• Own the strategic development and execution of a multi-state business plan • Build, strengthen, and expand agency partnerships • Evaluate agency performance trends and maintain feedback with leadership • Promote the adoption of UFG digital tools and systems • Present territory insights and performance trends to leadership

• Build and nurture lasting relationships with healthcare partners • Serve as the trusted primary contact for healthcare partners • Implement creative retention strategies • Monitor and analyze referral volumes • Work closely with internal teams to align goals

Role Description The Equipment Services Manager oversees the operational support, lifecycle management, and strategic planning of clinical equipment across 260+ retail optometry locations. This role serves as the primary liaison between clinics, vendors, service providers, and leadership to ensure equipment reliability, preventive maintenance compliance, and minimal disruption to patient care. The position is responsible for managing equipment performance, coordinating repairs and replacements, supporting clinic expansion projects, and driving scalable processes related to inventory, vendor management, and capital planning. This role requires strong technical knowledge, operational leadership, and the ability to balance day-to-day clinic support with long-term strategic initiatives. - Oversee equipment support and service coordination for 260+ clinic locations - Serve as the primary escalation point for equipment repairs, troubleshooting, and replacement planning - Manage equipment lifecycle activities including warranties, preventive maintenance schedules, and inventory tracking - Analyze service trends and costs to support strategic “repair vs. replace” decisions for high-value diagnostic equipment - Partner with leadership on budgeting, quotes, purchasing guidance, and capital planning initiatives - Build and maintain relationships with equipment vendors, distributors, and service providers - Coordinate with IT, Facilities, Operations, and Construction teams on remodels, relocations, and new office setups - Develop scalable processes, reporting tools, and tracking systems using Microsoft Teams and equipment management platforms - Support clinic operations by minimizing downtime and ensuring timely resolution of equipment issues Qualifications - 5+ years of experience in optometry, ophthalmology, healthcare operations, or clinical equipment management - Strong technical knowledge of optometric and ophthalmic diagnostic equipment - Experience managing projects, vendor relationships, or multi-site operational support - Strong troubleshooting, organizational, analytical, and communication skills - Proficiency with Microsoft Office, Microsoft Teams, and equipment tracking systems - Ability to work independently and effectively in a fully remote environment Benefits - Competitive compensation package including medical, dental, vision, life insurance, disability coverage, generous PTO, paid holidays, and 401(k).

Role Description The Account Manager role is responsible for building, maintaining, and growing relationships with clients by managing their advertising campaigns across multiple publishers/platforms (e.g., search, display, social ads, O&O digital/print media, etc.). The primary focus is ensuring our clients achieve and exceed their desired marketing goals through strategic campaign planning and data analysis. - Act as the primary point of contact for client concerns and needs post-sales. - Possess strong expertise in existing & emerging business marketing solutions. - Collaborate with sales partners and post-sales optimizers to identify opportunities. - Integrate with various teams and adapt to new challenges. Qualifications - Bachelor's degree in general business, economics, finance, marketing, advertising, public relations, journalism, or English. - 2+ years hands-on experience managing online/digital advertising campaigns. - 3+ years of client-facing service/account management experience. - Google Ads & Google Analytics Certified. Requirements - Partner closely with sales teams to own the client relationship. - Understand, manage, and anticipate client expectations. - Create a consistent open line of communication with clients. - Articulate media programs to devise appropriate strategies and campaign implementation plans. - Advise clients on leveraging ongoing and impending marketing strategies. - Ensure a highly consistent marketing message across various channels. - Daily proficiency in customer relationship management and online advertising techniques. - Review day-to-day campaign performance and facilitate client discussions. - Communicate and collaborate with backend support resources. Benefits - Company values innovation, passion, and a healthy work/life balance. - Supportive and appreciative work environment. - Opportunities for professional growth and development. Company Description USA TODAY Co., Inc. is a diversified media company dedicated to empowering and enriching communities through trusted brands and innovative digital marketing solutions. - Comprises the USA TODAY NETWORK and local media organizations. - Provides essential journalism, local content, and digital experiences. - Recognized for outstanding products and exceptional employees. - Headquartered in Woodland Hills, CA, and Frisco, TX, with over 35 locations globally.