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Heinsohn logo
Heinsohn

Heinsohn Business Technology

Senior Genesys Developer

Software EngineerSoftware EngineerFull TimeRemoteSeniorTeam 1,001-5,000Since 1977H1B No SponsorCompany SiteLinkedIn

Location

Argentina

Posted

23 days ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglishSpanishCloud

Job Description

Senior Genesys Developer

Heinsohn

• Design, develop, and configure solutions within Genesys platforms • Participate in integrations with third-party systems and APIs • Support the optimization of customer service flows and user experience • Troubleshoot and resolve technical issues • Collaborate with international teams and business stakeholders • Document technical solutions and best practices • Participate in project meetings and follow-ups in English

Job Requirements

  • Experience working with Genesys technologies (Genesys Cloud, Genesys Engage, or similar)
  • Experience in development, configuration, or support of contact center platforms
  • Knowledge of integrations, APIs, and workflow automation
  • Advanced conversational English level (B2+/C1), as you will work directly with U.S.-based teams and clients
  • Experience working in agile environments
  • Strong communication, analytical, and problem-solving skills

Benefits

  • 100% remote work from any LATAM country
  • Opportunity to work on international projects with multicultural teams
  • Culture that encourages professional development and continuous learning
  • Spaces for innovation, well-being, and career growth

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