a week. - May need to diagnose problems from home, occasionally may need to travel to site to correct problems either by car or public conveyance. - Prolonged sitting throughout the workday with occasional mobility required. - Corrected vision within the normal range. - Hearing within normal range. A device to enhance hearing will be provided if needed. - Ability to lift 20 lbs. as may be required. - Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc. - Occasional travel may be required locally, statewide, and throughout the United States to attend seminars and vendor group meetings. Overnight travel and evening schedules included. - Occasionally required to change work hours or work long hours including working on weekends to accomplish tasks.

Role Description The Senior Business Systems Analyst is responsible for translating business data needs into data warehousing and reporting solutions through close collaboration with business teams to identify business requirements enabling data driven decision making throughout the enterprise. - This role covers all aspects of the Software Development Lifecycle with respect to data warehousing and reporting solutions. - Requirements analysis, report content identification and report functionality analysis, SDLC documentation, and other recommend designs/solutions will be necessary to meet business or other requirements. - Determine and recommend reporting enhancements or improvements for existing as well as new processes through the use of enterprise business intelligence tools. - Document business requirements (BRDs) and functional design specifications (FRDs) for conversions, interfaces and reports. - Drive efficient and effective joint business/IT requirements and solution discussions in addition to stakeholder review meetings. - Identify functional gaps and opportunities of improvement. - Coordinate and drive issue resolution with cross-functional teams during the design and development process. - Work closely with users to define and document use cases, scenarios and test scripts. - Prepare and execute test plans to ensure solution/design meet business requirements. - Create documentation for processes, training and operational support. - Ensure requirements are delivered in timely stages, allowing the design and development to make the necessary progress. - Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance. - Ensure solutions within the environment follow established guidelines. - Research, define and evaluate data requirements and specifications for departmental projects. - Perform evaluations of data and data structures from disparate systems. - Mentors and trains other Business Systems Analyst as needed. - Act as liaison between business clients and technical staff throughout the life cycle of projects or process improvements. - Stay current with technology trends, solutions and vendors. - Perform other job-related duties as necessary. Qualifications - Bachelor’s degree in Computer Science or related field or equivalent work experience. - Combined minimum 7-10 years’ progressive experience in business requirements analysis and data analysis. - High intermediate to expert SQL skills are a must. - Previous experience with data modeling, data analysis, data quality analysis and report development desired. - Exposure to a diverse enterprise application landscape with a solid understanding of how data flows through a business is critical. Requirements - Must be proficient at analyzing data with SQL, TSQL PSQL or Excel. - Ability to access and analyze data in complex data models with little supervision or input is a must. - Scripting experience with Bash, Powershell, Python or Perl desired. - Excellent analytical and technical skills in varied IT technologies. - Excellent complex problem-solving skills. - Ability to quickly comprehend the functions and capabilities of new and existing technologies. - Project and program management capabilities. - Proven experience in executing system and integration testing. - Proficient in requirements definition, evaluation and documentation. - Excellent planning and organization skills. - Strong communication and interpersonal skills, with the ability to influence technical and non-technical parties. - Ability to work with technical and business-oriented teams. Benefits - Carry and respond to a cell phone 7 days a week. - Prolonged sitting throughout the day. - Must possess sufficient manual dexterity to skillfully operate applicable computer hardware, software and a variety of hand tools and standard office equipment. - Corrected vision in the normal range. - Corrected hearing in the normal range. - Occasional bending, stooping, and standing on a stepladder. - Lifting and carrying up to 50 pounds. Company Description This job description provides an overview of the general scope and level of work expected to be performed, but it is not an exhaustive list of all duties or responsibilities associated with the position. The Credit Union reserves the right to modify, add, or remove duties as needed without advance notice.

Title: Senior Backend Engineer (Distributed Systems) Location: Continental United States Work Type: Remote, Full Time Job Description: Bright Vision Technologies is a forward-thinking software development company dedicated to building innovative solutions that help businesses automate and optimize their operations. We leverage cutting-edge technologies to create scalable, secure, and user-friendly applications. As we continue to grow, we’re looking for a skilled Senior Backend Engineer (Distributed Systems) to join our dynamic team and contribute to our mission of transforming business processes through technology. This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential. Job Title: Senior Backend Engineer (Distributed Systems) Location: 100% Remote (Continental United States) Position Type: In-house Bright Vision Technologies SOW engagement (no third-party client or vendor) Experience: 6+ years Sponsorship: No new H1B sponsorship available. H1B transfers welcomed for qualified candidates. Employment Type: Full-time, direct W2 with Bright Vision Technologies (no C2C, no 1099, no third-party) Engagement: Long-term, multi-year, aligned to the Bright Vision SOW delivery roadmap Compensation: Competitive base salary commensurate with experience, plus benefits. Employment Terms & Visa Policy This is a 100% remote, full-time, direct W2 position with Bright Vision Technologies. This role is part of Bright Vision Technologies’ in-house Statement of Work (SOW) engagement. The client, end customer, and employer for this position is Bright Vision Technologies — there is no third-party client, vendor, or implementation partner involved. We do not engage in C2C, 1099, or third-party arrangements for this role. BUT STRICTLY NO C2C/1099/3RD PARTY COMPANIES. ALL OUR ROLES ARE W2 AND NO 3RD PARTY BROKERING PLEASE. Candidates must be willing to work directly as a full-time W2 employee of Bright Vision Technologies and contribute to our in-house SOW deliverables. No new H1B sponsorship is available for this role. However, candidates who are currently on a valid H1B visa and require a transfer are welcome to apply. We will support H1B transfers for qualified candidates. For every role, a technical coding assessment is mandatory. Please apply only if you are confident in your technical abilities and hands-on experience. Job Summary We are seeking a Senior Backend Engineer with deep expertise in distributed systems to design, build, and operate large-scale, high-throughput backend services that power mission-critical workloads. In this role you will architect the core platforms that other engineering teams build on, focusing on scalability, reliability, performance, and clean engineering practices. The ideal candidate will combine strong fundamentals in computer science with practical, battle-tested experience operating distributed systems at scale, and will be comfortable navigating the trade-offs between consistency, availability, and latency. Key Responsibilities - Design and implement large-scale distributed backend systems using Java, Go, Scala, or similar high-performance languages. - Architect data partitioning, replication, and consistency strategies appropriate to each workload’s requirements. - Build resilient APIs and event-driven services with strong observability, idempotency, and graceful degradation patterns. - Optimize systems for latency, throughput, and cost, using profiling, benchmarking, and load testing. - Lead detailed architecture reviews, technical design discussions, and trade-off analyses. - Implement robust failure-handling patterns including retries, timeouts, circuit breakers, bulkheads, and saga workflows. - Design and operate data stores at scale, including relational, key-value, document, and search engines. - Build comprehensive observability into services with structured logs, metrics, and distributed tracing. - Drive incident response and post-incident learning for critical backend services. - Mentor mid-level engineers and lead by example in code quality, design, and operational rigor. - Partner with SRE and platform teams to drive reliability improvements and reduce operational toil. - Contribute to long-term architecture and platform strategy, helping shape multi-year technical roadmaps and ensuring near-term execution remains aligned with the broader engineering direction. - Maintain comprehensive, current technical documentation — including architecture diagrams, design decisions, configuration references, runbooks, and operational procedures — so that the system remains supportable, auditable, and easy to onboard new engineers onto over time. Required Qualifications - Bachelor’s or Master’s degree in Computer Science or a related discipline. - Six or more years of professional backend engineering experience, with significant time on distributed systems. - Strong programming skills in Java, Go, Scala, or similar. - Deep understanding of distributed systems concepts, including consensus, replication, and CAP trade-offs. - Hands-on experience with high-throughput message systems such as Kafka. - Experience operating systems at scale, including capacity planning and performance tuning. - Strong SQL skills and experience with both relational and NoSQL data stores. - Hands-on experience with major cloud platforms (AWS, Azure, or GCP). - Strong debugging and root-cause analysis skills. - Excellent communication, documentation, and mentorship skills. Preferred Qualifications - Experience leading complex technical initiatives across multiple teams. - Hands-on experience with Kubernetes-based platforms in production. - Exposure to service-mesh technologies (Istio, Linkerd). - Familiarity with chaos engineering practices and tools. - Open-source contributions to relevant distributed systems projects.

• Own and optimize Microsoft 365 services (Teams, SharePoint, Exchange, OneDrive, Copilot) • Drive adoption of M365 Copilot and modern collaboration tools • Lead clear, end-user focused communication for M365 changes and updates • Ensure platform performance, security, and compliance • Partner with business and IT to deliver M365 solutions aligned to needs • Establish standards, documentation, and best practices • Act as escalation point for complex issues and mentor team members • Track usage and adoption to drive continuous improvement