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Invoicing Analyst
Location
Costa Rica
Posted
6 days ago
Salary
0
Seniority
Senior
Job Description
Invoicing Analyst
A.P. Moller - Maersk
• The Invoicing Analyst supports Electronic Invoicing and Error Handling activities. • Ensure invoices are correctly transmitted, fiscally accepted and operationally aligned across multiple countries and systems. • Work closely with Operations, Finance, IT, GSC and E-Invoicing Systems to support invoice resolution. • Monitor invoices processed through the E-Invoicing System and validate successful transmission and fiscal acceptance. • Verify invoice statuses including accepted, rejected, pending or error conditions. • Identify transmission, integration or fiscal rejection issues. • Coordinate issue resolution with Operations, Finance, IT, GSC and external providers. • Ensure rejected invoices are corrected, reprocessed and fiscally accepted within expected timelines. • Support shipment Job Costing validation and operational-financial alignment. • Identify missing cost, missing revenue or invoicing inconsistencies impacting shipment visibility. • Maintain tracking of invoicing errors, root causes and resolution lead times. • Ensure compliance with local electronic invoicing regulations and internal control standards.
Job Requirements
- Analytical and detail oriented.
- Critical thinking and problem-solving skills.
- Stakeholder management and communication effectiveness.
- Sense of urgency in issue resolution and follow-up.
- Operational and process-oriented mindset.
- Revenue leakage awareness.
- Ability to work cross-functionally with Operations, Finance, IT and GSC teams.
- Time management and prioritization skills.
- Data savvy with analytical capabilities.
- Continuous improvement mindset.
- Experience in Finance, Accounting, Operations, FINOPS or operational-financial support roles.
- Background in invoicing, billing, accounting operations or financial process execution.
- Understanding of operational and financial workflows including invoicing and reconciliation processes.
- Experience managing invoice discrepancies, operational escalations or interface monitoring.
- Knowledge of Job Costing, shipment operational-financial visibility or revenue control processes is a plus.
- Excel intermediate to advanced.
- SAP knowledge is a plus.
- English written and spoken – able to hold business conversations.
Benefits
- Health insurance
- Professional development
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Claims Analyst
Arrive LogisticsWe Deliver, So You Can. 📍Austin | San Antonio | Chicago | Tampa | Guadalajara 🔜 Phoenix & Columbus
Who We Are Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. Who We Want As a Claims Analyst, you will serve as a subject matter expert and critical problem solver, taking full ownership of a portfolio of complex and high-value cargo claims (frequently exceeding $100,000). You will drive comprehensive claim management from initiation to resolution, integrating strategic analysis of claims trends to identify risks and develop proactive solutions. This role demands astute financial oversight, a deep understanding of legal and financial instruments, and leadership in external communications and stakeholder relationships. You will leverage advanced industry knowledge and business acumen to optimize claims operations, ensure financial integrity, and mentor junior team members, acting as a key cross-functional leader to protect the company's interests and drive strategic outcomes. What You'll Do - Advanced Claims Operations & Trend Analytics: Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements, precisely processing all related financial transactions, and analyzing claims trends to identify recurring issues and significant financial exposure, with actionable findings presented to leadership. - High-Level External Relations & Advocacy: Lead and manage all high-level external communications and relationships with minimal management assistance. Independently lead scheduled meetings with external parties, addressing complex inquiries, driving resolutions, and identifying actionable items to bring back to management for strategic consideration. - Financial Integrity & Legal Compliance: Comprehensively manage and reconcile all financial aspects of a claims portfolio, ensuring accurate balancing of all receivables and payables. Possess a deep understanding of the distinctions between various payment methods and the strategic reasons for issuing legal documents like releases and assignments of rights in advance of cash payments. Utilize financial insights from claim trends to inform proactive strategies and protect the company's financial interests. - Expert Claim Resolution & Mentorship: Master the management of complex and high-value claims, frequently exceeding $100,000. Leverage deep industry knowledge to navigate intricate investigations and apply a comprehensive understanding of regulations, terms, and conditions to all claim values. Provide mentorship and guidance to junior team members on processing claims across the full range of values. - Operational Strategy & Cross-Functional Synergy: Leverage deep business acumen and a comprehensive understanding of the transportation industry to strategically oversee claim operations, optimizing efficiency and ensuring adherence to time standards across the team. Drive and foster highly effective, cooperative working relationships with all internal departments, acting as a key liaison to streamline processes and mentor others in collaborative best practices. Qualifications - Bachelor’s degree in Business Administration, Finance, Accounting, or related field, or 3 years of professional experience in customer service, administrative support, or the insurance industry. - 5+ years of experience managing claims required. Experience in cargo claims in a 3PL environment preferred. - Exceptional organization skills and high attention to detail. - Proficient in Google Suite; conduct basic risk analysis and general data reporting. - Superior written and verbal communication skills. You understand that proactive communication is key. - Ability to work both independently and collaboratively. - Strong critical thinking, judgment, and decision-making skills. 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