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Esri technology helps people solve some of the world’s most difficult problems.
Inside Sales Representative, Mid-Atlantic Region
Location
North Carolina + 5 moreAll locations: North Carolina | Maryland | Massachusetts | Pennsylvania | South Carolina | Virginia
Posted
27 days ago
Salary
0
Seniority
Mid Level
Job Description
Inside Sales Representative, Mid-Atlantic Region
Esri
• Drive sales in their respective district under the direction of the District Sales Manager • Provide product information to customers and utilize the company selling process to close sales • Develop new leads and communicate with current customers through needs analysis • Achieve goals through reaching the required number of outbound calls, emails, and other designated touch points daily • Meet and exceed assigned sales revenue and account contact goals for the territory • Develop professional sales relationships with HCPs via phone and email • Manage a large volume of inbound and outbound calls and emails daily to support customers • Process customer orders via phone/email • Utilize professional communication skills with external customers and internal departments • Keep up with Standard Process product and service information and updates • Explain and demonstrate features of products and services • Convert pre-qualified leads and generate new business with existing customers • Promote excellence by providing superior service to customers • Handle customer inquiries (product questions, costs, shipping/tracking, etc.) as they occur • Assist field sales organization on sales related activities as needed • Maintain a database of customers and leads; log and record all communication and opportunities in CRM tool • Organize and prioritize customer follow up calls • Learn industry, product, market segments, and appropriate tools to grow customers • Partner with Sales, Customer Care, Analytics, Marketing, and Finance as needed to advance the sales process • Utilize analytics and market intelligence to make confident and strategic decisions to drive business growth • Travel to regional or national tradeshows and conferences to represent Standard Process in the exhibitor booth
Job Requirements
- Bachelor’s degree in Sales or Marketing preferred, or equivalent work experience in related field
- 2+ years of experience in inside sales, account management, or customer support
- Experience with consultative phone sales, presenting product information, prospecting, and cold calling preferred
- Experience using Customer Relationship Management (CRM) software is a plus
- Excellent communication skills both verbal and written
- Results driven individual with strong desire to succeed, high energy, self-starter
- Strong commitment to customer service and product descriptive skills
- Strong organizational and time management skills
- Adaptable, professional, courteous, and motivated
- Knowledge of commonly used terms in the supplement industry
- Ability to multitask and work in a fast and changing environment
- Must work well individually and as a member of a team
- Willingness to learn new skills and actively participate in professional development
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and an ability to effectively use sales and marketing software & CRM
- Strong internet research skills required
Benefits
- Competitive salary and annual incentive program
- Comprehensive health care and flexible benefit plan, including pet insurance
- Company-matched 401(k) plan
- Profit sharing plan
- Platinum WELCOA award-winning wellness program, including:
- Daily fitness classes
- Free life coaching services
- $450 monthly Standard Process supplement allowance
- Paid time off
- Educational assistance
- Company hosted outings and events
- Strong community involvement
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