• Own the ABM Strategy & Account Penetration • Develop and execute multi-channel ABM programs • Partner with Sales to identify key stakeholders • Own quarterly account-sourced and account-influenced pipeline goals • Design and lead high-impact experiences and campaigns • Act as a Strategic Partner to the Enterprise Sales team • Track and analyze the ROI of ABM efforts

• Directly lead and manage the inbound setter team on a daily basis • Coach, mentor, and develop setters through ongoing performance management and accountability • Facilitate all daily setter huddles with structure, intention, and performance focus • Conduct regular one-on-one performance conversations with team members • Review and analyze daily, weekly, and monthly performance trends • Hold team members accountable to KPIs, scheduling standards, communication expectations, and operational consistency • Maintain oversight of all inbound setter scheduling and calendar coverage • Ensure implementation calendars are staffed appropriately to support inbound lead flow and ad spend demands • Develop and maintain onboarding and ramp plans for all new inbound setters • Reinstate and maintain a stats-driven accountability culture

• Piloter et optimiser l’activité industrielle de son périmètre en garantissant la sécurité, la qualité, les délais, les coûts et la performance globale • Manager et développer les équipes en partageant la stratégie du groupe • Garantir la performance HSE • Piloter et améliorer la qualité des process et des produits • Assurer le respect des délais projets • Améliorer l’efficacité et la productivité

• Manage and coordinate workflow across multiple office portfolios, ensuring tasks are allocated and deadlines are met across onshore and offshore teams. • Perform advanced review of compliance work, establish QA frameworks, and drive corrective actions where needed. • Lead, coach, and develop Assistant Managers, Senior Accountants, and Accountants - building a high-performing, engaged virtual team. • Act as a key contact for offices on compliance delivery, maintaining strong relationships and keeping stakeholders informed. • Provide advanced advice on complex accounting, tax, and compliance matters, and support resolution of escalated issues. • Support process, system, and operational improvements under the direction of the Virtual A&T Pool Lead.