Title: Developer Support Engineer Location: Atlanta United States Job Description: At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you’re willing to do more, your career can take off. And since software plays a central role in everyone’s lives, you’ll be part of an important mission. Thousands of customers, including 80% of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call “liquid software.” Wouldn't it be amazing if you could join us in our journey? We are looking for top-notch Developer Support Engineers onsite at our Atlanta office, to be partners rather than just employees and be the technical focal point for JFrog customers. Besides a wild ride and a lot of learning, we’ll leap your career forward! As a Developer Support Engineer in JFrog you will... - Troubleshoot and Investigate complex customer’s CI/CD scenarios and provide innovative solutions for their requirements - Develop scripts in Bash, Python, Groovy for debugging and automating - Set up JFrog applications and 3rd party products in various development environments - Analyze log files, thread dumps, HTTP traffic, JVM and OS parameters - Reproduce customer scenarios and fill relevant bugs/features - Maintaining and improving a knowledge base of known issues and solutions - Integrate and collaborate with JFrog’s R&D, QA, Release and Sales teams - Ability to work in flexible hours and on weekends while needed To be a Developer Support Engineer in JFrog you need… - BS or equivalent in Computer Science, Computer Engineering, Management Information Systems, or Information Technology, plus 2 years or similar experience. - Customer-facing experience, 3-5+ years. - Able to manage complex, escalated cases, involving multiple architectures across multiple platforms. - Experience in Linux - Mandatory - Strong technical software-related debugging skills - Mandatory - Understanding of Java or other compiled language - Mandatory - Knowledge/experience with databases, LDAP, Apache https, Apache Tomcat - Advantage - Experience with networking and reverse proxy (nginx/httpd) - Advantage - Experience in the DevOps industry - Advantage - Spanish speaking skills - preferred WHAT JFROG CAN OFFER… - At JFrog, base salary is only one component of our compensation package. - This position has a base salary range between $90,000 to $95,000. Base salary will be based on your skills, qualifications, experience and location. - JFrog embraces hybrid work: 3 days in office / 2 days remote. - This position also includes an equity package of restricted stock units (RSU). In addition, JFrog employees are eligible to participate in our Employee Stock Purchase Plan. - JFrog provides employees comprehensive benefits including medical, dental, vision, retirement, wellness and much more! JFrog is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status or any other category protected by law.

Role Description We are looking for a Senior Software Engineer to drive the development of AI/ML-powered features in ClickHouse Cloud. In this role, you will bridge the gap between a high-performance database technology like ClickHouse and AI capabilities, implementing AI/ML integrations and end-to-end solutions from the Inference API layer to the user interface that enhance how users interact with and extract value from their data. What will you do? - Feature Development: Design and implement AI-powered features across the full stack, from backend inference services to intuitive frontend interfaces within the ClickHouse Cloud platform. - API Architecture: Create robust, scalable APIs that connect ClickHouse's database capabilities with modern AI/ML inference systems and external/internal AI services. - UI/UX Implementation: Build responsive, intuitive user interfaces that make complex AI functionalities accessible and valuable to users of all technical backgrounds. - Ecosystem Integrations: Implement and maintain integrations with the broader AI/ML ecosystem and standards, ensuring that ClickHouse as a technology works seamlessly with popular frameworks and tools. - Technical Integration: Integrate models into production systems with proper monitoring, versioning, observability, and evaluation. Qualifications - 5+ years of software engineering experience in production environments. - Exposure to working directly with AI/ML technologies. - Strong frontend skills with TypeScript/JavaScript and React. - Backend development experience in TypeScript or Python, with a focus on API design and service architecture. - High level of ownership and ability to drive features from concept to production with minimal supervision. - Thrive in collaborative environments and can effectively communicate technical concepts to diverse stakeholders. Requirements - Experience building data-oriented interfaces and visualizations (nice to have). - Experience integrating and deploying AI/ML models in production systems, including working with inference APIs and vector databases (nice to have). - Familiarity with cloud technologies such as AWS, Azure, or GCP, particularly services related to AI/ML deployment (nice to have). - Understanding of database systems and data processing pipelines, with ClickHouse experience being a significant plus (nice to have). Benefits - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 20 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A $500 Home office setup if you’re a remote employee. - Global Gatherings – Opportunities to engage with colleagues at company-wide offsites. - Culture - As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.

• Develop and maintain scalable applications using NodeJS, TypeScript, MongoDB, Docker, and related technologies • Contribute hands-on across the full software development lifecycle, from design through deployment and support • Collaborate closely with developers, designers, QA, and product stakeholders to deliver high-quality product features and enhancements • Participate actively in Agile ceremonies, including sprint planning, standups, retrospectives, and estimation sessions • Review technical designs, requirements, and specifications to provide constructive feedback and ensure engineering quality • Identify technical risks, dependencies, and architectural considerations early in the development process • Drive engineering best practices across CI/CD, testing, observability, security, and code quality • Contribute to architectural strategy and support scalable, maintainable system design decisions • Build and support real-time, event-driven, and data-intensive platform capabilities • Participate in an on-call support rota and contribute to incident resolution and operational stability • Collaborate across business and technical teams to align engineering delivery with commercial and customer objectives • Promote knowledge sharing, documentation, and continuous improvement across the engineering organisation • Leverage AI-assisted development tools to improve engineering productivity and delivery efficiency

• Develop and maintain scalable applications using NodeJS, TypeScript, MongoDB, Docker, and related technologies • Contribute hands-on across the full software development lifecycle, from design through deployment and support • Collaborate closely with developers, designers, QA, and product stakeholders to deliver high-quality product features and enhancements • Participate actively in Agile ceremonies, including sprint planning, standups, retrospectives, and estimation sessions • Review technical designs, requirements, and specifications to provide constructive feedback and ensure engineering quality • Identify technical risks, dependencies, and architectural considerations early in the development process • Drive engineering best practices across CI/CD, testing, observability, security, and code quality • Contribute to architectural strategy and support scalable, maintainable system design decisions • Build and support real-time, event-driven, and data-intensive platform capabilities • Participate in an on-call support rota and contribute to incident resolution and operational stability • Collaborate across business and technical teams to align engineering delivery with commercial and customer objectives • Promote knowledge sharing, documentation, and continuous improvement across the engineering organisation • Leverage AI-assisted development tools to improve engineering productivity and delivery efficiency