• Manage and support a team of 3–5 appointment setters • Conduct daily standups to align priorities, goals, and team performance expectations • Audit calls to ensure communication quality, professionalism, and adherence to company standards • Monitor inboxes, Slack communications, and calendars to maintain organization and timely follow-up • Provide ongoing feedback, support, and development opportunities for team members • Ensure strong appointment conversion rates and follow-up consistency across the team • Track KPIs including speed-to-lead, appointments booked, and follow-up efficiency • Prepare and maintain sales performance reporting for leadership • Coach team members on sales communication, messaging, and follow-up best practices

• building and elevating Strada’s global Sales Development function • establishing best practices for inbound and outbound prospecting • standardizing qualification and performance metrics • coaching and developing team members • strengthening cadence discipline and pipeline hygiene • driving qualified pipeline creation aligned to revenue goals • partnering closely with Sales, Marketing, and RevOps to execute targeted campaigns

• Qualification calls to identify and understand prospects' business challenges • Re-engage previous accounts using updated strategies • Follow-up calls to gather deeper insights • Maintain HubSpot to accurately reflect sales activities and pipeline status • Collaborate with Account Executives to ensure smooth and effective handoffs

• Being the first point of contact for Versapay in the customer value journey. Qualifying contacted customers for continued engagement with our sales teams. Evaluating their clear understanding of the problems we solve and their readiness to address these issues. • Proactively prospect new potential customers through phone, email and social media outlets, with the goal of making contact and creating interest in Versapay, with a target of scheduling deeper discovery calls for the sales team. • Join a team that is invested in your future. We’ll provide training and work with you on building out your career path here. You will have exposure to learning about and working with teams across the business, including but not limited to Sales, Customer Success, Partnerships, Enablement and Marketing. • By researching accounts, contacts, key players, etc. you’re not only able to generate and stimulate buying interest with lead nurturing, emails and building collateral/assets to share, but successfully manage and overcome objections. • Document your success in Salesforce Lightning CRM and ensure data in marketing automation is complete and up to date. • Learn, teach others and advance within the sales organization, first by building pipeline and gaining exposure to all aspects of a sales cycle, working together to improve lead quality, collab on best practices and hone your craft. • Work in lockstep with the marketing team and support lead gen programs from pre-program planning to data entry and post follow-up and tracking. And when possible, helping with tradeshow/event logistics and support. • Contribute to our awesome culture! Make Versapay a great place to learn, grow and accelerate careers! Your voice matters and we always test and try before we go all in on the Sales team.