Title: ServiceNow Developer Location: Remote Job Description: Bright Vision Technologies is a forward-thinking software development company dedicated to building innovative solutions that help businesses automate and optimize their operations. We leverage cutting-edge technologies to create scalable, secure, and user-friendly applications. As we continue to grow, we’re looking for a skilled ServiceNow Developer to join our dynamic team and contribute to our mission of transforming business processes through technology. This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential. ServiceNow Developer Job Title: ServiceNow Developer Location: 100% Remote (Continental United States) Position Type: In-house Bright Vision Technologies SOW engagement (no third-party client or vendor) Experience: 5+ years Sponsorship: No new H1B sponsorship available. H1B transfers welcomed for qualified candidates. Employment Type: Full-time, direct W2 with Bright Vision Technologies (no C2C, no 1099, no third-party) Engagement: Long-term, multi-year, aligned to the Bright Vision SOW delivery roadmap Compensation: Competitive base salary commensurate with experience, plus benefits. Employment Terms & Visa Policy This is a 100% remote, full-time, direct W2 position with Bright Vision Technologies. This role is part of Bright Vision Technologies’ in-house Statement of Work (SOW) engagement. The client, end customer, and employer for this position is Bright Vision Technologies — there is no third-party client, vendor, or implementation partner involved. We do not engage in C2C, 1099, or third-party arrangements for this role. BUT STRICTLY NO C2C/1099/3RD PARTY COMPANIES. ALL OUR ROLES ARE W2 AND NO 3RD PARTY BROKERING PLEASE. Candidates must be willing to work directly as a full-time W2 employee of Bright Vision Technologies and contribute to our in-house SOW deliverables. No new H1B sponsorship is available for this role. However, candidates who are currently on a valid H1B visa and require a transfer are welcome to apply. We will support H1B transfers for qualified candidates. For every role, a technical coding assessment is mandatory. Please apply only if you are confident in your technical abilities and hands-on experience. Job Summary We are seeking an experienced ServiceNow Developer to build and maintain solutions across ITSM, ITOM, HRSD, CSM, and custom scoped applications. The role focuses on hands-on configuration and development — including workflows, Flow Designer, scripting, integrations, UI customization, and platform extensions — while applying best practices that keep the platform clean, upgrade-safe, and performant. The ideal candidate has shipped meaningful ServiceNow work in production, balances declarative and programmatic approaches thoughtfully, and writes maintainable code that survives upgrades and team turnover. Key Responsibilities - Design and develop ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and custom scoped applications. - Build workflows using Flow Designer, IntegrationHub, and Process Automation Designer where appropriate. - Write clean, well-tested server-side and client-side scripts (Business Rules, Script Includes, Client Scripts, UI Actions). - Develop scoped applications that follow platform best practices and avoid global-scope pollution. - Build integrations with enterprise systems using IntegrationHub spokes, REST/SOAP APIs, and MID Servers. - Develop catalog items, request workflows, and end-to-end fulfillment automation that simplify how users request services and ensure each request is routed, approved, and executed reliably end-to-end. - Implement Service Portal, Employee Center, and custom portal experiences using widgets and AngularJS. - Develop and maintain CMDB integrations, identification rules, and data quality improvements. - Implement reports, dashboards, and Performance Analytics where required, ensuring stakeholders have the operational visibility they need to monitor service performance and make informed decisions. - Participate in design reviews, contribute to platform standards, and document technical decisions. - Support upgrades, regression testing, and remediation of customizations across releases. - Troubleshoot performance, scripting, and integration issues across development, test, and production instances, applying systematic root-cause analysis and contributing durable fixes back to the platform. - Collaborate with admins, BAs, and stakeholders to refine requirements and propose pragmatic technical solutions. - Stay current with ServiceNow releases, new features, and emerging best practices. Required Qualifications - Bachelor’s degree in Computer Science, Information Systems, or a related field. - Five or more years of hands-on ServiceNow development experience. - Strong JavaScript skills including ES5/ES6 patterns used in ServiceNow. - Deep expertise with Business Rules, Script Includes, Client Scripts, UI Actions, and UI Policies. - Experience with Flow Designer and IntegrationHub. - Hands-on integration experience using REST, SOAP, and MID Servers. - Strong understanding of the ServiceNow data model and CMDB concepts. - Experience with Service Portal widget development. - ServiceNow Certified System Administrator (CSA) credential. - Strong troubleshooting and analytical skills. Preferred Qualifications - ServiceNow Certified Application Developer (CAD). - Certified Implementation Specialist credentials (ITSM, HR, CSM, ITOM). - Experience with Now Assist or GenAI Controller. - Familiarity with App Engine Studio. - Exposure to multi-instance ServiceNow environments. How to Apply Would you like to know more about this opportunity? For immediate consideration, please send your resume to [email protected] or contact us at (908) 505-3544. Learn more about Bright Vision Technologies at www.bvteck.com. We recognize that our people are our strength, and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Bright Vision Technologies is an Equal Opportunity Employer, including Disability/Veterans. Position offered by “No Fee Agency.” Equal Employment Opportunity (EEO) Statement Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall. BV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees' ability to perform their job duties may result in disciplinary action up to and including termination of employment.

• Configure, deploy, and operate Now Assist capabilities (Skills, Agents, Agentic Workflows, Agent to Agent Integration, AI Control Tower, Now Assist for Creator) • Integrate and align Moveworks with ServiceNow experiences, ensuring seamless handoff, consistent intents, and enterprise‑approved patterns • Develop within platform‑level AI standards for enterprise re-use and scalability • Support Citizen Developer model for AI Enablement • Support ESM SDLC process (Development, Testing, Code Migration, Deployment) • Design and maintain reusable AI configurations, including Skills and Agents • Define reference architectures for common use cases across AI configurations • Ensure AI solutions align with ServiceNow platform architecture, performance expectations, and upgrade compatibility • Leverage out‑of‑the‑box and configurable AI features wherever possible to maximize maintainability and upgrade safety • Build and maintain integrations using Integration Hub, APIs, and event‑driven patterns to support AI‑initiated actions • Responsible AI Governance to ensure appropriate data access boundaries

• Successfully manage customer expectations and ensure tasks are estimated accurately and performed on time and on-budget with high-levels of customer satisfaction and quality • Support the delivery Engagement Manager and client Project Manager • Coordinate activities with client team stakeholders including technical and functional Subject Matter Experts (SMEs) as well as other project team Technical Consultants (TCs) and BPCs • Ensure appropriate collaboration, coordination, and communications within the implementation team and with client SMEs • Apply best practices for managing work under the task order • Manage activities and resources to a project plan utilizing the appropriate tools (e.g., ServiceNow Project Portfolio Management (PPM) suite, SharePoint, Microsoft Project and potentially other agile tools (e.g., Jira) • Understand and manage the Critical Path for successful project delivery and support tasks • Lead and support project objectives, build project requirements, and manage the constraints of the project including but not limited to: cost, scope, schedule, and quality • Communicate clearly, effectively, on time, and to the correct audience • Manage risks and issues; be proactive and communicate effectively • Estimate the level of effort of BPC efforts for out-of-scope work • Identify and manage to change request process • Ensure work is performed compliant with client and contractual policies and processes • Draft, coordinate Weekly Status Report submissions • Support ad hoc oral and written data calls • Attend various program meetings with the project team members as needed

• Administer, configure, and maintain the ServiceNow platform • Build, manage, and support workflows and automations using Flow Designer • Conduct instance upgrades • Manage users, roles, updates, and system configurations • Troubleshoot platform issues and provide operational support • Develop and maintain scripts, business rules, and integrations • Collaborate with stakeholders to implement platform enhancements